Support Board
Date/Time: Mon, 25 Nov 2024 19:44:18 +0000
Price at chart DOM
View Count: 297
| [2024-01-16 14:39:57] |
| User22085 - Posts: 11 |
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Hi, I updated SC the latest ver. 2586 (released on 12 Jan 2024); I trade ES on chart DOM, however, when I move the mouse over the chart's DOM price changes in 0.1 increments, instead of 0.25 as it was in previous SC versions. May I adjust any settings and have price changing in 0.25 incements (which is the tick increment of ES contract) again? Thnak you! |
| [2024-01-16 16:07:55] |
| John - SC Support - Posts: 36277 |
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Please double-check the Tick Size for your chart in "Chart >> Chart Settings >> Symbol >> Tick Size". Let us know what this is set to. We assume that this is when you are using the Crosshairs and the prices in the ladder are showing at the higher granularity. Please verify that this is the case. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-17 09:22:01] |
| User22085 - Posts: 11 |
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Tick size is set to 0.25 as per ES contract settings. Indeed, I use Chrosshairs. When I point with the Chrosshairs over the chart area price changes in 0.25 increments. However, if I point with the Crosshairs to the DOM of the same chart, then price changes in 0.01 increments and this makes it a bit difficult to place orders to the exact tick. Date Time Of Last Edit: 2024-01-17 09:25:34
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 Image 001.png / V - Attached On 2024-01-17 09:25:00 UTC - Size: 24.76 KB - 62 views |
| [2024-01-17 23:08:13] |
| Sierra_Chart Engineering - Posts: 17174 |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-17 21:05:15] |
| User582707 - Posts: 11 |
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A workaround in the meantime is to set the Price Display Format to "1/4". It's not ideal but it's better.
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| [2024-02-19 15:30:34] |
| John - SC Support - Posts: 36277 |
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This has been fixed in the latest releases. Please update using the following instructions: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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