Support Board
Date/Time: Sun, 24 Nov 2024 21:00:00 +0000
Denali data feed latency
View Count: 493
| [2024-05-05 18:01:20] |
| User579155 - Posts: 7 |
|
Hi, I am trying to figure out what my latency (ping) is between my trading station and Denali data feed and how to get it as low as possible. I can see multiple addresses in my message log for denali data: ds13.sierracharts.com (Nevada, Las Vegas, ping 56ms) ds14.sierracharts.com (Falkenstein, German, ping 100ms) ds24.sierracharts.com (Frankfurt, Germany, ping 101ms ds32.sierracharts.com (Indianapolis, Michigan, ping 12ms) As my goal is to have lowest latency possible and my trading station is in Chicago, is there a way to set preference for a server or geographical location to be used? Is there even closer server, I could choose from? Thank you |
| [2024-05-05 18:49:03] |
| Sierra_Chart Engineering - Posts: 17161 |
|
First, the only addresses that would ever be used would be Chicago and Michigan for CME data. Las Vegas is only a backup. It is not possible to connect to that location for CME data unless you expressly specify it. Not sure why you are not getting any of the Chicago addresses since that is most of them. For example DS28. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-07 19:20:31] |
| User579155 - Posts: 7 |
|
Hi, thank you for your reply. A few things to address: I did not choose the servers I am connected to. The servers I mentioned in my first post are just servers I found in my message log. Q: How can I find out which server am I connected to at this very moment other than in message log? Is there a way? This would be appreciated. You say "unless you expressly specify it" - is there a way to set a preference to certain server/servers? DS28 - I can see this server in my message log, but only in (what I think is) relation to historical data: HD Request # 40 | Using server: ds28.sierracharts.com port 10149 the four servers mentioned above are in relation to Denali " Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 10048" Is there a way to preset preference for Chicago servers? Thank you |
| [2024-05-08 19:22:00] |
| Sierra_Chart Engineering - Posts: 17161 |
|
Rajkumar123: Set Status for Service Package to '10 - Integrated Standard' till 2024-08-13.
You have to reverse read through the Message Log, in order to look at what particular server you are currently connected to for each particular service being connected to.Rajkumar123: 93 days of usage time added at Service Package (10). You say "unless you expressly specify it" - is there a way to set a preference to certain server/servers? Sierra Chart Server Settings: CME Exchange Data Feed Server Address and Port Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) This server you would not be able to connect to unless you expressly specify it: the four servers mentioned above are in relation to Denali " Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 10048" Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: