Support Board
Date/Time: Wed, 27 Nov 2024 08:34:06 +0000
Trading not supported
View Count: 465
| [2023-09-13 11:55:29] |
| User711418 - Posts: 2 |
|
Hi, I am new to SC and think I have missed something. I have set up thru Service Pack 11 using CQG thru AMP. My account is live and I can see my account through the account activity log. However, I can't seem to get my trading account associated with any CME symbol. Here is the Message Log which I am hoping will help you identify what I have done wrong. Thanks for your help Neil Created the DTC Protocol server. | 2023-09-13 10:55:38.238 DTC Protocol Server listening on port 11099. | 2023-09-13 10:55:38.239 Reading Internal Order ID file. | 2023-09-13 10:55:38.240 Reading Trade Orders file. | 2023-09-13 10:55:38.345 Reading Trade Positions file. | 2023-09-13 10:55:38.345 Reading Trade Account Data files. | 2023-09-13 10:55:38.345 Software version: 2543 64-bit | 2023-09-13 10:55:38.350 Primary Thread ID: 11736 | 2023-09-13 10:55:38.350 Usage end date: 2024-03-31 | 2023-09-13 10:55:38.350 Enabled for: Advanced Features 2. | 2023-09-13 10:55:38.350 Enabled for: Sierra Chart Historical Data Service. | 2023-09-13 10:55:38.350 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-09-13 10:55:38.350 Enabled for: Delayed Denali Exchange Data Feed. | 2023-09-13 10:55:38.350 Enabled for exchange2: fairx_exchange.data | 2023-09-13 10:55:38.350 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-09-13 10:55:38.350 Current selected Data/Trading service: CQG WebAPI | 2023-09-13 10:55:38.350 Custom symbol settings values: enabled | 2023-09-13 10:55:38.350 Chart Update Interval: 500 | 2023-09-13 10:55:38.350 Intraday Data Storage Time Unit: 1 | 2023-09-13 10:55:38.350 Time Zone: +00:00:00 (UTC+00) | 2023-09-13 10:55:38.350 2023-09-13 10:55:38 Local computer time in UTC | 2023-09-13 10:55:38.350 2023-09-13 10:55:38 Local computer time in SC Time Zone | 2023-09-13 10:55:38.350 2023-09-13 10:55:37 Server time in UTC | 2023-09-13 10:55:38.350 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-09-13 10:55:38.350 Program path: D:\Sierra Chart\ | 2023-09-13 10:55:38.350 Data Files path: D:\Sierra Chart\Data\ | 2023-09-13 10:55:38.350 OS Version Number: 10.0 | 2023-09-13 10:55:38.350 Locale Setting: C | 2023-09-13 10:55:38.350 DLLs: UserContributedStudies_64.dll | 2023-09-13 10:55:38.350 Allowed protected custom studies: | 2023-09-13 10:55:38.350 Crash reporter started: true | 2023-09-13 10:55:38.350 Created the DTC Protocol historical data server. | 2023-09-13 10:55:38.372 HD Server Manager | Listening on port 11098. | 2023-09-13 10:55:38.374 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2023-09-13 10:55:38.374 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-09-13 10:55:38.459 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-09-13 10:55:38.506 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-09-13 10:55:38.506 Received 5 login tokens. | 2023-09-13 10:55:38.537 Symbol settings MD5 received. Request ID: 1. | 2023-09-13 10:55:39.679 Symbol settings are up-to-date for cqg. | 2023-09-13 10:55:39.679 Requested user files to download. | 2023-09-13 10:55:40.870 CQG WebAPI | Connecting to server api.cqg.com | 2023-09-13 10:55:42.875 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2023-09-13 10:55:42.875 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2023-09-13 10:55:42.994 CQG WebSocket socket (1) | New receive buffer size: 0 | 2023-09-13 10:55:42.994 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.175. | 2023-09-13 10:55:42.994 CQG WebSocket | Opening WebSocket. | 2023-09-13 10:55:43.011 CQG WebSocket | Sending WebSocket handshake. | 2023-09-13 10:55:43.011 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2023-09-13 10:55:43.059 CQG WebSocket | Server header | Connection: Upgrade | 2023-09-13 10:55:43.059 CQG WebSocket | Server header | Sec-WebSocket-Accept: IN/yX29k2u6+wGJmMpwUhPXxEw4= | 2023-09-13 10:55:43.059 CQG WebSocket | Server header | Server: WebSocket++/0.8.2 | 2023-09-13 10:55:43.059 CQG WebSocket | Server header | Upgrade: websocket | 2023-09-13 10:55:43.059 CQG WebSocket | Server header | | 2023-09-13 10:55:43.059 CQG WebSocket | Web socket state is now open. | 2023-09-13 10:55:43.059 CQG WebAPI | WebSocket connected. | 2023-09-13 10:55:43.059 CQG WebAPI | Sending market data logon message. | 2023-09-13 10:55:43.059 CQG WebAPI | Base Time: 2023-08-26T15:19:07. 2023-08-26 15:19:07 | 2023-09-13 10:55:43.282 CQG WebAPI | Logon successful. Session Token = cFY9agTO/YhmHJRcTy5aomVrMPMwQCdzuLg0qpfcevsp8iUlasmK7MMHrrwfhy+1E3mxLCgC5Tx | 2023-09-13 10:55:43.282 CQG WebAPI | Connected to server complete. | 2023-09-13 10:55:43.283 Triggering next historical data download in queue. | 2023-09-13 10:55:43.301 Updated verified funded futures trading account ending date to: 2023-10-13 10:55:43 | Number times prior message previously added: 3 | 2023-09-13 10:55:43.304 CQG WebAPI | Sending Trade Accounts request message. | 2023-09-13 10:55:43.305 No download requests in the queue to start downloads for. | 2023-09-13 10:55:43.307 CQG WebAPI | Brokerage name: AMP. Account Name: 167895 | Number times prior message previously added: 3 | 2023-09-13 10:55:43.368 Updated verified funded futures trading account ending date to: 2023-10-13 10:55:43 | 2023-09-13 10:55:43.368 CQG WebAPI | Sending collateral subscribe request. | 2023-09-13 10:55:43.368 CQG WebAPI | Sending positions subscribe request. RequestID: 34385 | 2023-09-13 10:55:43.562 CQG WebAPI | Sending orders subscribe request. RequestID: 34386 | 2023-09-13 10:55:43.562 Files to Open on Startup | Opening file: ExampleChartbook.cht | 2023-09-13 10:55:46.105 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 10:55:46.132 MESZ23-CME 1 Min #14 | Reloading chart. | 2023-09-13 10:55:46.134 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 10:55:46.136 Using symbol data fast lookup vector | Number times prior message previously added: 2 | 2023-09-13 10:55:46.629 CQG WebAPI | Starting real-time market data updates for: MESZ23-CME. ID: 1 | 2023-09-13 10:55:46.630 CQG WebAPI | Sending symbol resolution request for MESZ23-CME. ID: 34387 | 2023-09-13 10:55:46.630 CQG WebAPI | Requesting security definition data for: MESZ23-CME. ID: 1 | 2023-09-13 10:55:46.630 CQG WebAPI | Using primary service for historical data for MESZ23-CME | 2023-09-13 10:55:46.630 Starting DelayedDownloadMonitoringTimer | 2023-09-13 10:55:46.630 Starting HDTimeoutTimer | 2023-09-13 10:55:46.630 Added historical Intraday data request for MESZ23-CME to the queue. | 2023-09-13 10:55:46.630 Intraday data recording state for symbol MESZ23-CME is set to download 'Pending'. | 2023-09-13 10:55:46.630 Triggering next historical data download in queue. | 2023-09-13 10:55:46.630 Delaying start of download for MESZ23-CME. | 2023-09-13 10:55:46.647 CQG WebAPI | Received message: Requested symbol was not found. | 2023-09-13 10:55:46.731 Symbol Error - MESZ23-CME is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2023-09-13 10:55:46.731 HD Request # 1 | Downloading Intraday chart data for MESZ23-CME to the file MESZ23-CME.scid. Service: cqg | 2023-09-13 10:55:47.626 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 10:55:47.626 HD Request # 1 | Download start date-time: 2023-09-13 09:53:14.000000. File last date-time: 2023-09-13 09:53:14.000000 | 2023-09-13 10:55:47.628 HD Request # 1 | Error downloading historical Intraday data for MESZ23-CME. The symbol is unknown to the server. | 2023-09-13 10:55:47.628 HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for MESZ23-CME | 2023-09-13 10:55:47.628 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 10:55:47.629 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2023-09-13 09:53:14.000000 | 2023-09-13 10:55:47.630 HD Request # 1 | Completion time: 0s. | 2023-09-13 10:55:47.631 HD Request # 1 | Intraday data download complete for MESZ23-CME. Unique request ID: 1 | 2023-09-13 10:55:47.631 Removing historical data download ID 1. | 2023-09-13 10:55:47.631 Real-time Intraday chart data file updates started for MESZ23-CME | 2023-09-13 10:55:47.631 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 10:55:47.632 Opened cached Intraday file: D:\Sierra Chart\Data\MESZ23-CME.scid. Thread ID: 11736 | 2023-09-13 10:55:47.633 Intraday chart data file opened for MESZ23-CME | 2023-09-13 10:55:47.633 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2023-09-13 10:55:47.633 Triggering next historical data download in queue. | 2023-09-13 10:55:47.633 No download requests in the queue to start downloads for. | 2023-09-13 10:55:47.633 ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. | 2023-09-13 10:56:03.372 ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2023-10-12"}. Success=true | 2023-09-13 10:56:03.645 CQG WebAPI | Sending Web API Logoff message. | 2023-09-13 10:56:28.755 CQG WebSocket socket (1) | CloseSocket call. | 2023-09-13 10:56:28.755 CQG WebSocket | WebSocket closed. | 2023-09-13 10:56:28.755 CQG WebAPI | WebSocket closed. | 2023-09-13 10:56:28.755 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2023-09-13 10:56:28.755 CQG WebAPI | Disconnected. | 2023-09-13 10:56:28.755 CQG WebSocket socket (0) | CloseSocket call. | 2023-09-13 10:56:28.755 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | Number times prior message previously added: 2 | 2023-09-13 10:56:28.767 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2023-09-13 10:56:28.767 CQG WebSocket socket (1) | Socket gracefully closed by remote side. | 2023-09-13 10:56:28.781 CQG WebSocket socket (1) | Closed. | 2023-09-13 10:56:28.781 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 2. | 2023-09-13 10:56:28.968 Current selected Data/Trading service: SC Data - All Services | 2023-09-13 10:56:28.968 Symbol settings MD5 received. Request ID: 2. | 2023-09-13 10:56:30.426 Requested symbol settings for service code scdataallservices. Request ID: 3. | 2023-09-13 10:56:30.426 Symbol settings received. Request ID: 3. | 2023-09-13 10:56:32.262 SC Data - All Services | Disconnected. | 2023-09-13 10:56:34.432 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | Number times prior message previously added: 1 | 2023-09-13 10:56:34.433 SC Data - All Services | Connected to server complete. | 2023-09-13 10:56:36.432 Triggering next historical data download in queue. | 2023-09-13 10:56:36.436 No download requests in the queue to start downloads for. | Number times prior message previously added: 3 | 2023-09-13 10:56:36.437 Mapping MESZ23-CME to MESZ23. Service code: cme | Number times prior message previously added: 3 | 2023-09-13 10:56:36.839 Using symbol data fast lookup vector | 2023-09-13 10:56:36.839 Delayed Data Feed | Starting real-time market data updates for: MESZ23-CME (MESZ23). ID: 1 Service code: cme | 2023-09-13 10:56:36.840 Delayed Data Feed | Connecting to the server ds23-2.sierracharts.com. Port 10043 | 2023-09-13 10:56:36.844 Delayed Data Feed | Requesting security definition data for: MESZ23-CME (MESZ23). ID: 1 | 2023-09-13 10:56:36.849 Starting DelayedDownloadMonitoringTimer | 2023-09-13 10:56:36.850 Starting HDTimeoutTimer | 2023-09-13 10:56:36.850 Added historical Intraday data request for MESZ23-CME to the queue. | 2023-09-13 10:56:36.850 Intraday data recording state for symbol MESZ23-CME is set to download 'Pending'. | 2023-09-13 10:56:36.850 Triggering next historical data download in queue. | 2023-09-13 10:56:36.851 DTC Client socket (1) | Creating socket. | 2023-09-13 10:56:36.873 DTC Client socket (1) | New receive buffer size: 0 | 