Support Board
Date/Time: Wed, 27 Nov 2024 08:40:20 +0000
Repeating error messages
View Count: 1174
| [2014-08-14 02:40:39] |
| User25309 - Posts: 19 |
|
I just upgraded to the newest version. The following error messages keep repeating: AsyncHTTP2 socket (0) | Ignoring delayed close due to socket state. | 2014-08-13 22:37:09 AsyncHTTP2 socket (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-13 22:37:09 AsyncHTTP2 socket (2240) | Connected. | 2014-08-13 22:37:09 AsyncHTTP2 socket (2240) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-13 22:37:09 AsyncHTTP2 socket (2240) | Delayed close. | 2014-08-13 22:37:09 AsyncHTTP2 socket (2240) | Ignored Send call based on current state. | 2014-08-13 22:37:09 AsyncHTTP2 socket (2240) | Ignored Send call based on current state. | 2014-08-13 22:37:09 AsyncHTTP2 socket (2240) | Ignored Send call based on current state. | 2014-08-13 22:37:09 AsyncHTTP2 socket (2240) | Ignored Write event based on current socket state. | 2014-08-13 22:37:09 AsyncHTTP2 socket (2240) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-13 22:37:09 AsyncHTTP2 socket (2240) | Shutdown and closed. | 2014-08-13 22:37:09 AsyncHTTP2 socket (0) | Ignoring delayed close due to socket state. | 2014-08-13 22:37:09 AsyncHTTP2 socket (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-13 22:37:09 |
| [2014-08-14 02:58:28] |
| |
|
This is out of context for us. Restart Sierra Chart and post a complete copy of the Message Log. Do you use a proxy server when logging into Sierra Chart? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-14 03:01:45] |
| User25309 - Posts: 19 |
|
This is what I copied immediately after sierrachart started; it repeats itself endlessly: AsyncHTTP2 socket (1732) | Connected. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1732) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1732) | Delayed close. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1732) | Ignored Send call based on current state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1732) | Ignored Send call based on current state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1732) | Ignored Send call based on current state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1732) | Ignored Write event based on current socket state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1732) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1732) | Shutdown and closed. | 2014-08-13 22:59:33 AsyncHTTP2 socket (0) | Ignoring delayed close due to socket state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-13 22:59:33 AsyncHTTP2 socket (1732) | Connected. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1732) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1732) | Delayed close. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1732) | Ignored Send call based on current state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1732) | Ignored Send call based on current state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1732) | Ignored Send call based on current state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1732) | Ignored Write event based on current socket state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1732) | Performing delayed close now. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1732) | Shutdown and closed. | 2014-08-13 22:59:33 AsyncHTTP2 socket (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Connected. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Delayed close. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Ignored Send call based on current state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Ignored Send call based on current state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Ignored Send call based on current state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Ignored Write event based on current socket state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Shutdown and closed. | 2014-08-13 22:59:33 AsyncHTTP2 socket (0) | Ignoring delayed close due to socket state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Connected. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Delayed close. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Ignored Send call based on current state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Ignored Send call based on current state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Ignored Send call based on current state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Ignored Write event based on current socket state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Shutdown and closed. | 2014-08-13 22:59:33 AsyncHTTP2 socket (0) | Ignoring delayed close due to socket state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Connected. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Delayed close. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Ignored Send call based on current state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Ignored Send call based on current state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Ignored Send call based on current state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Ignored Write event based on current socket state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Shutdown and closed. | 2014-08-13 22:59:33 AsyncHTTP2 socket (0) | Ignoring delayed close due to socket state. | 2014-08-13 22:59:33 AsyncHTTP2 socket (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-13 22:59:33 AsyncHTTP2 socket (1276) | Connected. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1276) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1276) | Delayed close. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1276) | Ignored Send call based on current state. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1276) | Ignored Send call based on current state. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1276) | Ignored Send call based on current state. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1276) | Ignored Write event based on current socket state. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1276) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1276) | Shutdown and closed. | 2014-08-13 22:59:34 AsyncHTTP2 socket (0) | Ignoring delayed close due to socket state. | 2014-08-13 22:59:34 AsyncHTTP2 socket (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Connected. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Delayed close. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Ignored Send call based on current state. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Ignored Send call based on current state. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Ignored Send call based on current state. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Ignored Write event based on current socket state. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Shutdown and closed. | 2014-08-13 22:59:34 AsyncHTTP2 socket (0) | Ignoring delayed close due to socket state. | 2014-08-13 22:59:34 AsyncHTTP2 socket (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Connected. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Delayed close. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Ignored Send call based on current state. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Ignored Send call based on current state. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Ignored Send call based on current state. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Ignored Write event based on current socket state. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-13 22:59:34 AsyncHTTP2 socket (1732) | Shutdown and closed. | 2014-08-13 22:59:34 AsyncHTTP2 socket (0) | Ignoring delayed close due to socket state. | 2014-08-13 22:59:34 AsyncHTTP2 socket (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-13 22:59:34 |
| [2014-08-14 03:40:14] |
| |
|
We need to look into this. You will need to go back to a prior Sierra Chart version. Refer to the instructions here: http://www.sierrachart.com/index.php?page=doc/download.php#Rollback Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-14 03:46:24] |
| User25309 - Posts: 19 |
|
I installed an older version (1166) and am still getting the errors. Other than this, everything else seems fine.
