Support Board
Date/Time: Mon, 25 Nov 2024 22:19:13 +0000
Flux Micro mini SP 500
View Count: 256
| [2024-02-02 17:49:22] |
| User525038 - Posts: 14 |
|
Bonjour Je ne peux pas mettre sur mes graphiques le micro mini SP500 Mars 24, merci de me signaler si je doit changer quelque chose, je reçois le mini SP500. Merci pour votre aide Daniel |
| [2024-02-02 18:10:57] |
| John - SC Support - Posts: 36283 |
|
From Google Translate: I can't put the micro mini SP500 on my graphics March 24, please let me know if I need to change something, I get the mini SP500.
There is no particular reason why you would be having any issues with the Micro S&P 500 (MES) as you are setup to get the data for the Full CME Group. If you are continuing to have an issue, then we need to know exactly what you are seeing (are you getting no data, some data, delayed data, etc.) and then get us your Message Log by following these instructions (be sure to follow the instructions exactly so we only get the data for the one symbol): Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-02 20:20:46] |
| User525038 - Posts: 14 |
|
j'ai envoyé le journal des message suite au graphique micro mini SP500 AC1235732 Daniel |
| [2024-02-04 23:46:12] |
| Sierra_Chart Engineering - Posts: 17175 |
|
Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Disable Use Custom Symbol Settings Values. If you still have a problem reopen the chart through File >> Find Symbol >> Futures-CME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-02-04 23:46:35
|
To post a message in this thread, you need to log in with your Sierra Chart account: