Support Board
Date/Time: Mon, 25 Nov 2024 14:50:14 +0000
Timeout getting historical fills via DTC on Sim1 account after upgrade
View Count: 173
| [2024-02-26 13:52:13] |
| DabbaDo - Posts: 148 |
|
I upgraded from 2561 to 2604, and now I get a timeout (and no responses nor rejections) when I send a DTC request for historical fills for Sim1. The request worked before the upgrade, and it still works after the upgrade on my live account. The HistoricalOrderFillsRequest looks like this: RequestId:6, TradeAccount:"Sim1", NumberOfDays:10; Timeout times I've tried from 10000 to 60000 milliseconds. I don't see any clue in the message log or in the trade activity log about the request. Thanks in advance for any help you can provide. Dale |
| [2024-03-01 14:45:44] |
| Sierra_Chart Engineering - Posts: 17174 |
|
This has been resolved. Update Sierra Chart to the current version. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: