Home >> Support Board

Support Board

Date/Time: Mon, 16 Sep 2024 19:05:11 +0000

How to Post a Message for Support

Chart replay

View Count: 596

[2024-05-29 17:18:05] #1 [Go To First Post]
karohm - Posts: 201
Hi, Why does a flattened position re appear if I go backwards in chart replay? Even if i stop the replay and start it again the positions from previous replay appear again. Also, if I close SC and open it later and if i replay the same area again later, sometimes those same positions appear again. I really dont want any flattened positions to appear again at any time. Thanks

[2024-05-30 17:49:41] #2 [Go To First Post]
John - SC Support - Posts: 34449
When you start a replay you are asked if you want to clear the trade data or not. Refer to the following: Replaying Charts: Clear Trade Data Options For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-05-31 05:36:21] #3 [Go To First Post]
karohm - Posts: 201
But what about flattened positions re appearing If go backwards on an already playing chart ? Also, clearing the trade data won't remove the trade logs from trade activity right ?

[2024-05-31 16:30:19] #4 [Go To First Post]
John - SC Support - Posts: 34449
But what about flattened positions re appearing If go backwards on an already playing chart ? We are not understanding the situation. The fills will show, if you did not clear them. But if you have a position being opened, then this could occur if you are using an automated trading system of some sort. clearing the trade data won't remove the trade logs from trade activity right ? If you clear the data when starting a replay, then all the Simulation data for the symbol of the charts being replayed, is removed. So the Trade Activity Log will no longer have that information. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-06-01 04:45:59] #5 [Go To First Post]
karohm - Posts: 201
We are not understanding the situation. The fills will show, if you did not clear them. But if you have a position being opened, then this could occur if you are using an automated trading system of some sort. Lets say I am re playing a chart, its playing -> I open a position then close the position -> then for some reason I had to go backwards to check something, the position I opened previously shows up (opened) again. I do not want any flattened positions to appear again ever. And I also dont want them to be cleared from my trade activity log. Date Time Of Last Edit: 2024-06-01 09:26:41

[2024-06-03 13:58:44] #6 [Go To First Post]
John - SC Support - Posts: 34449
How are you entering the position? Is this a manual entry or is it from some sort of automated system? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-06-03 14:02:06] #7 [Go To First Post]
karohm - Posts: 201
Its a manual entry : like stop orders, market order, MIT orders.

[2024-06-03 16:49:31] #8 [Go To First Post]
John - SC Support - Posts: 34449
Are you actually getting a position line, or are you just seeing the Order Fill? You should not have the order being opened again. If you are still having an issue, then please get us an image of your chart when this occurs by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-06-04 04:00:31] #9 [Go To First Post]
karohm - Posts: 201
Are you actually getting a position line, or are you just seeing the Order Fill? You should not have the order being opened again. Yes, the position line reappears. And the worst part is because it reappears i have to flatten it again and my trade log gets all messed up. If you are still having an issue, then please get us an image of your chart when this occurs by following these instructions: I am not sure how I should or how the image of the chart will help here. Like should I first open a position then close it then go backwards and then upload the image ? Or Should I just upload a screen recording showing the same ? Date Time Of Last Edit: 2024-06-04 06:35:15

[2024-06-04 15:08:45] #10 [Go To First Post]
John - SC Support - Posts: 34449
We want to see an image of the position that is opened when you are running the replay. This simply should not be occurring with manual trading. So run your replay as you do, and if you jump back and a position is opened, then we would want to see the chart at that time. Follow these instructions to get us an image: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-06-04 15:24:50] #11 [Go To First Post]
Sierra_Chart Engineering - Posts: 16387
Regarding this: Lets say I am re playing a chart, its playing -> I open a position then close the position -> then for some reason I had to go backwards to check something, the position I opened previously shows up (opened) again. I do not want any flattened positions to appear again ever. And I also dont want them to be cleared from my trade activity log. Refer to: Replaying Charts: Trade Position Quantity During Replay and Jumping Back Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-06-05 06:04:15] #12 [Go To First Post]
karohm - Posts: 201
https://www.sierrachart.com/image.php?Image=1717566957818.png

[2024-06-05 06:07:33] #13 [Go To First Post]
karohm - Posts: 201
Refer to: Replaying Charts: Trade Position Quantity During Replay and Jumping Back This just went over my head. But i am uploading a screen recording here. Please forward the recording and near the end of recording I flatten the position and jump backwards and the position re appears. That is what I dont want it to happen.


05.06.2024_01.58.39_REC.mp4 - Attached On 2024-06-05 06:06:28 UTC - Size: 6.46 MB - 139 views

[2024-06-05 07:20:36] #14 [Go To First Post]
Sierra_Chart Engineering - Posts: 16387
You cannot avoid this: That is what I dont want it to happen. Unless you delete the order fills for the position from the Trade Activity Log: Trade Activity Log: Trade Activity Data Editing Menu Commands (Trade >> Trade Activity Log) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-05 07:52:00

[2024-06-05 09:39:46] #15 [Go To First Post]
karohm - Posts: 201
I have another problem : that is : If i have an open order (i.e an open order line on the chart) and If i wanna use a tool like measure or retracement from that order line, and when I click the mouse instead of it starting to draw the tool it ends up moving the order line.

