Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 04:50:14 +0000



Horizontal line alert

View Count: 272

[2023-09-25 11:26:34]
Pedro7 - Posts: 22
Hi,

To have an alert i simply put a horizontal line to which i attached an alert. When the price crosses i have an alert.

However if the particular chart with the horizontal line is not visible, because a chart with a different symbole is displayed, the alert is not triggered. When the chart is brought up and the line has been crossed the alert is triggered.

Any way to avoid this ?

Thanks
Peter
Date Time Of Last Edit: 2023-09-25 11:28:20
[2023-09-25 17:51:12]
John - SC Support - Posts: 36309
As long as the chart still has the drawing and the alert, then the alert will occur, even if the Chart is not the active chart at that time. This is also true even if the chart is not part of the Active Chartbook, or if the chart is hidden.

Therefore, we are wondering if you are not looking at the chart, or if you have actually changed the symbol for the chart. If you change the symbol for the chart, then that drawing is no longer valid until the symbol changes back.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-09-25 18:18:26]
Pedro7 - Posts: 22
Hi,

I changed the symbol of the chart.

Basically i'm looking for a way to simply create an alarm with a horizontal line which is triggered even if the chart displays another symbol.

Is that possible ?

Thanks
Date Time Of Last Edit: 2023-09-25 18:19:33
[2023-09-25 19:24:59]
John - SC Support - Posts: 36309
You would have to do it using a Symbol Alert. Refer to the following:
Alerts Manager: Symbol Alerts
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account