Support Board
Date/Time: Sun, 24 Nov 2024 11:31:49 +0000
Sierra Chart Connectivity to Data and Trading Services
View Count: 4625
| [2013-03-22 23:07:04] |
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Recently we have begun a project where we are using direct connectivity to Data and Trading services rather than using API components. A more detailed explanation on this can be found here: http://www.sierrachart.com/index.php?l=doc/helpdetails76.html This makes Sierra Chart a much more stable and easier to use program. We have communicated with every single service our position on this and we hope to have full cooperation on this by the middle of the year. And we very much appreciate the cooperation we have received. We thank every service we work with, for the alternative connection methods they have provided. Currently we are integrating to both CTS T4 and OEC by using FIX connection. The case of OEC we are using FAST/FIX and we are developing our own encoder/decoder for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-03-22 23:09:15
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| [2013-03-27 20:54:39] |
| msundman - Posts: 5 |
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Let's say I have a site where people can download chart data and I want sierrachart to use this data. Which interface would you recommend I implement (i.e., which one is the most simple one, or if sierrachart uses just a subset of a complex interface then what is that subset)? How about if I would also implement trading functionality? Regards, Marcus Date Time Of Last Edit: 2013-03-27 20:55:51
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| [2013-03-28 21:08:31] |
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Sierra Chart has its own protocols for downloading historical data and receiving real-time data. It would be best to follow these protocols. However if you are just providing simple historical data, we could use HTTP and you could provide comma delimited data or something like that. We would be happy to work on the details of this with you. In the case of trading we recommend using FIX. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-03-28 21:11:07
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| [2013-03-29 16:02:40] |
| msundman - Posts: 5 |
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I mean, is there something I could implement now and have my unmodified sierrachart use it by just changing an IP address in the settings?
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| [2013-03-29 22:27:10] |
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Yes. What we can do is add a new service named "General SC Data Service" and allow you to specify the address and port number. You would develop a service that follows the same protocols used by Sierra Chart if you just want market data. It would take us a little while though to prepare those protocol specifications for you. For Data and Trading we would recommend one of the FIX services. Possibly Trading Technologies. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-03-29 22:28:31
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| [2013-03-31 00:58:20] |
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Support for the following new services is being added: Global Data Feeds (FIX Protocol with direct socket. For Indian futures and options data. Nearly complete.) LMAX (FIX Protocol with direct socket. Already complete. Waiting to complete conformance test) E-Signal (Direct socket with JSON data format. Nearly complete) Tele trader (HTTP with JSON and text data formats. Nearly complete) BitCoin (HTTP and JSON. For data and trading. To be started soon.) PATS (FIX protocol with direct socket. This will probably not start until several months from now at least) CQG (no support planned until they conform to our specifications provided in post #1) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-03-31 03:03:31
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| [2013-03-31 02:23:07] |
| msundman - Posts: 5 |
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Which bitcoin markets will you support? I suppose MtGox at least, but what about Bitstamp?
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| [2013-03-31 02:48:07] |
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For now MTGox. We have not yet looked at Bitstamp.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-03 22:01:37] |
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Only new services being supported are listed in post #6. So TransAct will not be listed there.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-24 17:32:11] |
| AndyL - Posts: 119 |
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Not sure if this qualifies as 'simple' as per the new feature suggestion guideline - but you think you could offer a datafeed-only connection for lmax? I would find that useful.
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| [2013-04-24 17:40:45] |
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Yes we can do this. Could you please ask us about this again in about 2 weeks.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-24 17:52:57] |
| AndyL - Posts: 119 |
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Thanks, will do.
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| [2013-04-24 18:15:45] |
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No need to ask again. We have already created the task for it and it will be done. You will see it in about a week.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-25 16:24:11] |
| WarriorTrader - Posts: 245 |
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Currently we are integrating to both CTS T4 and OEC by using FIX connection. The case of OEC we are using FAST/FIX and we are developing our own encoder/decoder for this.
Sorry to bother you but any word when The OEC FIX connection will be done? -WT |
| [2013-04-25 17:06:50] |
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We are getting close to finishing this. Hopefully in about 2 weeks.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-26 13:51:15] |
| gymjack - Posts: 20 |
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I have been unable to receive data through TrackData past 48 hrs. I assume it is because of the API components issue. I have spoken to TrackData and am awaiting their input. I am a bit frustrated and would welcome any advice. Many thanks, Jack Drucker |
| [2013-04-26 16:20:29] |
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Please provide a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-29 18:59:28] |
| AndyL - Posts: 119 |
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About the lmax data service: i can connect, but i dont find any symbols. Anything special i need to do, or is it still under development?
Date Time Of Last Edit: 2013-04-29 18:59:38
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| [2013-04-29 21:04:30] |
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We have added the symbols. Please select Global Settings >> Symbol Settings and press the Update From Server button. Press OK and then after that go to the Find Symbol window.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-04-29 21:04:59
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| [2013-04-29 21:24:44] |
| AndyL - Posts: 119 |
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Hi, i have updated the symbols from server, and the symbols are now displayed in the 'Find Symbol' dialog box. I can load historical charts, but for Intraday charts i get a "symbol unknown" box in an empty chart. P.S. lmax has recently added 2 additional symbols XTI/USD (spot us crude oil CFD) and J225 (Nikkei 225 index cfd). |
| [2013-04-30 19:00:47] |
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Update to version 969. This is now resolved. We will add those symbols if they are not already listed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-05 10:26:31] |
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I have been unable to receive data through TrackData past 48 hrs.
I assume it is because of the API components issue. I have spoken to TrackData and am awaiting their input. I am a bit frustrated and would welcome any advice. About 2 days ago, we became aware that our latest version could not connect to Mytrack due to a small programming error. It is now resolved in version 970. Please update by selecting Help >> Download Prerelease. The connection to Mytrack does not use an API component. Gratefully it is a direct socket connection. We never had any trouble with it. It works very well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-05 21:25:27
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| [2013-06-19 20:19:50] |
| WarriorTrader - Posts: 245 |
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Hello, Any word on the OEC FIX connection? I noticed that the OCE data (bid/ask cummulative delta) has been much more stable over the past few weeks. I guess OEC made some changes on their end? Thx, WT Date Time Of Last Edit: 2013-06-19 20:23:31
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