2023-09-13 10:56:36.873 DTC Client socket (1) | Connecting to IP: 142.215.17.187. | 2023-09-13 10:56:36.873 Delaying start of download for MESZ23-CME. | 2023-09-13 10:56:36.874 Delayed Data Feed | Network connection to server complete. | 2023-09-13 10:56:36.983 Delayed Data Feed | Starting socket receive thread. | 2023-09-13 10:56:36.983 Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-09-13 10:56:36.983 Delayed Data Feed | Setting DTC encoding to Binary VLS | 2023-09-13 10:56:37.116 Delayed Data Feed | Sending logon request message. | 2023-09-13 10:56:37.116 Delayed Data Feed | Received logon response. | 2023-09-13 10:56:37.835 Delayed Data Feed | Server Name: SC Realtime Server. | 2023-09-13 10:56:37.835 Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-09-13 10:56:37.835 Delayed Data Feed | Successfully connected. | 2023-09-13 10:56:37.835 Delayed Data Feed | Trading is not supported. | 2023-09-13 10:56:37.835 Delayed Data Feed | Restarting real-time data updates for symbol: MESZ23-CME -> MESZ23 | 2023-09-13 10:56:37.836 Delayed Data Feed | Received security definition for symbol MESZ23-CME | 2023-09-13 10:56:38.035 HD Request # 2 | Downloading Intraday chart data for MESZ23-CME to the file MESZ23-CME.scid. Service: cme | 2023-09-13 10:56:43.830 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 10:56:43.831 HD Request # 2 | Download start date-time: 2023-09-13 09:53:14.000000. File last date-time: 2023-09-13 09:53:14.000000 | 2023-09-13 10:56:43.833 HD Request # 2 | Using server: ds26.sierracharts.com port 10150 | 2023-09-13 10:56:43.833 Socket (2) | Creating socket. | 2023-09-13 10:56:43.834 Socket (2) | New receive buffer size: 0 | 2023-09-13 10:56:43.835 Socket (2) | Connecting to IP: 142.215.17.188. | 2023-09-13 10:56:43.835 HD Request # 2 | Setting DTC encoding to Binary VLS | 2023-09-13 10:56:44.059 HD Request # 2 | Sending historical data logon request message. | 2023-09-13 10:56:44.059 HD Request # 2 | Requesting Intraday data. Start date-time: 2023-09-13 09:53:14. Record interval: 1. Symbol: MESZ23 | 2023-09-13 10:56:44.680 HD Request # 2 | Decompressing data. | 2023-09-13 10:56:44.788 HD Request # 2 | Receiving Intraday data for MESZ23-CME starting at 2023-09-13 09:53:14.196000 | 2023-09-13 10:56:44.902 Socket (2) | CloseSocket call. | 2023-09-13 10:56:44.906 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-09-13 10:56:44.906 Historical data download thread signaled to stop. | 2023-09-13 10:56:44.906 HD Request # 2 | Timestamp of first Intraday data file record written: 2023-09-13 09:53:14.196000. | 2023-09-13 10:56:44.906 HD Request # 2 | Received 970 Intraday data records from 2023-09-13 09:53:14.196000 to 2023-09-13 10:46:43.940000 (53.5 minutes. Delay: 10.0 minutes) and wrote 970 records for MESZ23-CME | 2023-09-13 10:56:44.907 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 10:56:44.931 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2023-09-13 10:46:43.940000 | 2023-09-13 10:56:44.932 HD Request # 2 | Completion time: 1s. | 2023-09-13 10:56:44.933 HD Request # 2 | Intraday data download complete for MESZ23-CME. Unique request ID: 2 | 2023-09-13 10:56:44.933 Removing historical data download ID 2. | 2023-09-13 10:56:44.933 Real-time Intraday chart data file updates started for MESZ23-CME | 2023-09-13 10:56:44.933 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 10:56:44.934 Opened cached Intraday file: D:\Sierra Chart\Data\MESZ23-CME.scid. Thread ID: 11736 | 2023-09-13 10:56:44.935 Intraday chart data file opened for MESZ23-CME | 2023-09-13 10:56:44.935 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2023-09-13 10:56:44.935 Triggering next historical data download in queue. | 2023-09-13 10:56:44.935 No download requests in the queue to start downloads for. | 2023-09-13 10:56:44.935 Socket (2) | Socket gracefully closed by remote side. | 2023-09-13 10:56:45.016 Socket (2) | Closed. | 2023-09-13 10:56:45.016 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 10:58:39.781 MESZ23-CME 1 Min #1 | Reloading chart. | 2023-09-13 10:58:39.782 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 10:58:39.783 MESZ23-CME #2 | Reloading chart. | Number times prior message previously added: 3 | 2023-09-13 10:58:48.479 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 10:58:48.479 MESZ23-CME #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-09-13 10:58:48.480 Requesting market depth updates for: MESZ23-CME if supported. NumLevels=100 | 2023-09-13 10:58:51.455 Delayed Data Feed | Clearing market depth for MESZ23-CME | 2023-09-13 10:58:51.630 MESZ23-CME[M] #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-09-13 11:00:20.212 Sierra Chart account data changed. Requesting updated account information. | 2023-09-13 11:04:37.386 Delayed Data Feed | Waiting for socket receive thread to end | 2023-09-13 11:04:37.856 DTC Client socket (1) | CloseSocket call. | 2023-09-13 11:04:37.856 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-09-13 11:04:37.856 Delayed Data Feed | Disconnected from the server. | 2023-09-13 11:04:37.856 SC Data - All Services | Disconnected. | 2023-09-13 11:04:37.856 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2023-09-13 11:04:37.856 Successfully processed Sierra Chart account data. | 2023-09-13 11:04:37.856 Requested user files to download. | 2023-09-13 11:04:37.856 DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-09-13 11:04:38.129 DTC Client socket (1) | Closed. | 2023-09-13 11:04:38.129 SC Data - All Services | Connected to server complete. | 2023-09-13 11:04:39.851 Triggering next historical data download in queue. | 2023-09-13 11:04:39.851 No download requests in the queue to start downloads for. | Number times prior message previously added: 3 | 2023-09-13 11:04:39.852 Mapping MESZ23-CME to MESZ23. Service code: cme | Number times prior message previously added: 3 | 2023-09-13 11:04:39.929 Using symbol data fast lookup vector | 2023-09-13 11:04:39.929 Denali Data Feed | Starting real-time market data updates for: MESZ23-CME (MESZ23). ID: 1 Service code: cme | 2023-09-13 11:04:39.929 Denali Data Feed | Connecting to the server ds31-2.sierracharts.com. Port 443 | 2023-09-13 11:04:39.930 Denali Data Feed | Requesting security definition data for: MESZ23-CME (MESZ23). ID: 1 | 2023-09-13 11:04:39.930 Added historical Intraday data request for MESZ23-CME to the queue. | 2023-09-13 11:04:39.931 Intraday data recording state for symbol MESZ23-CME is set to download 'Pending'. | 2023-09-13 11:04:39.931 Triggering next historical data download in queue. | 2023-09-13 11:04:39.931 Delaying start of download for MESZ23-CME. | 2023-09-13 11:04:39.937 DTC Client socket (1) | Creating socket. | 2023-09-13 11:04:39.955 DTC Client socket (1) | New receive buffer size: 0 | 2023-09-13 11:04:39.955 DTC Client socket (1) | Connecting to IP: 142.215.18.108. | 2023-09-13 11:04:39.955 Denali Data Feed | Network connection to server complete. | 2023-09-13 11:04:40.064 Denali Data Feed | Starting socket receive thread. | 2023-09-13 11:04:40.064 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-09-13 11:04:40.064 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-09-13 11:04:40.181 Denali Data Feed | Sending logon request message. | 2023-09-13 11:04:40.181 Denali Data Feed | Received logon response. | 2023-09-13 11:04:41.058 Denali Data Feed | Server Name: SC Realtime Server. | 2023-09-13 11:04:41.058 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-09-13 11:04:41.058 Denali Data Feed | Successfully connected. | 2023-09-13 11:04:41.058 Denali Data Feed | Trading is not supported. | 2023-09-13 11:04:41.058 Denali Data Feed | Restarting real-time data updates for symbol: MESZ23-CME -> MESZ23 | 2023-09-13 11:04:41.058 Denali Data Feed | Received security definition for symbol MESZ23-CME | 2023-09-13 11:04:41.246 Requesting market depth updates for: MESZ23-CME if supported. NumLevels=100 | 2023-09-13 11:04:44.850 Denali Data Feed | Clearing market depth for MESZ23-CME | 2023-09-13 11:04:45.037 HD Request # 3 | Downloading Intraday chart data for MESZ23-CME to the file MESZ23-CME.scid. Service: cme | 2023-09-13 11:04:46.001 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 11:04:46.002 HD Request # 3 | Download start date-time: 2023-09-13 10:54:26.000000. File last date-time: 2023-09-13 10:54:26.000000 | 2023-09-13 11:04:46.003 HD Request # 3 | Using server: ds28.sierracharts.com port 10149 | 2023-09-13 11:04:46.003 Socket (2) | Creating socket. | 2023-09-13 11:04:46.004 Socket (2) | New receive buffer size: 0 | 2023-09-13 11:04:46.004 Socket (2) | Connecting to IP: 142.215.18.147. | 2023-09-13 11:04:46.004 HD Request # 3 | Setting DTC encoding to Binary VLS | 2023-09-13 11:04:46.225 HD Request # 3 | Sending historical data logon request message. | 2023-09-13 11:04:46.225 HD Request # 3 | Requesting Intraday data. Start date-time: 2023-09-13 10:54:26. Record interval: 1. Symbol: MESZ23 | 2023-09-13 11:04:46.871 HD Request # 3 | Decompressing data. | 2023-09-13 11:04:46.979 HD Request # 3 | Receiving Intraday data for MESZ23-CME starting at 2023-09-13 10:54:26.944000 | 2023-09-13 11:04:47.089 Socket (2) | CloseSocket call. | 2023-09-13 11:04:47.090 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-09-13 11:04:47.090 Historical data download thread signaled to stop. | 2023-09-13 11:04:47.091 HD Request # 3 | Timestamp of first Intraday data file record written: 2023-09-13 10:54:26.944000. | 2023-09-13 11:04:47.091 HD Request # 3 | Received 186 Intraday data records from 2023-09-13 10:54:26.944000 to 2023-09-13 11:04:43.189000 (10.3 minutes. Delay: 3.9 seconds) and wrote 186 records for MESZ23-CME | 2023-09-13 11:04:47.091 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 11:04:47.112 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2023-09-13 11:04:43.189000 | 2023-09-13 11:04:47.113 HD Request # 3 | Completion time: 1s. | 2023-09-13 11:04:47.114 HD Request # 3 | Intraday data download complete for MESZ23-CME. Unique request ID: 3 | 2023-09-13 11:04:47.114 Removing historical data download ID 3. | 2023-09-13 11:04:47.114 Real-time Intraday chart data file updates started for MESZ23-CME | 2023-09-13 11:04:47.114 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 11:04:47.115 Opened cached Intraday file: D:\Sierra Chart\Data\MESZ23-CME.scid. Thread ID: 11736 | 2023-09-13 11:04:47.116 Intraday chart data file opened for MESZ23-CME | 2023-09-13 11:04:47.116 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2023-09-13 11:04:47.116 Triggering next historical data download in queue. | 2023-09-13 11:04:47.116 No download requests in the queue to start downloads for. | 2023-09-13 11:04:47.116 Socket (2) | Socket gracefully closed by remote side. | 2023-09-13 11:04:47.198 Socket (2) | Closed. | 2023-09-13 11:04:47.198 Unsubscribed from market depth data for MESZ23-CME | 2023-09-13 11:05:14.842 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 11:06:27.920 MESZ23-CME #2 | Reloading chart. | 2023-09-13 11:06:27.920 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 11:06:27.920 MESZ23-CME #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-09-13 11:06:27.921 Requesting market depth updates for: MESZ23-CME if supported. NumLevels=100 | 2023-09-13 11:06:29.885 Denali Data Feed | Clearing market depth for MESZ23-CME | 2023-09-13 11:06:30.112 MESZ23-CME[M] #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-09-13 11:06:43.962 Unsubscribed from market depth data for MESZ23-CME | 2023-09-13 11:06:54.884 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 11:09:14.230 MESZ23-CME #1 | Reloading chart. | 2023-09-13 11:09:14.231 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 11:09:14.231 MESZ23-CME #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-09-13 11:09:14.232 Requesting market depth updates for: MESZ23-CME if supported. NumLevels=100 | 2023-09-13 11:09:14.925 Denali Data Feed | Clearing market depth for MESZ23-CME | 2023-09-13 11:09:15.184 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 11:09:15.994 MESZ23-CME 1 Min #2 | Reloading chart. | 2023-09-13 11:09:15.996 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 11:09:15.997 Creating desktop shortcut | Number times prior message previously added: 2 | 2023-09-13 11:11:41.804 Reloading charts due to time zone change. | 2023-09-13 12:12:00.497 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 12:12:00.709 MESZ23-CME[M] 1 Min #2 | Reloading chart. | 2023-09-13 12:12:00.715 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 12:12:00.722 MESZ23-CME[M] #1 | Reloading chart. | Number times prior message previously added: 2 | 2023-09-13 12:12:00.735 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 12:12:00.736 MESZ23-CME[M] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-09-13 12:12:00.739 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 12:12:00.832 Denali Data Feed | Connecting to the data feed for symbols query. | 2023-09-13 12:12:32.505 Denali Data Feed | Connecting to the server ds31-2.sierracharts.com. Port 10045 | 2023-09-13 12:12:32.506 DTC Client socket (2) | Creating socket. | 2023-09-13 12:12:32.506 DTC Client socket (2) | New receive buffer size: 0 | 2023-09-13 12:12:32.506 DTC Client socket (2) | Connecting to IP: 142.215.18.108. | 2023-09-13 12:12:32.506 Denali Data Feed | Network connection to server complete. | 2023-09-13 12:12:32.616 Denali Data Feed | Starting socket receive thread. | 2023-09-13 12:12:32.616 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-09-13 12:12:32.616 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-09-13 12:12:32.732 Denali Data Feed | Sending logon request message. | 2023-09-13 12:12:32.732 Denali Data Feed | Received logon response. | 2023-09-13 12:12:33.471 Denali Data Feed | Server Name: SC Realtime Server. | 2023-09-13 12:12:33.471 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-09-13 12:12:33.471 Denali Data Feed | Successfully connected. | 2023-09-13 12:12:33.471 Denali Data Feed | Trading is not supported. | 2023-09-13 12:12:33.471 Denali Data Feed | Sent symbols for underlying request to server. Underlying: MES | 2023-09-13 12:12:33.471 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 12:12:36.800 MESZ23-CME #3 | Reloading chart. | 2023-09-13 12:12:36.801 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 12:12:36.801 MESZ23-CME #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-09-13 12:12:36.802 Denali Data Feed | Received symbols for underlying request from server. Underlying: MES. Count: 2048 | 2023-09-13 12:12:38.836 MESZ23-CME[M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2023-08-14 21:16:00 | 2023-09-13 12:15:22.221 MESZ23-CME[M] #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-09-13 12:15:31.213 MESZ23-CME[M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-09-13 12:15:31.236 DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-09-13 12:41:25.977 * DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-09-13 12:41:25.977 DTC Client socket (2) | CloseSocket call. | 2023-09-13 12:41:25.977 DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-09-13 12:41:25.977 Denali Data Feed | Waiting for socket receive thread to end | 2023-09-13 12:41:25.978 DTC Client socket (2) | Closed. | 2023-09-13 12:41:25.978 DTC Client socket (0) | CloseSocket call. | 2023-09-13 12:41:25.979 Denali Data Feed | Disconnected from the server. | 2023-09-13 12:41:25.979 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-09-13 12:41:25.979 DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-09-13 12:41:26.570 * DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-09-13 12:41:26.571 DTC Client socket (1) | CloseSocket call. | 2023-09-13 12:41:26.571 DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-09-13 12:41:26.571 DTC Client socket (1) | Closed. | 2023-09-13 12:41:26.571 Denali Data Feed | Waiting for socket receive thread to end | 2023-09-13 12:41:26.572 DTC Client socket (0) | CloseSocket call. | 2023-09-13 12:41:26.572 Denali Data Feed | Disconnected from the server. | 2023-09-13 12:41:26.572 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-09-13 12:41:26.572 Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 10045 | 2023-09-13 12:41:27.976 DTC Client socket (1) | Creating socket. | 2023-09-13 12:41:27.977 DTC Client socket (1) | New receive buffer size: 0 | 2023-09-13 12:41:27.977 DTC Client socket (1) | Connecting to IP: 142.215.18.147. | 2023-09-13 12:41:27.977 Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 | 2023-09-13 12:41:28.570 DTC Client socket (2) | Creating socket. | 2023-09-13 12:41:28.571 DTC Client socket (2) | New receive buffer size: 0 | 2023-09-13 12:41:28.571 DTC Client socket (2) | Connecting to IP: 142.215.18.147. | 2023-09-13 12:41:28.571 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-09-13 12:41:49.062 * DTC Client socket (1) | CloseSocket call. | 2023-09-13 12:41:49.062 Denali Data Feed | Failed connections: 1 | 2023-09-13 12:41:49.062 DTC Client socket (0) | CloseSocket call. | 2023-09-13 12:41:49.062 Denali Data Feed | Disconnected from the server. | 2023-09-13 12:41:49.062 DTC Client socket (1) | Closed. | 2023-09-13 12:41:49.062 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-09-13 12:41:49.062 DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-09-13 12:41:49.637 * DTC Client socket (2) | CloseSocket call. | 2023-09-13 12:41:49.638 DTC Client socket (2) | Closed. | 2023-09-13 12:41:49.638 Denali Data Feed | Failed connections: 1 | 2023-09-13 12:41:49.638 DTC Client socket (0) | CloseSocket call. | 2023-09-13 12:41:49.638 Denali Data Feed | Disconnected from the server. | 2023-09-13 12:41:49.638 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-09-13 12:41:49.638 Denali Data Feed | Connecting to the server ds23.sierracharts.com. Port 10045 | 2023-09-13 12:41:51.056 DTC Client socket (1) | Creating socket. | 2023-09-13 12:41:51.057 DTC Client socket (1) | New receive buffer size: 0 | 2023-09-13 12:41:51.057 DTC Client socket (1) | Connecting to IP: 142.215.17.190. | 2023-09-13 12:41:51.057 Denali Data Feed | Connecting to the server ds23.sierracharts.com. Port 443 | 2023-09-13 12:41:51.634 DTC Client socket (2) | Creating socket. | 2023-09-13 12:41:51.636 DTC Client socket (2) | New receive buffer size: 0 | 2023-09-13 12:41:51.636 DTC Client socket (2) | Connecting to IP: 142.215.17.190. | 2023-09-13 12:41:51.636 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-09-13 12:42:12.111 * DTC Client socket (1) | CloseSocket call. | 2023-09-13 12:42:12.111 DTC Client socket (1) | Closed. | 2023-09-13 12:42:12.111 Denali Data Feed | Failed connections: 2 | 2023-09-13 12:42:12.111 DTC Client socket (0) | CloseSocket call. | 2023-09-13 12:42:12.111 Denali Data Feed | Disconnected from the server. | 2023-09-13 12:42:12.111 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-09-13 12:42:12.111 DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-09-13 12:42:12.689 * DTC Client socket (2) | CloseSocket call. | 2023-09-13 12:42:12.689 Denali Data Feed | Failed connections: 2 | 2023-09-13 12:42:12.689 DTC Client socket (0) | CloseSocket call. | 2023-09-13 12:42:12.689 Denali Data Feed | Disconnected from the server. | 2023-09-13 12:42:12.689 DTC Client socket (2) | Closed. | 2023-09-13 12:42:12.689 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-09-13 12:42:12.689 Denali Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 10045 | 2023-09-13 12:42:14.126 DTC Client socket (1) | Creating socket. | 2023-09-13 12:42:14.155 DTC Client socket (1) | New receive buffer size: 0 | 2023-09-13 12:42:14.155 DTC Client socket (1) | Connecting to IP: 142.215.17.189. | 2023-09-13 12:42:14.155 Denali Data Feed | Network connection to server complete. | 2023-09-13 12:42:14.268 Denali Data Feed | Starting socket receive thread. | 2023-09-13 12:42:14.268 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-09-13 12:42:14.268 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-09-13 12:42:14.379 Denali Data Feed | Sending logon request message. | 2023-09-13 12:42:14.379 Denali Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 10048 | 2023-09-13 12:42:14.688 DTC Client socket (2) | Creating socket. | 2023-09-13 12:42:14.690 DTC Client socket (2) | New receive buffer size: 0 | 2023-09-13 12:42:14.690 DTC Client socket (2) | Connecting to IP: 142.215.17.189. | 2023-09-13 12:42:14.690 Denali Data Feed | Network connection to server complete. | 2023-09-13 12:42:14.801 Denali Data Feed | Starting socket receive thread. | 2023-09-13 12:42:14.801 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-09-13 12:42:14.801 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-09-13 12:42:14.926 Denali Data Feed | Sending logon request message. | 2023-09-13 12:42:14.926 Denali Data Feed | Received logon response. | 2023-09-13 12:42:15.129 Denali Data Feed | Server Name: SC Realtime Server. | 2023-09-13 12:42:15.129 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-09-13 12:42:15.129 Denali Data Feed | Successfully connected. | 2023-09-13 12:42:15.130 Denali Data Feed | Trading is not supported. | 2023-09-13 12:42:15.130 Denali Data Feed | Received logon response. | 2023-09-13 12:42:15.833 Denali Data Feed | Server Name: SC Realtime Server. | 2023-09-13 12:42:15.833 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-09-13 12:42:15.833 Denali Data Feed | Successfully connected. | 2023-09-13 12:42:15.833 Denali Data Feed | Trading is not supported. | 2023-09-13 12:42:15.833 Added historical Intraday data request for MESZ23-CME to the queue. | 2023-09-13 12:42:15.844 Intraday data recording state for symbol MESZ23-CME is set to download 'Pending'. | 2023-09-13 12:42:15.844 Triggering next historical data download in queue. | 2023-09-13 12:42:15.845 Denali Data Feed | Restarting real-time data updates for symbol: MESZ23-CME -> MESZ23. Market Depth data restarted. | 2023-09-13 12:42:15.845 HD Request # 4 | Downloading Intraday chart data for MESZ23-CME to the file MESZ23-CME.scid. Service: cme | 2023-09-13 12:42:15.845 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 12:42:15.846 HD Request # 4 | Download start date-time: 2023-09-13 12:41:00.000000. File last date-time: 2023-09-13 12:41:00.000000 | 2023-09-13 12:42:15.848 HD Request # 4 | Using server: ds23.sierracharts.com port 10150 | 2023-09-13 12:42:15.848 Socket (3) | Creating socket. | 2023-09-13 12:42:15.849 Socket (3) | New receive buffer size: 0 | 2023-09-13 12:42:15.849 Socket (3) | Connecting to IP: 142.215.17.190. | 2023-09-13 12:42:15.849 Denali Data Feed | Clearing market depth for MESZ23-CME | 2023-09-13 12:42:16.053 Denali Data Feed | Received security definition for symbol MESZ23-CME | 2023-09-13 12:42:16.053 HD Request # 4 | Setting DTC encoding to Binary VLS | 2023-09-13 12:42:16.074 HD Request # 4 | Sending historical data logon request message. | 2023-09-13 12:42:16.074 HD Request # 4 | Requesting Intraday data. Start date-time: 2023-09-13 12:41:00. Record interval: 1. Symbol: MESZ23 | 2023-09-13 12:42:16.701 HD Request # 4 | Decompressing data. | 2023-09-13 12:42:16.810 HD Request # 4 | Receiving Intraday data for MESZ23-CME starting at 2023-09-13 12:41:00.521000 | 2023-09-13 12:42:16.919 Socket (3) | CloseSocket call. | 2023-09-13 12:42:16.920 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-09-13 12:42:16.920 Historical data download thread signaled to stop. | 2023-09-13 12:42:16.920 HD Request # 4 | Timestamp of first Intraday data file record written: 2023-09-13 12:41:00.521000. | 2023-09-13 12:42:16.921 HD Request # 4 | Received 27 Intraday data records from 2023-09-13 12:41:00.521000 to 2023-09-13 12:42:16.041000 (75.5 seconds. Delay: 0.9 seconds) and wrote 27 records for MESZ23-CME | 2023-09-13 12:42:16.921 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 12:42:16.935 HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2023-09-13 11:42:16.041000 | 2023-09-13 12:42:16.937 HD Request # 4 | Completion time: 1s. | 2023-09-13 12:42:16.937 HD Request # 4 | Intraday data download complete for MESZ23-CME. Unique request ID: 4 | 2023-09-13 12:42:16.937 Removing historical data download ID 4. | 2023-09-13 12:42:16.937 Real-time Intraday chart data file updates started for MESZ23-CME | 2023-09-13 12:42:16.937 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 12:42:16.938 Opened cached Intraday file: D:\Sierra Chart\Data\MESZ23-CME.scid. Thread ID: 11736 | 2023-09-13 12:42:16.940 Intraday chart data file opened for MESZ23-CME | 2023-09-13 12:42:16.940 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2023-09-13 12:42:16.940 Triggering next historical data download in queue. | 2023-09-13 12:42:16.940 No download requests in the queue to start downloads for. | 2023-09-13 12:42:16.940 Socket (3) | Socket gracefully closed by remote side. | 2023-09-13 12:42:17.030 Socket (3) | Closed. | 2023-09-13 12:42:17.030 DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-09-13 12:47:40.057 * DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-09-13 12:47:40.057 DTC Client socket (2) | CloseSocket call. | 2023-09-13 12:47:40.058 DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-09-13 12:47:40.058 DTC Client socket (2) | Closed. | 2023-09-13 12:47:40.058 Denali Data Feed | Waiting for socket receive thread to end | 2023-09-13 12:47:40.058 DTC Client socket (0) | CloseSocket call. | 2023-09-13 12:47:40.059 Denali Data Feed | Disconnected from the server. | 2023-09-13 12:47:40.059 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-09-13 12:47:40.059 Denali Data Feed | Connecting to the server ds26.sierracharts.com. Port 10048 | 2023-09-13 12:47:42.056 DTC Client socket (2) | Creating socket. | 2023-09-13 12:47:42.057 DTC Client socket (2) | New receive buffer size: 0 | 2023-09-13 12:47:42.057 DTC Client socket (2) | Connecting to IP: 142.215.17.188. | 2023-09-13 12:47:42.057 DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-09-13 12:47:43.464 * DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-09-13 12:47:43.464 DTC Client socket (1) | CloseSocket call. | 2023-09-13 12:47:43.465 DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-09-13 12:47:43.465 DTC Client socket (1) | Closed. | 2023-09-13 12:47:43.465 Denali Data Feed | Waiting for socket receive thread to end | 2023-09-13 12:47:43.467 DTC Client socket (0) | CloseSocket call. | 2023-09-13 12:47:43.468 Denali Data Feed | Disconnected from the server. | 2023-09-13 12:47:43.468 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-09-13 12:47:43.468 Denali Data Feed | Connecting to the server ds26.sierracharts.com. Port 10045 | 2023-09-13 12:47:45.465 DTC Client socket (1) | Creating socket. | 2023-09-13 12:47:45.466 DTC Client socket (1) | New receive buffer size: 0 | 2023-09-13 12:47:45.466 DTC Client socket (1) | Connecting to IP: 142.215.17.188. | 2023-09-13 12:47:45.466 DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-09-13 12:48:03.111 * DTC Client socket (2) | CloseSocket call. | 2023-09-13 12:48:03.111 Denali Data Feed | Failed connections: 1 | 2023-09-13 12:48:03.111 DTC Client socket (0) | CloseSocket call. | 2023-09-13 12:48:03.111 Denali Data Feed | Disconnected from the server. | 2023-09-13 12:48:03.111 DTC Client socket (2) | Closed. | 2023-09-13 12:48:03.111 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-09-13 12:48:03.111 Denali Data Feed | Connecting to the server ds23-2.sierracharts.com. Port 10048 | 2023-09-13 12:48:05.137 DTC Client socket (2) | Creating socket. | 2023-09-13 12:48:05.139 DTC Client socket (2) | New receive buffer size: 0 | 2023-09-13 12:48:05.139 DTC Client socket (2) | Connecting to IP: 142.215.17.187. | 2023-09-13 12:48:05.139 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-09-13 12:48:06.499 * DTC Client socket (1) | CloseSocket call. | 2023-09-13 12:48:06.499 Denali Data Feed | Failed connections: 1 | 2023-09-13 12:48:06.499 DTC Client socket (1) | Closed. | 2023-09-13 12:48:06.499 DTC Client socket (0) | CloseSocket call. | 2023-09-13 12:48:06.499 Denali Data Feed | Disconnected from the server. | 2023-09-13 12:48:06.499 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-09-13 12:48:06.499 Denali Data Feed | Connecting to the server ds23-2.sierracharts.com. Port 10045 | 2023-09-13 12:48:08.515 DTC Client socket (1) | Creating socket. | 2023-09-13 12:48:08.516 DTC Client socket (1) | New receive buffer size: 0 | 2023-09-13 12:48:08.516 DTC Client socket (1) | Connecting to IP: 142.215.17.187. | 2023-09-13 12:48:08.516 Denali Data Feed | Network connection to server complete. | 2023-09-13 12:48:20.290 Denali Data Feed | Starting socket receive thread. | 2023-09-13 12:48:20.291 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-09-13 12:48:20.291 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-09-13 12:48:20.413 Denali Data Feed | Sending logon request message. | 2023-09-13 12:48:20.413 Denali Data Feed | Received logon response. | 2023-09-13 