Support Board
Date/Time: Wed, 27 Nov 2024 08:31:45 +0000
Verbunden aber Chart bewegt sich nicht
View Count: 312
| [2023-09-12 22:49:55] |
| User305531 - Posts: 1 |
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Hallo Zusammen, der Chart bewegt sich nicht. Die Uhr läuft aber ansonsten hängt Alles fest. Ich bin auch mit Rithmic Trader verbunden. Und bei Ausführung einer Order in Sierra Chart kann ich diese auch bei Rithmic Trader verfolgen. Aber in Sierra Chart bewegt sich nichts Ich habe das Symbol gewechselt, den Chart mehrfach neu geladen aber leider nichts. Aus der Message Log. werde ich leider nicht schlau. Hab mal einen Screenshoot beigefügt. kann mir jemand helfen bitte. LG David Lange |
Attachment Deleted.  Screenshot 2023-09-13 004333.png / V - Attached On 2023-09-12 22:44:18 UTC - Size: 432.02 KB - 74 views |
| [2023-09-13 14:28:44] |
| John - SC Support - Posts: 36309 |
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From Google Translate: the chart doesn't move. The clock is running but otherwise everything is stuck. I am also affiliated with Rithmic Trader. And when I execute an order in Sierra Chart, I can also track it in Rithmic Trader. But nothing moves in Sierra Chart. I changed the symbol, reloaded the chart several times but unfortunately nothing. From the message log. Unfortunately I'm not getting wise. I've attached a screenshot.
Your Message Log is not showing any errors, in fact it shows that you were able to download historical data when you first connected. Since you are using Rithmic data, there is not much we can do to help. You really need to check with Rithmic to ensure there is no issue on their end. You can also try a different server connection and see if it helps. In general, we do not give any help with Rithmic data issues. Refer to our policy here: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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