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Date/Time: Tue, 26 Nov 2024 22:32:55 +0000



wrong data

View Count: 325

[2023-10-19 10:45:26]
TheFibber - Posts: 83
hi 17th of october there are a lot of wrong data in the intraday bar .are you fixing this problem?
thanks
[2023-10-19 13:22:52]
John - SC Support - Posts: 36309
What is the symbol for which you are having an issue?

Please give us a screenshot showing the errors by following these instructions:
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-10-20 06:23:44]
TheFibber - Posts: 83
there are countless. in the dj30 the tickers are : Axp Ba cat Cvx dis gs hd jnj jpm Mcd mmm V vz
but in the greater sp500 many more (gm gnrc ir irm itw ivz but i stopped looking fot them..they are too much)
imageivz.JPG / V - Attached On 2023-10-20 06:21:42 UTC - Size: 185.39 KB - 94 views
imagevz.JPG / V - Attached On 2023-10-20 06:22:40 UTC - Size: 176.46 KB - 82 views
imagemcd.JPG / V - Attached On 2023-10-20 06:23:23 UTC - Size: 170.8 KB - 84 views
[2023-10-23 03:01:41]
Sierra_Chart Engineering - Posts: 17185
.are you fixing this problem?
No. This is data from the exchanges. The data is not actually wrong.

Make sure this is disabled:
Data/Trade Service Settings: Process Known Odd Lot Equity Trades for DTC Services (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings)

And adjust session times to 09:30:00 (start) to 15:59:59 (end) Eastern time:
Chart Session Times: Session Times

Make sure the chart is set to use the New York time zone.

We cannot provide further help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-10-25 17:26:21

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