Support Board
Date/Time: Sat, 23 Nov 2024 21:20:06 +0000
Sierra-Denaly -RHitmics broker (demo)-The Trading PIT
View Count: 264
| [2024-07-10 17:02:27] |
| riservat99 - Posts: 3 |
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Good evening traders, Prop The Trading PIT strictly uses only Rhitmics as a broker (demo), Sierra, however, I have not yet received official confirmation, could be accepted. How is it possible to connect SIerra using Denali but through execution with Rhitmics demo . Could anyone tell me if this is possible with Version 3 and how to proceed; otherwise I can't use this european Prop...I thank you in advance for your help.Best Regards |
| [2024-07-10 17:14:24] |
| John - SC Support - Posts: 36238 |
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To start with, you are on a Trial. While on a trial, you are not able to connect to Trading or Data services. Therefore, you can not connect to Rithmic. When you want to do the connection, you will need to be on one of the "Integrated" packages. Refer to the following: Description of Service Packages and Pricing: Integrated Packages In order to connect to Rithmic, you will need to follow these instructions: Rithmic Trading Platform Service: Setup Instructions In order to get the data from our Denali Exchange Data Feed, you would go through the appropriate Setup Instructions on the following page: Denali Exchange Data Feed If you are wanting data for the CME Group, then you first need to understand that in order to get the real-time data for the CME Group at the non-professional rates, you need to have a live, funded, futures trading account. And you need to be able to connect your Sierra Chart software to that trading account at least once a month for verification. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges If you do not have an account that will qualify for the above, then we recommend the solution outlined at the following link: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-27 14:07:36] |
| riservat99 - Posts: 3 |
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Request : paid Technical Assistance for PROP CHALLENGE ACCOUNT : Sierra / Denali / Rithmics Connection. I would like to request paid technical assistance for the connection of the Sierra, Denali, and Rithmics platforms. Only The Trading PIT PROP in Europe accepts the use of Sierra/denali/rhitmics but strictly requires this connection, without which Sierra is not accepted. After purchasing the Challenge and activating the Sierra/Denali subscription, what other data is required to complete the configuration? The prop firm does not provide any help in this regard. Can someone perform this configuration remotely? I am also leaving my email, [removed], associated with this account. Once I have gathered all the necessary data as per your instructions, I would like to know how long I will have to wait to arrange the remote connection and how long it will approximately take, as I am involved in other activities and need to schedule accordingly. Additionally, I would like to know the cost and payment methods you prefer for the assistance. Thank you in advance. PS: I am also certain that I will require further assistance for any new props I purchase, as soon as I know which ones are willing to accept Sierra/Denali. Best regards,umberto Date Time Of Last Edit: 2024-07-29 14:47:39
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| [2024-07-27 14:09:38] |
| riservat99 - Posts: 3 |
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I forgot are there other Prop FIrm accepting Sierra? Regards
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| [2024-07-29 14:50:11] |
| John - SC Support - Posts: 36238 |
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We do not give telephone or remote assistance, except when there is a problem that can not be figured out and then we will setup a call for this. All of the information you need is in post #2 above. Please go through that information for how to setup your system to connect to Rithmic and use our Denali Exchange Data feed. If you do require personal assistance, then you can contact one of the people at the following link: Sierra Chart Personal Assistance For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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