Support Board
Date/Time: Sun, 24 Nov 2024 19:46:01 +0000
Account Usage Time Update
View Count: 217
| [2024-05-07 15:39:33] |
| User269041 - Posts: 6 |
|
Hello, I paid all of my fees but still getting delayed data not sure if it delayed data or low latency, can you help? Thanks.
|
| [2024-05-07 15:40:35] |
| John - SC Support - Posts: 36238 |
|
Everything looks good on your account for you to be getting real-time data for the CME exchange. What exactly is occurring and why are you stating that the data is delayed? We would also like to see your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-08 03:11:06] |
| User269041 - Posts: 6 |
|
2024-05-07 20:01:27.854 | Software version: 2629 64-bit 2024-05-07 20:01:27.854 | Primary Thread ID: 4648 2024-05-07 20:01:27.854 | Usage end date: 2024-05-15 2024-05-07 20:01:27.854 | Enabled for: Advanced Features 2. 2024-05-07 20:01:27.854 | Enabled for: Sierra Chart Historical Data Service. 2024-05-07 20:01:27.854 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-05-07 20:01:27.854 | Enabled for: Delayed Denali Exchange Data Feed. 2024-05-07 20:01:27.854 | Enabled for exchange2: CME 2024-05-07 20:01:27.854 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-05-07 20:01:27.854 | Current selected Data/Trading service: Teton CME Order Routing 2024-05-07 20:01:27.854 | Custom symbol settings values: enabled 2024-05-07 20:01:27.854 | Chart Update Interval: 500 2024-05-07 20:01:27.854 | Intraday Data Storage Time Unit: 0 2024-05-07 20:01:27.854 | Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-05-07 20:01:27.854 | 2024-05-08 03:01:27 Local computer time in UTC 2024-05-07 20:01:27.854 | 2024-05-07 20:01:27 Local computer time in SC Time Zone 2024-05-07 20:01:27.854 | 2024-05-08 02:30:07 Server time in UTC 2024-05-07 20:01:27.854 | Local computer UTC time and Server UTC time difference: 18 seconds. 2024-05-07 20:01:27.854 | Notice: Your computer's clock is off by 18 seconds. Set the 'Global Settings >> NTP Settings >> NTP Client Enable' to 'Yes' or 'Global Settings -> Set System Date-Time from NTP Servers'. 2024-05-07 20:01:27.854 | Program path: D:\SierraChart\ 2024-05-07 20:01:27.854 | Data Files path: D:\SierraChart\Data\ 2024-05-07 20:01:27.854 | OS Version Number: 10.0 2024-05-07 20:01:27.854 | Locale Setting: C 2024-05-07 20:01:27.854 | DLLs: UserContributedStudies_64.dll 2024-05-07 20:01:27.854 | Allowed protected custom studies: 2024-05-07 20:01:27.854 | Crash reporter started: true 2024-05-07 20:01:27.854 | 2024-05-07 20:02:15.892 | MGCM24_FUT_CME 1 Min #1 | Reloading chart. 2024-05-07 20:02:16.363 | MGCM24_FUT_CME 1 Min #1 | Chart data loading complete. 2024-05-07 20:02:16.381 | Mapping MGCM24_FUT_CME to MGCM24. Service code: comex 2024-05-07 20:02:16.381 | Delayed Data Feed | Starting real-time market data updates for: MGCM24_FUT_CME (MGCM24). ID: 7 Service code: comex 2024-05-07 20:02:16.381 | Delayed Data Feed | Requesting security definition data for: MGCM24_FUT_CME (MGCM24). ID: 7 2024-05-07 20:02:16.382 | Added historical Intraday data request for MGCM24_FUT_CME to the queue. 2024-05-07 20:02:16.382 | Intraday data recording state for symbol MGCM24_FUT_CME is set to download 'Pending'. 2024-05-07 20:02:16.382 | Triggering next historical data download in queue. 2024-05-07 20:02:16.392 | Delaying start of download for MGCM24_FUT_CME. 2024-05-07 20:02:16.536 | Delayed Data Feed | Received security definition for symbol MGCM24_FUT_CME 2024-05-07 20:02:21.535 | HD Request # 8 | Downloading Intraday chart data for MGCM24_FUT_CME to the file MGCM24_FUT_CME.scid. Service: comex 2024-05-07 20:02:21.536 | HD Request # 8 | Download start date-time: 2024-05-06 18:55:11.000000. File last date-time: 2024-05-06 18:55:11.974000 2024-05-07 20:02:21.536 | HD Request # 8 | Using server: ds23.sierracharts.com port 10149 2024-05-07 20:02:21.625 | Socket (5) | Creating socket. 