Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 06:58:26 +0000



Free trial time extension

View Count: 198

[2024-01-04 19:32:22]
Kianxim - Posts: 7
Hello, I've already had my free trial but I need it for only 4 days now till Monday, So I can re-purchase the package I want, Kindly can I ask you to extend it?
[2024-01-04 22:36:25]
John - SC Support - Posts: 36286
The account you have posted from was most recently on Package 11, not on a trial. As such, we can not give you any additional trial time.

But, you can use our "Emergency Activation" option to get 3 days of Usage Time right away. We will then subtract these 3 days from when you activate your next package.

To use the Emergency Activation, go to the Main Control Panel for your account (which you can access by selecting "Help >> Account Control Panel") and then selecting the option for "Services and Payments >> Emergency Account Activation" and following the instructions on that next page.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account