Support Board
Date/Time: Sun, 24 Nov 2024 16:07:01 +0000
Help needed to connect broker account(Axi Trader)
View Count: 565
| [2024-05-24 10:29:50] |
| Ryan Titmarsh - Posts: 2 |
|
Hey, I am currently having an issue connecting my broker account to sierra. I would like to use the CME Futures - NYMEX Denali Data Feed, here is what I have currently done already. - Paid for service package 11 - Paid for denali feed data (NYMEX) - Accepted all relative agreements - Activated NYMEX Data ($12.5) My broker: Axi Trader I understand in order to use the data I must have a funded futures account with a broker (I have this). I understand that in order to activate everything I must connect my broker account with sierra as per the CME Groups rules for non pro traders. I use MT4 to place my place trades FYI. If someone could kindly help me figure out the solution and get me up and running? For reference, Axi Trader do not have their own platform to trade from hence why I use MT4. Thank you in advance for any help given |
| [2024-05-24 13:34:16] |
| Sierra_Chart Engineering - Posts: 17156 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-24 14:27:45] |
| Ryan Titmarsh - Posts: 2 |
|
This isnt the issue I have, the issue I have is specifically above. "How do I connect my broker account to my sierra chart"? I use - Axi Trader.... I know how to connect the data feed however, because Axi Trader does not have its own platform, I am unable to follow instructions on how to connect the broker to sierra as there are no instructions. |
| [2024-05-28 04:26:43] |
| Sierra_Chart Engineering - Posts: 17156 |
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We do not know what Axi Trader is. So we do not know how to help. Do they use Rithmic?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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