Support Board
Date/Time: Sun, 24 Nov 2024 21:01:16 +0000
attached orders are not getting cancelled consistently and Changing clip size on trade men
View Count: 207
| [2024-05-08 18:33:58] |
| Steve Leon - Posts: 301 |
|
I have my trade window/menu set to cancel orders on flat position. I use am attached stop without a target I will get out of position using either buy or sell limit order. More recently I have been getting an error message where the stop orders associated with the limit orders i am using to exit my position are not getting cancelled when i am flat I dont necessarily want these orders being place in the first place but i have them on because i want the stop order attached. They seem to be cancelling before until more recently 2) Is there a way to change the position size quickly using keyboards shortcuts on the trade menu ? For example switching clip size from 1 to 2 to 4 ? Also how can change the different clip sizes on the Trade Menu Thank you |
 Order not cancelling sierra.PNG / V - Attached On 2024-05-08 18:33:22 UTC - Size: 497.63 KB - 59 views |
| [2024-05-08 19:23:43] |
| John - SC Support - Posts: 36238 |
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1. We need to see the entire message for the message you are getting. Please get us those entire lines from your Trade Service Log by following these instructions: Support Board Posting Information: Providing Lines From Trade Service Log 2. There are the quantity buttons on the Trade Window that can be used to change the quantity. You can set specific quantities to each button. You can also assign keyboard shortcuts and control bar buttons to select a specific button. Refer to the following: Basic Trading and the Trade Window: Main/C >> Order Quantity Buttons Also, you can setup different Trade Configurations that have different quantities and change between those. Refer to the following: Basic Trading and the Trade Window: Using and Changing Between Different Trade Window and Attached Orders Configurations For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-08 20:12:21] |
| Steve Leon - Posts: 301 |
|
2024-05-08 08:04:15.430 | TradeActivity files query time: 0.767071 seconds. Entries: 0. Current queries: 2 2024-05-08 08:04:15.684 | TradeActivity files query time: 0.254162 seconds. Entries: 2264. Current queries: 1 2024-05-08 08:04:19.201 | DTC - Sub Instance | Requesting trade accounts from server. 2024-05-08 08:04:19.202 | DTC - Sub Instance | Performing query for most recent order fills Date-Time for Trade Account: 7PV0165. 2024-05-08 08:04:19.202 | DTC - Sub Instance | Performing query for most recent account balances Date-Time for Trade Account: 7PV0165. 2024-05-08 08:04:19.202 | DTC - Sub Instance | Performing query for most recent order fills Date-Time for Trade Account: Sim1. 2024-05-08 08:04:19.202 | DTC - Sub Instance | Performing query for most recent account balances Date-Time for Trade Account: Sim1. 2024-05-08 08:04:19.202 | DTC - Sub Instance | Received 2 accounts from service. 2024-05-08 08:04:19.221 | TradeActivity files query time: 0.019124 seconds. Entries: 0. Current queries: 4 2024-05-08 08:04:19.221 | DTC - Sub Instance | Requesting historical order fills for account 7PV0165. Start Date-Time UTC: 2024-05-06 20:14:44 2024-05-08 08:04:19.235 | DTC - Sub Instance | Received 0 order fills for account: 7PV0165. Inserting the ones that do not exist. 2024-05-08 08:04:19.236 | TradeActivity files query time: 0.015315 seconds. Entries: 0. Current queries: 3 2024-05-08 08:04:19.237 | DTC - Sub Instance | Requesting historical account balances for account 7PV0165. Start date-time UTC: 2024-05-06 12:10:20 2024-05-08 08:04:19.241 | TradeActivity files query time: 0.004226 seconds. Entries: 0. Current queries: 2 2024-05-08 08:04:19.241 | DTC - Sub Instance | Requesting historical order fills for account Sim1. Start Date-Time UTC: 2024-04-28 22:04:57 2024-05-08 08:04:19.447 | DTC - Sub Instance | Requesting Trade Positions data. 2024-05-08 08:04:19.711 | TradeActivity files query time: 0.470409 seconds. Entries: 0. Current queries: 1 2024-05-08 08:04:19.711 | DTC - Sub Instance | Requesting historical account balances for account Sim1. Start date-time UTC: 2024-01-05 12:04:19 2024-05-08 08:04:19.762 | DTC - Sub Instance | Received 77 historical account balance updates for account: 7PV0165. Inserting into Trade Activity Log. 2024-05-08 08:04:19.762 | DTC - Sub Instance | Received 0 order fills for account: Sim1. Inserting the ones that do not exist. 2024-05-08 08:04:19.762 | DTC - Sub Instance | Received 0 historical account balance updates for account: Sim1. 2024-05-08 08:04:31.943 | TradeActivity files query time: 0.103999 seconds. Entries: 0. Current queries: 1 2024-05-08 08:04:34.316 | TradeActivity files query time: 0.211220 seconds. Entries: 8. Current queries: 1 2024-05-08 08:04:36.167 | TradeActivity files query time: 1.462297 seconds. Entries: 0. Current queries: 2 2024-05-08 08:04:37.419 | TradeActivity files query time: 1.252646 seconds. Entries: 0. Current queries: 1 2024-05-08 08:04:37.748 | TradeActivity files query time: 0.216070 seconds. Entries: 2150. Current queries: 1 2024-05-08 08:04:39.355 | TradeActivity files query time: 1.190392 seconds. Entries: 0. Current queries: 2 2024-05-08 08:04:40.492 | TradeActivity files query time: 1.137410 seconds. Entries: 0. Current queries: 1 2024-05-08 08:09:28.098 | Order modification failed | Order update (Order cancel/replace reject). Info: Order modification failed | Teton CME Order Routing (Order cancel/replace reject). Info: Order modification failed | Order Modification Reject. Text: Sell order stop price must be below last trade price. Text: Tag: Attached order. Parent: 28088. Tag: 20 Tick STOP.twconfig. Text: Attached order. Parent: 28088. Tag: 20 Tick STOP.twconfig. Internal Order ID: 28089. Service Order ID: 63537. Symbol: MESM24_FUT_CME. Account: 7PV0165 * 2024-05-08 09:57:52.230 | Order cancellation failed | Order update (Order cancel reject). Info: Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Text: Attached order. Parent: 28218. Tag: 20 Tick STOP.twconfig. Internal Order ID: 28219. Service Order ID: 63647. Symbol: MESM24_FUT_CME. Account: 7PV0165 * 2024-05-08 10:18:19.210 | ESM24_FUT_CME/MESM24_FUT_CME [CV] #3 | User order entry | Unable to Flatten/Reverse. Position does not exist | Symbol: MESM24_FUT_CME | TradeAccount: 7PV0165 * |
| [2024-05-08 20:13:15] |
| Steve Leon - Posts: 301 |
|
not sure if this is what you wanted ? was trying to include message so you can read it Thank you |
| [2024-05-08 21:18:12] |
| John - SC Support - Posts: 36238 |
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The error in your log states the following in particular: Order Modification Reject. Text: Sell order stop price must be below last trade price.
Which means that you were trying to modify an order and tried to move it to a price that was above the last trade price. But this is different from the issue you state of "I will get out of position using either buy or sell limit order" and "the limit orders i am using to exit my position are not getting cancelled when i am flat". In general, if you have an open position and put in an opposing order to close it, the working orders will not be cancelled. You really need to use the Flatten and Cancel options to close everything out. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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