Support Board
Date/Time: Sun, 24 Nov 2024 04:03:23 +0000
option to turn off .scid file compression? (for crossover/mac support)
View Count: 254
| [2024-07-04 00:59:43] |
| uM8137 - Posts: 183 |
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I'm not 100% that this will solve the problem, but it might address the only symptom I can see. For symbol NQU24-CME I get a black empty screen (no data available) and empty (56 byte) NQU24-CME.scid file in Data/ directory. But it seems like the simplest thing to try. Could we have an option to not try to compress the streamed down tick data files? Running: SierraChart version 2652 (latest as of this writing). Mac OSX Sonoma 14.5 (latest) Codeweavers CrossOver version 24.0.4, installed into 64-bit Windows 7 bottle. (latest) SierraChart message log shows: 2024-07-04 00:42:08.736 | File compression not supported on file system. C:\SierraChart2652\Data\US30.scid. Windows error code 50: Request not supported. size of files in Data/ can be seen from this console screen scrape: me@mac:~/Library/Application Support/CrossOver/Bottles/win7_64bit/drive_c/SierraChart2652/Data $ls -alFtr\
h ... -rw-r--r-- 1 me staff 56B Jul 4 02:31 ESH24-CME.scid -rw-r--r-- 1 me staff 56B Jul 4 02:31 ESU24-CME.scid -rw-r--r-- 1 me staff 58B Jul 4 02:31 SPX500.dly -rw-r--r-- 1 me staff 56B Jul 4 02:31 EURUSD.scid -rw-r--r-- 1 me staff 56B Jul 4 02:31 AAPL-NQTV.scid -rw-r--r-- 1 me staff 56B Jul 4 02:31 SPY.scid -rw-r--r-- 1 me staff 40K Jul 4 02:32 ExampleChartbook.cht drwxr-xr-x 29 me staff 928B Jul 4 02:34 ./ -rw-r--r-- 1 me staff 56B Jul 4 02:34 NQU24-CME.scid drwxr-xr-x 33 me staff 1.0K Jul 4 02:34 ../ -rw-r--r-- 1 me staff 959K Jul 4 02:42 XAUUSD.dly -rw-r--r-- 1 me staff 271M Jul 4 02:51 XAUUSD.scid -rw-r--r-- 1 me staff 208M Jul 4 02:51 US30.scid -rw-r--r-- 1 me staff 105M Jul 4 02:51 USOil.scid me@mac:~/Library/Application Support/CrossOver/Bottles/win7_64bit/drive_c/SierraChart2652/Data\ $ So we can see that some .scid files are present, for example XAUUSD.scid are full size. But the ES and NQ files are empty (56 byte header only). |
| [2024-07-04 01:02:18] |
| uM8137 - Posts: 183 |
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hmm... nevermind I guess. with disconnect and reconnect to Denali, I am now getting NQ data.
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| [2024-07-04 01:38:52] |
| uM8137 - Posts: 183 |
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Although: an option to not use file compression could still be useful to eliminate the spam in the message log. There are alot of these complaints. Two in the example below: 2024-07-04 01:36:40.450 | File compression not supported on file system. C:\SierraChart2652\Data\NQU24-CME.scid. Windows error code 50: Request not supported. 2024-07-04 01:36:40.464 | NQU24-CME[M] 1 Min #1 | Reloading chart. 2024-07-04 01:36:40.469 | File compression not supported on file system. C:\SierraChart2652\Data\NQU24-CME.scid. Windows error code 50: Request not supported. | Number times message added: 2 2024-07-04 01:36:40.918 | NQU24-CME[M] 1 Min #1 | Chart data loading complete. |
| [2024-07-04 01:57:41] |
| allons_trading - Posts: 30 |
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Under Advanced Service Settings -> File Compression. Set Support Intraday and Market Depth Files Compression and Disable Intraday and Market Depth File Compression if Enabled on the File to No. This eliminated those error messages under Linux/Wine. Date Time Of Last Edit: 2024-07-04 01:58:25
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| [2024-07-04 13:46:10] |
| Sierra_Chart Engineering - Posts: 17154 |
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Here are the relevant options: Advanced Service Settings: Support Intraday and Market Depth Files Compression (Global Settings >> Advanced Service Settings >> Other) Advanced Service Settings: Disable Intraday and Market Depth File Compression if Enabled on the File (Global Settings >> Advanced Service Settings >> Other) Set these both to No. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-07-04 13:46:26
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