2024-05-07 20:02:21.625 | Socket (5) | New receive buffer size: 0 2024-05-07 20:02:21.625 | Socket (5) | Connecting to IP: 38.103.112.183. 2024-05-07 20:02:21.765 | HD Request # 8 | Setting DTC encoding to Binary VLS 2024-05-07 20:02:21.765 | HD Request # 8 | Sending historical data logon request message. 2024-05-07 20:02:22.102 | HD Request # 8 | Requesting Intraday data. Start date-time: 2024-05-06 18:55:11. Record interval: 0. Symbol: MGCM24 2024-05-07 20:02:22.170 | HD Request # 8 | Decompressing data. 2024-05-07 20:02:22.399 | HD Request # 8 | Receiving Intraday data for MGCM24_FUT_CME starting at 2024-05-06 18:55:11.001000 2024-05-07 20:02:22.801 | HD Request # 8 | Timestamp of first Intraday data file record written: 2024-05-06 18:55:23.367000. 2024-05-07 20:02:23.001 | Socket (5) | CloseSocket call. 2024-05-07 20:02:23.001 | Historical data download thread signaled to stop. 2024-05-07 20:02:23.001 | Socket (5) | Shutdown started. Waiting for graceful close. 2024-05-07 20:02:23.002 | HD Request # 8 | Received 66678 Intraday data records from 2024-05-06 18:55:11.001000 to 2024-05-07 19:52:37.539000 (25.0 hours. Delay: 9.8 minutes) and wrote 66675 records for MGCM24_FUT_CME 2024-05-07 20:02:23.008 | HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2024-05-08 02:52:37.539000 2024-05-07 20:02:23.008 | HD Request # 8 | Completion time: 2s. 2024-05-07 20:02:23.008 | HD Request # 8 | Intraday data download complete for MGCM24_FUT_CME. Unique request ID: 8 2024-05-07 20:02:23.008 | Removing historical data download ID 8. 2024-05-07 20:02:23.008 | Real-time Intraday chart data file updates started for MGCM24_FUT_CME 2024-05-07 20:02:23.008 | Intraday chart data file opened for MGCM24_FUT_CME 2024-05-07 20:02:23.008 | HD Request # 8 | Enabling Intraday chart updating for symbol. 2024-05-07 20:02:23.008 | 2024-05-07 20:02:23.008 | No download requests in the queue to start downloads for. 2024-05-07 20:02:23.073 | Socket (5) | Socket gracefully closed by remote side. 2024-05-07 20:02:23.073 | Socket (5) | Closed. 2024-05-07 20:02:25.509 | Opened cached Intraday file: D:\SierraChart\Data\MGCM24_FUT_CME.scid. Thread ID: 8332 2024-05-07 20:02:35.938 | File >> Disconnect selected. 2024-05-07 20:02:35.939 | Teton CME Order Routing | Waiting for socket receive thread to end 2024-05-07 20:02:35.939 | DTC Client socket (1) | CloseSocket call. 2024-05-07 20:02:35.939 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2024-05-07 20:02:35.940 | Denali Data Feed | Waiting for socket receive thread to end 2024-05-07 20:02:35.940 | DTC Client socket (4) | CloseSocket call. 2024-05-07 20:02:35.940 | DTC Client socket (4) | Shutdown started. Waiting for graceful close. 2024-05-07 20:02:35.940 | Denali Data Feed | Disconnected from the server. 2024-05-07 20:02:35.940 | SC Data with Depth | Waiting for socket receive thread to end 2024-05-07 20:02:35.940 | DTC Client socket (2) | CloseSocket call. 2024-05-07 20:02:35.940 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-05-07 20:02:35.940 | SC Data with Depth | Disconnected from the server. 2024-05-07 20:02:35.940 | Delayed Data Feed | Waiting for socket receive thread to end 2024-05-07 20:02:35.941 | DTC Client socket (3) | CloseSocket call. 2024-05-07 20:02:35.941 | DTC Client socket (3) | Shutdown started. Waiting for graceful close. 2024-05-07 20:02:35.941 | Delayed Data Feed | Disconnected from the server. 2024-05-07 20:02:35.941 | Teton CME Order Routing | Disconnected. 