Support Board
Date/Time: Wed, 27 Nov 2024 04:54:14 +0000
Apex Eval Account with SierraChart
View Count: 450
| [2023-09-22 17:49:46] |
| pennydoll9 - Posts: 20 |
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I have an Apex Eval Account and I have the Service Package 11, Is this enough to connect Apex with Sierra Charts?
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| [2023-09-22 17:53:31] |
| John - SC Support - Posts: 36309 |
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Yes, this is all you need. Just keep in mind that it means that you will be getting the data from Rithmic. The data from Rithmic has a lack of historical data, and we recommend using our Denali Exchange Data Feed instead, but it is not a requirement. To connect to your APEX/Rithmic account, follow the instructions at the following link: Rithmic Trading Platform Service For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-28 19:04:30] |
| User191165 - Posts: 28 |
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Hi John, I am unable to connect to Apex. I haven't had an issue connecting before. In the Data/Trade Service settings I have entered the following... Current Selected Service - Rithmic Direct - DTC (trading) Server - Apex-Chicago Area-Non-Aggregated Trading Username - (Entered Correct as provided) Trading Password - (Entered Correct as provided) Am receiving Connection error message - Logon error received from server: Permission denied? Help would be appreciated. Kindest regards |
| [2023-09-28 19:56:38] |
| John - SC Support - Posts: 36309 |
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Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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