|
| [2014-08-14 04:12:52] |
| |
|
You would still see it on 1166 as well. We are trying to track the problem down and from what we can tell this does not appear to be a problem within Sierra Chart itself. What it appears like is that you are running a custom study that is making HTTP requests endlessly. Are you running any custom studies? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-14 04:13:27
|
| [2014-08-14 04:22:52] |
| User25309 - Posts: 19 |
|
I had K9 web filtering installed and previously had some issues with it. I uninstalled it, rebooted, and the errors are gone. It's important that I have k9 installed. The errors began immediately, even before I opened any chartbook. |
| [2014-08-14 05:06:53] |
| User25309 - Posts: 19 |
|
I've reinstalled k9 and the errors have reappeared.
|
| [2014-08-14 12:47:49] |
| User25309 - Posts: 19 |
|
What part of sierrachart keeps trying to go online and is being blocked by k9 web filtering?
|
| [2014-08-14 17:02:32] |
| |
|
We have released 1174 which has additional logging. Update Sierra Chart by selecting Help >> Download Prerelease and post a complete copy of the Message Log. We need to get a complete copy of it. The Message Log you have posted is incomplete and we cannot tell the origin of the HTTP request being made. Because it is repeating, we suspect that is from a custom study. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-14 17:03:36
|
| [2014-08-14 23:40:00] |
| User25309 - Posts: 19 |
|
I updated to 1174 Software version: 1174 | 2014-08-14 19:39:41 Usage end date: 2014-08-18 | 2014-08-14 19:39:41 Enabled for: Advanced Features. | 2014-08-14 19:39:41 Enabled for: Sierra Chart Historical Data Service. | 2014-08-14 19:39:41 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-08-14 19:39:41 Active service: Interactive Brokers | 2014-08-14 19:39:41 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-08-14 19:39:41 2014-08-14 19:39:41 Local computer clock time | 2014-08-14 19:39:41 2014-08-14 23:39:41 GMT time | 2014-08-14 19:39:41 2014-08-14 19:39:41 Time zone adjusted time | 2014-08-14 19:39:41 Time difference to server time: 1 seconds. | 2014-08-14 19:39:41 Program path: C:\SierraChart\ | 2014-08-14 19:39:41 Data Files path: C:\SierraChart\Data\ | 2014-08-14 19:39:41 OS Version Number: 6.2 | 2014-08-14 19:39:41 Checking for new symbol settings for ib | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1088) | Connected. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1088) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1088) | Delayed close. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1088) | Ignored Send call based on current state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1088) | Ignored Send call based on current state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1088) | Ignored Send call based on current state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1088) | Ignored Write event based on current socket state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1088) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1088) | Shutdown and closed. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (0) | Ignoring delayed close due to socket state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1208) | Connected. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1208) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1208) | Delayed close. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1208) | Ignored Send call based on current state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1208) | Ignored Send call based on current state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1208) | Ignored Send call based on current state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1208) | Ignored Write event based on current socket state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1208) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1208) | Shutdown and closed. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (0) | Ignoring delayed close due to socket state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1240) | Connected. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1240) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1240) | Delayed close. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1240) | Ignored Send call based on current state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1240) | Ignored Send call based on current state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1240) | Ignored Send call based on current state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1240) | Ignored Write event based on current socket state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1240) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1240) | Shutdown and closed. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (0) | Ignoring delayed close due to socket state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1740) | Connected. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1740) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1740) | Delayed close. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1740) | Ignored Send call based on current state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1740) | Ignored Send call based on current state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1740) | Ignored Send call based on current state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1740) | Ignored Write event based on current socket state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1740) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1740) | Shutdown and closed. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (0) | Ignoring delayed close due to socket state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1312) | Connected. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1312) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1312) | Delayed close. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1312) | Ignored Send call based on current state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1312) | Ignored Send call based on current state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1312) | Ignored Send call based on current state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1312) | Ignored Write event based on current socket state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1312) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1312) | Shutdown and closed. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (0) | Ignoring delayed close due to socket state. | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-14 19:39:41 HTTP connection to www.sierrachart.com:80 (1740) | Connected. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (1740) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (1740) | Delayed close. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (1740) | Ignored Send call based on current state. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (1740) | Ignored Send call based on current state. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (1740) | Ignored Send call based on current state. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (1740) | Ignored Write event based on current socket state. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (1740) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (1740) | Shutdown and closed. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (0) | Ignoring delayed close due to socket state. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (1312) | Connected. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (1312) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (1312) | Delayed close. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (1312) | Ignored Send call based on current state. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (1312) | Ignored Send call based on current state. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (1312) | Ignored Send call based on current state. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (1312) | Ignored Write event based on current socket state. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (1312) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (1312) | Shutdown and closed. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (0) | Ignoring delayed close due to socket state. | 2014-08-14 19:39:42 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-14 19:39:42 |
| [2014-08-15 00:23:41] |
| |
|
Two things about this: 1. Your firewall software will need to be disabled to allow the connection to the Sierra Chart server. We cannot help with firewall problems but it is blocking the connection. Why, we do not know. You will need to contact your firewall provider for help with it. 2. There is a problem where the HTTP request and connection is being retried over and over again and in this kind of scenario that should not be happening. There is also not a delay between the requests and there needs to be a delay. So this is something we are going to be solving as well. We will have both of these solved by the end of the day tomorrow. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-15 00:28:19] |
| User25309 - Posts: 19 |
|
Thank you for the prompt reply.
|
To post a message in this thread, you need to log in with your Sierra Chart account: