Login Page - Create Account

Support Board


Date/Time: Sun, 08 Sep 2024 00:24:30 +0000



Post From: Denali data feed latency

[2024-05-08 19:22:00]
Sierra_Chart Engineering - Posts: 16292
Rajkumar123: Set Status for Service Package to '10 - Integrated Standard' till 2024-08-13.
Rajkumar123: 93 days of usage time added at Service Package (10).
You have to reverse read through the Message Log, in order to look at what particular server you are currently connected to for each particular service being connected to.



You say "unless you expressly specify it" - is there a way to set a preference to certain server/servers?
Yes for CME you can:
Sierra Chart Server Settings: CME Exchange Data Feed Server Address and Port Override (Global Settings >> Sierra Chart Server Settings >> General >> Special)

This server you would not be able to connect to unless you expressly specify it:

the four servers mentioned above are in relation to Denali " Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 10048"

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing