Login Page - Create Account

Support Board


Date/Time: Fri, 22 Nov 2024 13:31:30 +0000



Pitchfork display error

View Count: 2250

[2013-05-07 04:11:07]
User46869 - Posts: 4
I have found a large error in the drawing of the median line of an Andrews pitchfork, which disappears after scrolling a couple of bars. The parallels are drawn correctly. I think this is a different issue to the earlier report of inaccurate drawing. There are enough bars between the pivots to get a reasonably accurate drawing.
http://www.sierrachart.com/image.php?l=1367899432109.png
http://www.sierrachart.com/image.php?l=1367899503932.png
http://www.sierrachart.com/image.php?l=1367899851187.png

[2013-05-07 05:05:00]
Sierra Chart Engineering - Posts: 104368
This does not seem like it should happen. We will look into it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-05-07 05:16:17]
User46869 - Posts: 4
I found that the A bounces around a lot if I scroll when the last bar on the right is near the B-C mid point. Further away from the mid it settles down.
[2013-05-07 07:13:35]
Sierra Chart Engineering - Posts: 104368
Could you provide the Chartbook containing the chart with this Pitchfork drawing. The Chartbook only needs to contain one chart. Here are the instructions to attach the Chartbook:
https://www.sierrachart.com/index.php?l=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-05-07 11:48:33]
User46869 - Posts: 4
I have attached the chartbook. Do you also need the data file? It's historical data from 2007.
attachmentbug.cht - Attached On 2013-05-07 11:47:25 UTC - Size: 17.69 KB - 666 views
[2013-05-07 15:28:53]
Al SC Developer - Posts: 434
We have reproduced this and it will be addressed in ver 972 when available.
Date Time Of Last Edit: 2013-05-07 16:04:06

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account