Support Board
Date/Time: Mon, 25 Nov 2024 19:36:54 +0000
Orders not processed
View Count: 202
| [2024-02-14 17:34:45] |
| User360283 - Posts: 504 |
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Not in Simulation Esh24-cme Broker states NO Orders Help please Thanks |
| [2024-02-14 21:45:24] |
| John - SC Support - Posts: 36277 |
|
We need more information. In particular: - What is "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" set to? - What is the symbol of the chart? - What exactly is occurring on your Sierra Chart? - Are you getting any error messages when you submit an order? - After you submit an order is there anything in the "Trade >> Trade Service Log" that shows an error or rejection? If so, what does it state? You can post your entire log here if you want. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-15 13:13:47] |
| User360283 - Posts: 504 |
|
SC Data All Services ESH24-CME No error messages! No Errors rejected No errors on log DOM live showed $1000s in Profits! A total day of trading WASTED! AND As usual Blaming Me! Sending me onto another waste of my time! Please sign om to my PC Today and fix it or I will find another system! |
| [2024-02-15 16:56:27] |
| John - SC Support - Posts: 36277 |
|
You are not connected to your trading service. You state that your "Current Selected Service" is set to "SC Data - All Services". Who is your broker and what order routing service are you setup to use with them? We can then point you to the proper instructions to connect to your broker. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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