Support Board
Date/Time: Sun, 24 Nov 2024 06:35:11 +0000
Sierra Chart Crashing
View Count: 174
| [2024-06-26 14:45:46] |
| User234371 - Posts: 2 |
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Hi, a couple of days ago I updated my software to the current version 2646, and installed a second instance of the software in a second folder as directed in the help for having two copies so I could trade two accounts. I did not have any issues yesterday at all, have the original instance running, not two at the same time, same thing today, only one running. Except today when I go to execute a trade it is immediately closing Sierra charts, sometimes the trade goes through and sometimes not. Not is better as you would not want an open trade with software closed. Just wondering if there is something I can look into to figure out what is going on here. I have rebooted my PC, still the same issue. Thanks. Scott
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| [2024-06-26 14:48:39] |
| Sierra_Chart Engineering - Posts: 17154 |
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We have other reports of this and we are looking into it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-27 15:41:30] |
| Sierra_Chart Engineering - Posts: 17154 |
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Issue resolved. More information: Stability Issue in Recent Sierra Chart Versions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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