2024-05-07 20:02:36.002 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-05-07 20:02:36.002 | DTC Client socket (1) | Closed. 2024-05-07 20:02:36.012 | DTC Client socket (3) | Socket gracefully closed by remote side. 2024-05-07 20:02:36.012 | DTC Client socket (3) | Closed. 2024-05-07 20:02:36.012 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-05-07 20:02:36.012 | DTC Client socket (2) | Closed. 2024-05-07 20:02:36.074 | DTC Client socket (4) | Socket gracefully closed by remote side. 2024-05-07 20:02:36.074 | DTC Client socket (4) | Closed. 2024-05-07 20:02:48.148 | 2024-05-07 20:02:48.148 | Teton CME Order Routing | Firm: IronBeam 2024-05-07 20:02:48.148 | Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2024-05-07 20:02:48.229 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-05-07 20:02:48.229 | DTC Client socket (1) | New receive buffer size: 0 2024-05-07 20:02:48.229 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2024-05-07 20:02:48.293 | Teton CME Order Routing | Network connection to server complete. 2024-05-07 20:02:48.293 | Teton CME Order Routing | Starting socket receive thread. 2024-05-07 20:02:48.293 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none 2024-05-07 20:02:48.497 | Teton CME Order Routing | Setting DTC encoding to Binary VLS 2024-05-07 20:02:48.497 | Teton CME Order Routing | Sending logon request message. 2024-05-07 20:02:48.807 | Teton CME Order Routing | Received logon response. 2024-05-07 20:02:48.807 | Teton CME Order Routing | Server Name: SC DTC Server. Build=50039. 2024-05-07 20:02:48.807 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 2024-05-07 20:02:48.807 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. 2024-05-07 20:02:48.807 | Teton CME Order Routing | Trading is supported. 2024-05-07 20:02:48.807 | Teton CME Order Routing | Order cancel and replace is supported. 2024-05-07 20:02:48.807 | Teton CME Order Routing | OCO Orders supported. 2024-05-07 20:02:48.807 | Teton CME Order Routing | Bracket Orders supported. 2024-05-07 20:02:48.807 | Teton CME Order Routing | MarketDepthIsSupported: 1 2024-05-07 20:02:48.807 | Teton CME Order Routing | Connected to server complete. 2024-05-07 20:02:48.808 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-05-07 20:02:48.808 | Updated verified funded futures trading account ending date to: 2024-06-07 03:02:48 2024-05-07 20:02:48.808 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. 2024-05-07 20:02:48.809 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-05-08 02:30:14.585945 2024-05-07 20:02:48.869 | Updated verified funded futures trading account ending date to: 2024-06-07 03:02:48 2024-05-07 20:02:48.875 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=40241542 2024-05-07 20:02:48.881 | Mapping MGCM24_FUT_CME to MGCM24. Service code: comex 2024-05-07 20:02:48.881 | Using symbol data fast lookup vector 2024-05-07 20:02:48.881 | Delayed Data Feed | Starting real-time market data updates for: MGCM24_FUT_CME (MGCM24). ID: 1 Service code: comex 2024-05-07 20:02:48.881 | Delayed Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 10043 2024-05-07 20:02:48.881 | Delayed Data Feed | Requesting security definition data for: MGCM24_FUT_CME (MGCM24). ID: 1 2024-05-07 20:02:48.881 | Added historical Intraday data request for MGCM24_FUT_CME to the queue. 2024-05-07 20:02:48.881 | Intraday data recording state for symbol MGCM24_FUT_CME is set to download 'Pending'. 2024-05-07 20:02:48.881 | Triggering next historical data download in queue. 2024-05-07 20:02:48.886 | Delaying start of download for MGCM24_FUT_CME. 2024-05-07 20:02:49.031 | DTC Client socket (2) | Creating socket. 2024-05-07 20:02:49.031 | DTC Client socket (2) | New receive buffer size: 0 2024-05-07 20:02:49.031 | DTC Client socket (2) | Connecting to IP: 38.103.112.198. 2024-05-07 20:02:49.097 | Delayed Data Feed | Network connection to server complete. 2024-05-07 20:02:49.097 | Delayed Data Feed | Starting socket receive thread. 2024-05-07 20:02:49.098 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-05-07 20:02:49.193 | Delayed Data Feed | Setting DTC encoding to Binary VLS 2024-05-07 20:02:49.193 | Delayed Data Feed | Sending logon request message. 2024-05-07 20:02:49.600 | Delayed Data Feed | Received logon response. 2024-05-07 20:02:49.600 | Delayed Data Feed | Server Name: SC Realtime Server. 2024-05-07 20:02:49.600 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 2024-05-07 20:02:49.600 | Delayed Data Feed | Successfully connected. 2024-05-07 20:02:49.600 | Delayed Data Feed | Trading is not supported. 2024-05-07 20:02:49.600 | Delayed Data Feed | MarketDepthIsSupported: 1 2024-05-07 20:02:49.600 | Delayed Data Feed | Restarting real-time data updates for symbol: MGCM24_FUT_CME -> MGCM24 2024-05-07 20:02:49.756 | Delayed Data Feed | Received security definition for symbol MGCM24_FUT_CME 2024-05-07 20:02:54.318 | HD Request # 9 | Downloading Intraday chart data for MGCM24_FUT_CME to the file MGCM24_FUT_CME.scid. Service: comex 2024-05-07 20:02:54.318 | HD Request # 9 | Download start date-time: 2024-05-07 19:52:41.000000. File last date-time: 2024-05-07 19:52:41.847000 2024-05-07 20:02:54.318 | HD Request # 9 | Using server: ds26.sierracharts.com port 10150 2024-05-07 20:02:54.351 | Socket (3) | Creating socket. 2024-05-07 20:02:54.351 | Socket (3) | New receive buffer size: 0 2024-05-07 20:02:54.351 | Socket (3) | Connecting to IP: 38.103.112.197. 2024-05-07 20:02:54.496 | HD Request # 9 | Setting DTC encoding to Binary VLS 2024-05-07 20:02:54.496 | HD Request # 9 | Sending historical data logon request message. 2024-05-07 20:02:54.804 | HD Request # 9 | Requesting Intraday data. Start date-time: 2024-05-07 19:52:41. Record interval: 0. Symbol: MGCM24 2024-05-07 20:02:54.871 | HD Request # 9 | Decompressing data. 2024-05-07 20:02:54.937 | HD Request # 9 | Receiving Intraday data for MGCM24_FUT_CME starting at 2024-05-07 19:52:41.846000 2024-05-07 20:02:54.937 | Socket (3) | CloseSocket call. 2024-05-07 20:02:54.937 | Socket (3) | Shutdown started. Waiting for graceful close. 2024-05-07 20:02:54.937 | Historical data download thread signaled to stop. 2024-05-07 20:02:54.937 | HD Request # 9 | Timestamp of first Intraday data file record written: 2024-05-07 19:52:44.168000. 2024-05-07 20:02:54.938 | HD Request # 9 | Received 41 Intraday data records from 2024-05-07 19:52:41.846000 to 2024-05-07 19:53:09.174001 (27.3 seconds. Delay: 9.8 minutes) and wrote 38 records for MGCM24_FUT_CME 2024-05-07 20:02:54.944 | HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2024-05-08 02:53:09.174001 2024-05-07 20:02:54.944 | HD Request # 9 | Completion time: 0s. 2024-05-07 20:02:54.944 | HD Request # 9 | Intraday data download complete for MGCM24_FUT_CME. Unique request ID: 9 2024-05-07 20:02:54.944 | Removing historical data download ID 9. 2024-05-07 20:02:54.944 | Real-time Intraday chart data file updates started for MGCM24_FUT_CME 2024-05-07 20:02:54.944 | Intraday chart data file opened for MGCM24_FUT_CME 2024-05-07 20:02:54.944 | HD Request # 9 | Enabling Intraday chart updating for symbol. 2024-05-07 20:02:54.944 | 2024-05-07 20:02:54.944 | No download requests in the queue to start downloads for. 2024-05-07 20:02:55.007 | Socket (3) | Socket gracefully closed by remote side. 2024-05-07 20:02:55.007 | Socket (3) | Closed. |
| [2024-05-08 03:31:56] |
| User269041 - Posts: 6 |
|
Hi, I'm still getting a 14-17 seconds delay.
|
| [2024-05-08 14:13:54] |
| John - SC Support - Posts: 36238 |
|
First of all, you are trying to open a chart for MGC, which is traded on the COMEX exchange and you only have the CME exchange active. Therefore any data for symbols that trade on exchanges other than the CME will be delayed. As to the 14-17 second delay that you may be seeing for CME exchange symbols, this is due to your computer clock being off by 18 seconds from the clock of the exchange. This is from your log: Notice: Your computer's clock is off by 18 seconds. Set the 'Global Settings >> NTP Settings >> NTP Client Enable' to 'Yes' or 'Global Settings -> Set System Date-Time from NTP Servers'.
As it states, you can enable NTP to set your computer clock to match the exchange. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-08 22:41:31] |
| User269041 - Posts: 6 |
|
Hello, my mistake opening the MGC but even with ES or MES I'm still getting the 18 seconds' delay. Already tried the suggested steps but the problem persists. I never had this issue before until this time I got disconnected due low funds.
|
| [2024-05-08 22:44:53] |
| User269041 - Posts: 6 |
|
2024-05-08 15:43:22.391 | Software version: 2629 64-bit 2024-05-08 15:43:22.391 | Primary Thread ID: 7588 2024-05-08 15:43:22.391 | Usage end date: 2024-05-15 2024-05-08 15:43:22.391 | Enabled for: Advanced Features 2. 2024-05-08 15:43:22.391 | Enabled for: Sierra Chart Historical Data Service. 2024-05-08 15:43:22.391 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-05-08 15:43:22.391 | Enabled for: Delayed Denali Exchange Data Feed. 2024-05-08 15:43:22.391 | Enabled for exchange2: CME 2024-05-08 15:43:22.391 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-05-08 15:43:22.391 | Current selected Data/Trading service: Teton CME Order Routing 2024-05-08 15:43:22.391 | Custom symbol settings values: enabled 2024-05-08 15:43:22.391 | Chart Update Interval: 500 2024-05-08 15:43:22.391 | Intraday Data Storage Time Unit: 0 2024-05-08 15:43:22.391 | Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-05-08 15:43:22.391 | 2024-05-08 22:43:22 Local computer time in UTC 2024-05-08 15:43:22.391 | 2024-05-08 15:43:22 Local computer time in SC Time Zone 2024-05-08 15:43:22.391 | 2024-05-08 22:29:54 Server time in UTC 2024-05-08 15:43:22.391 | Local computer UTC time and Server UTC time difference: 19 seconds. 2024-05-08 15:43:22.391 | Notice: Your computer's clock is off by 19 seconds. Set the 'Global Settings >> NTP Settings >> NTP Client Enable' to 'Yes' or 'Global Settings -> Set System Date-Time from NTP Servers'. 2024-05-08 15:43:22.391 | Program path: D:\SierraChart\ 2024-05-08 15:43:22.391 | Data Files path: D:\SierraChart\Data\ 2024-05-08 15:43:22.391 | OS Version Number: 10.0 2024-05-08 15:43:22.391 | Locale Setting: C 2024-05-08 15:43:22.391 | DLLs: UserContributedStudies_64.dll 2024-05-08 15:43:22.391 | Allowed protected custom studies: 2024-05-08 15:43:22.391 | Crash reporter started: true 2024-05-08 15:43:22.391 | 2024-05-08 15:43:36.382 | ESM24_FUT_CME 1 Min #1 | Reloading chart. 2024-05-08 15:43:39.592 | ESM24_FUT_CME[M] 1 Min #1 | Chart data loading complete. 2024-05-08 15:43:46.308 | File >> Disconnect selected. 2024-05-08 15:43:46.309 | Teton CME Order Routing | Waiting for socket receive thread to end 2024-05-08 15:43:46.309 | DTC Client socket (1) | CloseSocket call. 2024-05-08 15:43:46.309 | DTC Client socket (1) | Max send buffers used during socket life: 3 2024-05-08 15:43:46.309 | DTC Client socket (1) | Max send buffer size during socket life: 329 2024-05-08 15:43:46.309 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2024-05-08 15:43:46.309 | Denali Data Feed | Waiting for socket receive thread to end 2024-05-08 15:43:46.310 | DTC Client socket (2) | CloseSocket call. 2024-05-08 15:43:46.310 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-05-08 15:43:46.310 | Denali Data Feed | Disconnected from the server. 2024-05-08 15:43:46.310 | Teton CME Order Routing | Disconnected. 2024-05-08 15:43:46.373 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-05-08 15:43:46.373 | DTC Client socket (1) | Closed. 2024-05-08 15:43:46.389 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-05-08 15:43:46.389 | DTC Client socket (2) | Closed. 2024-05-08 15:43:52.646 | 2024-05-08 15:43:52.646 | Teton CME Order Routing | Firm: IronBeam 2024-05-08 15:43:52.646 | Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2024-05-08 15:43:52.647 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-05-08 15:43:52.647 | DTC Client socket (1) | New receive buffer size: 0 2024-05-08 15:43:52.647 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2024-05-08 15:43:52.709 | Teton CME Order Routing | Network connection to server complete. 2024-05-08 15:43:52.709 | Teton CME Order Routing | Starting socket receive thread. 2024-05-08 15:43:52.709 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none 2024-05-08 15:43:52.907 | Teton CME Order Routing | Setting DTC encoding to Binary VLS 2024-05-08 15:43:52.907 | Teton CME Order Routing | Sending logon request message. 2024-05-08 15:43:53.216 | Teton CME Order Routing | Received logon response. 2024-05-08 15:43:53.216 | Teton CME Order Routing | Server Name: SC DTC Server. Build=50039. 2024-05-08 15:43:53.216 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 2024-05-08 15:43:53.216 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. 2024-05-08 15:43:53.216 | Teton CME Order Routing | Trading is supported. 2024-05-08 15:43:53.216 | Teton CME Order Routing | Order cancel and replace is supported. 2024-05-08 15:43:53.216 | Teton CME Order Routing | OCO Orders supported. 2024-05-08 15:43:53.216 | Teton CME Order Routing | Bracket Orders supported. 2024-05-08 15:43:53.216 | Teton CME Order Routing | MarketDepthIsSupported: 1 2024-05-08 15:43:53.216 | Teton CME Order Routing | Connected to server complete. 2024-05-08 15:43:53.216 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-05-08 15:43:53.216 | Updated verified funded futures trading account ending date to: 2024-06-07 22:43:53 2024-05-08 15:43:53.217 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. 2024-05-08 15:43:53.218 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-05-08 02:30:14.585945 2024-05-08 15:43:53.277 | Updated verified funded futures trading account ending date to: 2024-06-07 22:43:53 2024-05-08 15:43:53.285 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=40241542 2024-05-08 15:43:53.380 | Mapping ESM24_FUT_CME to ESM24. Service code: cme 2024-05-08 15:43:53.380 | Using symbol data fast lookup vector 2024-05-08 15:43:53.380 | Denali Data Feed | Starting real-time market data updates for: ESM24_FUT_CME (ESM24). ID: 1 Service code: cme 2024-05-08 15:43:53.380 | Denali Data Feed | Connecting to the server ds23-2.sierracharts.com. Port 443 2024-05-08 15:43:53.380 | Denali Data Feed | Requesting security definition data for: ESM24_FUT_CME (ESM24). ID: 1 2024-05-08 15:43:53.380 | Added historical Intraday data request for ESM24_FUT_CME to the queue. 2024-05-08 15:43:53.380 | Intraday data recording state for symbol ESM24_FUT_CME is set to download 'Pending'. 2024-05-08 15:43:53.380 | Triggering next historical data download in queue. 2024-05-08 15:43:53.385 | Delaying start of download for ESM24_FUT_CME. 2024-05-08 15:43:53.412 | DTC Client socket (2) | Creating socket. 2024-05-08 15:43:53.412 | DTC Client socket (2) | New receive buffer size: 0 2024-05-08 15:43:53.412 | DTC Client socket (2) | Connecting to IP: 38.103.112.184. 2024-05-08 15:43:53.450 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESM24_FUT_CME 2024-05-08 15:43:53.450 | Teton CME Order Routing | Received security definition for symbol ESM24_FUT_CME 2024-05-08 15:43:53.478 | Denali Data Feed | Network connection to server complete. 2024-05-08 15:43:53.478 | Denali Data Feed | Starting socket receive thread. 2024-05-08 15:43:53.478 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-05-08 15:43:53.576 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-05-08 15:43:53.576 | Denali Data Feed | Sending logon request message. 2024-05-08 15:43:54.171 | Denali Data Feed | Received logon response. 2024-05-08 15:43:54.171 | Denali Data Feed | Server Name: SC Realtime Server. 2024-05-08 15:43:54.171 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-05-08 15:43:54.171 | Denali Data Feed | Successfully connected. 2024-05-08 15:43:54.171 | Denali Data Feed | Trading is not supported. 2024-05-08 15:43:54.171 | Denali Data Feed | MarketDepthIsSupported: 1 2024-05-08 15:43:54.171 | Denali Data Feed | Restarting real-time data updates for symbol: ESM24_FUT_CME -> ESM24 2024-05-08 15:43:54.327 | Denali Data Feed | Received security definition for symbol ESM24_FUT_CME 2024-05-08 15:43:59.006 | HD Request # 18 | Downloading Intraday chart data for ESM24_FUT_CME to the file ESM24_FUT_CME.scid. Service: cme 2024-05-08 15:43:59.006 | HD Request # 18 | Download start date-time: 2024-05-08 15:44:01.000000. File last date-time: 2024-05-08 15:44:01.165000 2024-05-08 15:43:59.006 | HD Request # 18 | Using server: ds26.sierracharts.com port 10150 2024-05-08 15:43:59.006 | Socket (3) | Creating socket. 2024-05-08 15:43:59.006 | Socket (3) | New receive buffer size: 0 2024-05-08 15:43:59.006 | Socket (3) | Connecting to IP: 38.103.112.197. 2024-05-08 15:43:59.167 | HD Request # 18 | Setting DTC encoding to Binary VLS 2024-05-08 15:43:59.167 | HD Request # 18 | Sending historical data logon request message. 2024-05-08 15:43:59.546 | HD Request # 18 | Requesting Intraday data. Start date-time: 2024-05-08 15:44:01. Record interval: 0. Symbol: ESM24 2024-05-08 15:43:59.616 | HD Request # 18 | Decompressing data. 2024-05-08 15:43:59.683 | HD Request # 18 | Receiving Intraday data for ESM24_FUT_CME starting at 2024-05-08 15:44:01.165000 2024-05-08 15:43:59.683 | Socket (3) | CloseSocket call. 2024-05-08 15:43:59.683 | Historical data download thread signaled to stop. 2024-05-08 15:43:59.683 | HD Request # 18 | Timestamp of first Intraday data file record written: 2024-05-08 15:44:09.454000. 2024-05-08 15:43:59.683 | Socket (3) | Shutdown started. Waiting for graceful close. 2024-05-08 15:43:59.683 | HD Request # 18 | Received 6 Intraday data records from 2024-05-08 15:44:01.165000 to 2024-05-08 15:44:11.940000 (10.8 seconds. Delay: -12.3 seconds) and wrote 5 records for ESM24_FUT_CME 2024-05-08 15:43:59.691 | HD Request # 18 | Add time&sales data | Remembered last file record date-time: 2024-05-08 22:44:11.940000 2024-05-08 15:43:59.691 | HD Request # 18 | Completion time: 0s. 2024-05-08 15:43:59.691 | HD Request # 18 | Intraday data download complete for ESM24_FUT_CME. Unique request ID: 18 2024-05-08 15:43:59.691 | Removing historical data download ID 18. 2024-05-08 15:43:59.691 | Real-time Intraday chart data file updates started for ESM24_FUT_CME 2024-05-08 15:43:59.691 | Intraday chart data file opened for ESM24_FUT_CME 2024-05-08 15:43:59.691 | HD Request # 18 | Enabling Intraday chart updating for symbol. 2024-05-08 15:43:59.691 | 2024-05-08 15:43:59.691 | No download requests in the queue to start downloads for. 2024-05-08 15:43:59.764 | Socket (3) | Socket gracefully closed by remote side. 2024-05-08 15:43:59.764 | Socket (3) | Closed. 2024-05-08 15:44:01.995 | Opened cached Intraday file: D:\SierraChart\Data\ESM24_FUT_CME.scid. Thread ID: 3940 |
| [2024-05-09 01:32:45] |
| User269041 - Posts: 6 |
|
Hi, all good now, I had to sync the windows internal clock. Thanks for all your help.
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