12:48:21.276 Denali Data Feed | Server Name: SC Realtime Server. | 2023-09-13 12:48:21.276 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-09-13 12:48:21.276 Denali Data Feed | Successfully connected. | 2023-09-13 12:48:21.276 Denali Data Feed | Trading is not supported. | 2023-09-13 12:48:21.276 Added historical Intraday data request for MESZ23-CME to the queue. | 2023-09-13 12:48:21.284 Intraday data recording state for symbol MESZ23-CME is set to download 'Pending'. | 2023-09-13 12:48:21.284 Triggering next historical data download in queue. | 2023-09-13 12:48:21.284 Denali Data Feed | Restarting real-time data updates for symbol: MESZ23-CME -> MESZ23. Market Depth data restarted. | 2023-09-13 12:48:21.284 HD Request # 5 | Downloading Intraday chart data for MESZ23-CME to the file MESZ23-CME.scid. Service: cme | 2023-09-13 12:48:21.284 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 12:48:21.285 HD Request # 5 | Download start date-time: 2023-09-13 12:47:06.000000. File last date-time: 2023-09-13 12:47:06.000000 | 2023-09-13 12:48:21.287 HD Request # 5 | Using server: ds26.sierracharts.com port 10149 | 2023-09-13 12:48:21.287 Socket (3) | Creating socket. | 2023-09-13 12:48:21.287 Socket (3) | New receive buffer size: 0 | 2023-09-13 12:48:21.287 Socket (3) | Connecting to IP: 142.215.17.188. | 2023-09-13 12:48:21.287 Denali Data Feed | Clearing market depth for MESZ23-CME | 2023-09-13 12:48:21.498 Denali Data Feed | Received security definition for symbol MESZ23-CME | 2023-09-13 12:48:21.498 HD Request # 5 | Setting DTC encoding to Binary VLS | 2023-09-13 12:48:21.523 HD Request # 5 | Sending historical data logon request message. | 2023-09-13 12:48:21.523 HD Request # 5 | Requesting Intraday data. Start date-time: 2023-09-13 12:47:06. Record interval: 1. Symbol: MESZ23 | 2023-09-13 12:48:22.164 HD Request # 5 | Decompressing data. | 2023-09-13 12:48:22.274 HD Request # 5 | Receiving Intraday data for MESZ23-CME starting at 2023-09-13 12:47:06.474000 | 2023-09-13 12:48:22.384 Socket (3) | CloseSocket call. | 2023-09-13 12:48:22.384 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-09-13 12:48:22.384 Historical data download thread signaled to stop. | 2023-09-13 12:48:22.384 HD Request # 5 | Timestamp of first Intraday data file record written: 2023-09-13 12:47:06.474000. | 2023-09-13 12:48:22.385 HD Request # 5 | Received 23 Intraday data records from 2023-09-13 12:47:06.474000 to 2023-09-13 12:48:15.245000 (68.8 seconds. Delay: 7.1 seconds) and wrote 23 records for MESZ23-CME | 2023-09-13 12:48:22.385 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 12:48:22.393 HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2023-09-13 11:48:15.245000 | 2023-09-13 12:48:22.394 HD Request # 5 | Completion time: 1s. | 2023-09-13 12:48:22.394 HD Request # 5 | Intraday data download complete for MESZ23-CME. Unique request ID: 5 | 2023-09-13 12:48:22.394 Removing historical data download ID 5. | 2023-09-13 12:48:22.394 Real-time Intraday chart data file updates started for MESZ23-CME | 2023-09-13 12:48:22.394 File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 12:48:22.394 Opened cached Intraday file: D:\Sierra Chart\Data\MESZ23-CME.scid. Thread ID: 11736 | 2023-09-13 12:48:22.395 Intraday chart data file opened for MESZ23-CME | 2023-09-13 12:48:22.395 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2023-09-13 12:48:22.395 Triggering next historical data download in queue. | 2023-09-13 12:48:22.395 No download requests in the queue to start downloads for. | 2023-09-13 12:48:22.395 Socket (3) | Socket gracefully closed by remote side. | 2023-09-13 12:48:22.497 Socket (3) | Closed. | 2023-09-13 12:48:22.497 Denali Data Feed | Network connection to server complete. | 2023-09-13 12:48:23.666 Denali Data Feed | Starting socket receive thread. | 2023-09-13 12:48:23.666 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-09-13 12:48:23.666 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-09-13 12:48:23.785 Denali Data Feed | Sending logon request message. | 2023-09-13 12:48:23.785 Denali Data Feed | Received logon response. | 2023-09-13 12:48:24.536 Denali Data Feed | Server Name: SC Realtime Server. | 2023-09-13 12:48:24.536 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-09-13 12:48:24.536 Denali Data Feed | Successfully connected. | 2023-09-13 12:48:24.536 Denali Data Feed | Trading is not supported. | 2023-09-13 12:48:24.536 |
| [2023-09-13 15:22:06] |
| John - SC Support - Posts: 36309 |
|
The problem you are having with not getting the data is because you do not have the correct symbols. Each service uses a specific symbol methodology and every one is different. Therefore, when you change services, you need to update your symbols. When you change services and close the "Data/Trade Service Settings" window, it prompts you to update the symbols. If you forget, or open a chartbook that was not present when you did the conversion, then you can do it again by selecting "Edit >> Translate Symbols to Current Service". A second issue we see is the following line: File compression not supported on file system. D:\Sierra Chart\Data\MESZ23-CME.scid. Windows error code 1: Incorrect function. | 2023-09-13 10:55:46.132
We typically only see this when running Sierra Chart on a MAC or Linux system using an emulator. Regardless though, since you are having an issue with file compression, you should turn this off. Refer to the following for this setting: Sierra Chart Server Settings: Use Real-Time Data Compression (Global Settings >> Sierra Chart Server Settings >> General >> General) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-13 16:04:54] |
| User711418 - Posts: 2 |
|
Great thank you now sorted
|
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