[2024-06-05 14:48:29] #16 [Go To First Post]
John - SC Support - Posts: 34449
If you are placing your pointer on the order position line, then that is why it is moving it rather than drawing. You would have to start your drawing slightly off the position line, or have the position line showing in a different location from where you want to start the drawing. Refer to the following and the setting below it: Chart Settings: Align Trade Drawings Text to Right (Chart >> Chart Settings >> Trading menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-06-06 05:43:19] #17 [Go To First Post]
karohm - Posts: 201
Even if i place the pointer slightly off it still picks up the order line. And i really need the order line showing across the whole chart. So not much setting i think i can do Date Time Of Last Edit: 2024-06-06 05:47:16

[2024-06-06 14:36:20] #18 [Go To First Post]
John - SC Support - Posts: 34449
The only way to do what you want would be to temporarily set "Trading Locked". This will make the system not try to select the orders and allow you to place the drawing where you want. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-06-06 14:44:01] #19 [Go To First Post]
karohm - Posts: 201
Cant do that every time, thats just not convenient. Technically if a tool is selected, thats the only function that should happen upon clicking. Can you guys take into consideration to change this functionality ?

[2024-06-07 07:09:46] #20 [Go To First Post]
karohm - Posts: 201
There is one more issue I am facing in chart replay: Despite the Chart trade mode on and when i click on control bar buttons to execute orders it doesnt execute and the msg log opens saying chart trade mode needs to be enabled. I then have to uncheck the chart trade mode on , reenable it and then the buttons work. This happens randomly.

[2024-06-07 15:21:46] #21 [Go To First Post]
John - SC Support - Posts: 34449
That simply should not occur. Our best guess is that the chart that you think is active is not actually the one active when you select that Control Bar button, and the other chart does NOT have the option for "Chart Trade Mode" enabled. But when you go through the process of selecting "Chart Trade Mode On" you are somehow selecting the correct chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-06-10 05:57:10] #22 [Go To First Post]
karohm - Posts: 201
That simply should not occur. Our best guess is that the chart that you think is active is not actually the one active when you select that Control Bar button, and the other chart does NOT have the option for "Chart Trade Mode" enabled. But when you go through the process of selecting "Chart Trade Mode On" you are somehow selecting the correct chart. That is what it was. Thanks One more thing : I have set a particular chart to be Date rule rollover, back adjusted. But in message log it says : 2024-06-10 01:53:11.042 \| NQM22-CME [CB][M] 60 Min #3 \| Error while getting daily settlement price with date 2022-03-17 from file. C:\SierraChart Replay\Data\NQH22-CME.dly. Error: No Data for read. End of file. 2024-06-10 01:53:11.042 \| NQM22-CME [CB][M] 60 Min #3 \| Error while getting daily settlement price with date 0 from file. C:\SierraChart Replay\Data\NQM22-CME.dly. Error: No Data for read. End of file. 2024-06-10 01:53:12.574 \| NQM22-CME [CB][M] 60 Min #3 \| StartDateTimeForLoadingOrderFills: 00:00:00 2024-06-10 01:53:12.576 \| NQM22-CME [CB][M] 60 Min #3 \| Chart data loading complete. I am not sure what this means, is the chart still back adjusting? Because when I choose just Date rule rollover, the above errors dont come in the msg log.

[2024-06-10 14:42:29] #23 [Go To First Post]
John - SC Support - Posts: 34449
There is problem getting the data from the specific file NQH22-CME.dly, therefore the back-adjustment for that specific time is not occurring, as the system can not determine the data adjustment. Try opening a daily historical chart for NQH22-CME and see if that resolves the error you are getting, as you would then have the data in the file that it is looking for. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-06-11 05:09:12] #24 [Go To First Post]
karohm - Posts: 201
I tried to open historical chart for the contracts, but it would open say downloading and say completed immediately with nothing loaded on the chart. And still getting the same error on the msg log for the back adjustment.

[2024-06-11 05:44:45] #25 [Go To First Post]
karohm - Posts: 201
This is the log when downloading the historical data 2024-06-11 01:39:14.105 \| Added historical Daily data request for NQH22-CME to the queue. 2024-06-11 01:39:14.105 \| Triggering next historical data download in queue. 2024-06-11 01:39:14.105 \| HD Request # 12 \| Downloading Historical Daily chart data for NQH22-CME. Starting date: 2024-02-12. Service: scdataallservices 2024-06-11 01:39:15.261 \| HD Request # 12 \| Requesting historical Daily data for NQH22 starting at 2024-02-11. SC External HD service. 2024-06-11 01:39:16.129 \| HD Request # 12 \| Bytes received: 1 2024-06-11 01:39:16.129 \| HD Request # 12 \| Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQH22-CME 2024-06-11 01:39:16.129 \| HD Request # 12 \| Completion time: 2s. 2024-06-11 01:39:16.129 \| HD Request # 12 \| Daily data download complete for NQH22-CME. Unique request ID: 12 2024-06-11 01:39:16.129 \| Removing historical data download ID 12.

To post a message in this thread, you need to log in with your Sierra Chart account: