Support Board
Date/Time: Wed, 27 Nov 2024 14:44:54 +0000
orders from Sierra chart not executing
View Count: 421
| [2023-08-04 12:53:35] |
| User908007 - Posts: 4 |
|
2 days ago, I set my laptop to sleep and did not close the sierra chart/IB software overnight. Next morning, I received many errors in the Sierra chart platform. 1 included ambiguous currency message and my orders were not executing. I only trade stocks. I was using IB data feed. I changed to Denali yesterday, deleted all files and created new charts. My orders are not processing. I am requesting virtual help as I've followed all directions available. Thank you Asheev Reading Internal Order ID file. | 2023-08-04 08:28:18.137 Reading Trade Orders file. | 2023-08-04 08:28:18.189 Reading Trade Positions file. | 2023-08-04 08:28:18.189 Reading Trade Account Data files. | 2023-08-04 08:28:18.189 Software version: 2528 64-bit | 2023-08-04 08:28:18.190 Primary Thread ID: 9084 | 2023-08-04 08:28:18.190 Usage end date: 2023-09-13 | 2023-08-04 08:28:18.190 Enabled for: Advanced Features 2. | 2023-08-04 08:28:18.190 Enabled for: Sierra Chart Historical Data Service. | 2023-08-04 08:28:18.190 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-08-04 08:28:18.190 Enabled for: Delayed Denali Exchange Data Feed. | 2023-08-04 08:28:18.190 Enabled for exchange2: fairx_exchange.data | 2023-08-04 08:28:18.190 Enabled for exchange2: NASDAQ TotalView US stock data | 2023-08-04 08:28:18.190 Enabled for exchange2: US Equities Consolidated Tape | 2023-08-04 08:28:18.190 Enabled for exchange2: NASDAQ Global Indexes | 2023-08-04 08:28:18.190 Enabled for exchange2: US Equities Consolidated Tape with Depth | 2023-08-04 08:28:18.190 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-08-04 08:28:18.190 Current selected Data/Trading service: Interactive Brokers | 2023-08-04 08:28:18.190 Custom symbol settings values: enabled | 2023-08-04 08:28:18.190 Chart Update Interval: 500 | 2023-08-04 08:28:18.190 Intraday Data Storage Time Unit: 0 | 2023-08-04 08:28:18.190 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-08-04 08:28:18.190 2023-08-04 12:28:18 Local computer time in UTC | 2023-08-04 08:28:18.190 2023-08-04 08:28:18 Local computer time in SC Time Zone | 2023-08-04 08:28:18.190 2023-08-04 12:28:17 Server time in UTC | 2023-08-04 08:28:18.190 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-08-04 08:28:18.190 Program path: C:\SierraChart\ | 2023-08-04 08:28:18.190 Data Files path: C:\SierraChart\Data\ | 2023-08-04 08:28:18.190 OS Version Number: 10.0 | 2023-08-04 08:28:18.190 Locale Setting: C | 2023-08-04 08:28:18.190 DLLs: UserContributedStudies_64.dll | 2023-08-04 08:28:18.190 Allowed protected custom studies: | 2023-08-04 08:28:18.190 Crash reporter started: true | 2023-08-04 08:28:18.190 Checking for new symbol settings. Requested symbol settings MD5 for service code interactive_brokers.trading. Request ID: 1. | 2023-08-04 08:28:18.190 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-08-04 08:28:18.241 Mapping SPCE-STK-SMART-USD to SPCE. Service code: us_equities_utp_cta_exchange.data | 2023-08-04 08:28:18.332 Using symbol data fast lookup vector | 2023-08-04 08:28:18.332 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-08-04 08:28:18.389 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-08-04 08:28:18.389 Received 5 login tokens. | 2023-08-04 08:28:18.666 Symbol settings MD5 received. Request ID: 1. | 2023-08-04 08:28:19.978 Symbol settings are up-to-date for interactive_brokers.trading. | 2023-08-04 08:28:19.978 Requested user files to download. | 2023-08-04 08:28:20.685 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2023-08-04 08:28:22.690 IB TWS socket (1) | Creating socket. | 2023-08-04 08:28:22.690 IB TWS socket (1) | New receive buffer size: 0 | 2023-08-04 08:28:22.690 IB TWS socket (1) | Connecting to IP: 127.0.0.1. | 2023-08-04 08:28:22.690 Interactive Brokers | Sending API sign: API | 2023-08-04 08:28:23.195 Interactive Brokers | Sending client version: v100..176 +PACEAPI. Waiting for acceptance. | 2023-08-04 08:28:23.195 Interactive Brokers | TWS server version: 176 | 2023-08-04 08:28:23.206 Interactive Brokers | TWS time: 20230804 08:28:22 EST | 2023-08-04 08:28:23.206 Interactive Brokers | Connected. Sending Start API command. | 2023-08-04 08:28:23.462 Interactive Brokers | Waiting for account information. | 2023-08-04 08:28:23.462 Interactive Brokers | Next valid order ID: 1075 | 2023-08-04 08:28:23.469 IB Account information received. | 2023-08-04 08:28:23.469 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2023-08-04 08:28:23.469 Interactive Brokers | Connected to Live account. | 2023-08-04 08:28:23.469 Updated verified funded futures trading account ending date to: 2023-09-03 12:28:23 | 2023-08-04 08:28:23.469 Interactive Brokers | Connected to server complete. | 2023-08-04 08:28:23.469 Triggering next historical data download in queue. | 2023-08-04 08:28:23.471 Updated verified funded futures trading account ending date to: 2023-09-03 12:28:23 | 2023-08-04 08:28:23.474 Message from IB: Market data farm connection is OK:usfarm.nj. IB Error Code: 2104. Request ID: -1. | 2023-08-04 08:28:23.474 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2023-08-04 08:28:23.474 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2023-08-04 08:28:23.474 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2023-08-04 08:28:23.474 Message from IB: HMDS data farm connection is OK:euhmds. IB Error Code: 2106. Request ID: -1. | 2023-08-04 08:28:23.474 Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. | 2023-08-04 08:28:23.474 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2023-08-04 08:28:23.474 Message from IB: Sec-def data farm connection is OK:secdefnj. IB Error Code: 2158. Request ID: -1. | 2023-08-04 08:28:23.474 No download requests in the queue to start downloads for. | 2023-08-04 08:28:23.475 Interactive Brokers | Next valid order ID: 1075 | 2023-08-04 08:28:23.476 Mapping SPCE-STK-SMART-USD to SPCE. Service code: us_equities_utp_cta_exchange.data | 2023-08-04 08:28:23.478 Using symbol data fast lookup vector | 2023-08-04 08:28:23.478 Denali Data Feed | Starting real-time market data updates for: SPCE-STK-SMART-USD (SPCE). ID: 1 Service code: us_equities_utp_cta_exchange.data | 2023-08-04 08:28:23.478 Denali Data Feed | Connecting to the server ds30.sierracharts.com. Port 443 | 2023-08-04 08:28:23.478 DTC Client socket (2) | Creating socket. | 2023-08-04 08:28:23.479 DTC Client socket (2) | New receive buffer size: 0 | 2023-08-04 08:28:23.479 DTC Client socket (2) | Connecting to IP: 142.215.18.105. | 2023-08-04 08:28:23.479 Denali Data Feed | Requesting security definition data for: SPCE-STK-SMART-USD (SPCE). ID: 1 | 2023-08-04 08:28:23.479 Denali Data Feed | Network connection to server complete. | 2023-08-04 08:28:23.504 Denali Data Feed | Starting socket receive thread. | 2023-08-04 08:28:23.504 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: high | 2023-08-04 08:28:23.504 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-08-04 08:28:23.556 Denali Data Feed | Sending logon request message. | 2023-08-04 08:28:23.556 Interactive Brokers | Next valid order ID: 1075 | 2023-08-04 08:28:23.572 Interactive Brokers | Requesting Trade Positions snapshot and updates for account: U395* | 2023-08-04 08:28:23.713 Interactive Brokers | Begin Trade Positions processing. | 2023-08-04 08:28:23.720 Interactive Brokers | Sending request for contract details for contract ID 9599491 | 2023-08-04 08:28:23.720 Interactive Brokers | Sending request for contract details for contract ID 332794741 | 2023-08-04 08:28:23.720 Interactive Brokers | Received Trade Positions download end message for account U395* | 2023-08-04 08:28:23.721 Interactive Brokers | Received Trade Positions. Performing final processing. | 2023-08-04 08:28:23.721 Interactive Brokers | Received contract details for symbol F-STK-SMART-USD | 2023-08-04 08:28:23.918 Interactive Brokers | Received contract details for symbol NIO-STK-SMART-USD | 2023-08-04 08:28:24.023 Interactive Brokers | All contract details received for symbols used for trading. Starting timer to request trading data. | 2023-08-04 08:28:24.023 Denali Data Feed | Received logon response. | 2023-08-04 08:28:24.306 Denali Data Feed | Server Name: SC Realtime Server. | 2023-08-04 08:28:24.306 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-08-04 08:28:24.306 Denali Data Feed | Successfully connected. | 2023-08-04 08:28:24.306 Denali Data Feed | Trading is not supported. | 2023-08-04 08:28:24.306 Denali Data Feed | Restarting real-time data updates for symbol: SPCE-STK-SMART-USD -> SPCE | 2023-08-04 08:28:24.306 Denali Data Feed | Received security definition for symbol SPCE-STK-SMART-USD | 2023-08-04 08:28:24.434 TUP/tup 1 Min #2 | Reloading chart. | 2023-08-04 08:28:33.120 TUP/tup 3 Sec #3 | Reloading chart. | 2023-08-04 08:28:33.142 TUP/tup Daily #1 | Reloading chart. | 2023-08-04 08:28:33.286 TUP/tup Daily #1 | StartDateTimeForLoadingOrderFills: 2011-08-08 00:00:00 | 2023-08-04 08:28:33.356 Mapping TUP to tup. Service code: us_equities_utp_cta_exchange.data | 2023-08-04 08:28:33.648 Denali Data Feed | Starting real-time market data updates for: TUP (tup). ID: 2 Service code: us_equities_utp_cta_exchange.data | 2023-08-04 08:28:33.648 Denali Data Feed | Requesting security definition data for: TUP (tup). ID: 2 | 2023-08-04 08:28:33.648 Starting DelayedDownloadMonitoringTimer | 2023-08-04 08:28:33.648 Starting HDTimeoutTimer | 2023-08-04 08:28:33.648 Added historical Intraday data request for TUP to the queue. | 2023-08-04 08:28:33.648 Intraday data recording state for symbol TUP is set to download 'Pending'. | 2023-08-04 08:28:33.648 Triggering next historical data download in queue. | 2023-08-04 08:28:33.648 Delaying start of download for TUP. | 2023-08-04 08:28:33.648 TUP/tup[M] 3 Sec #3 | StartDateTimeForLoadingOrderFills: 2023-07-05 16:00:00 | 2023-08-04 08:28:33.672 TUP/tup[M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2023-07-05 16:00:00 | 2023-08-04 08:28:33.758 Denali Data Feed | Received security definition for symbol TUP | 2023-08-04 08:28:33.776 Interactive Brokers | Stopping automatic Trade Position updates for account: U395* | 2023-08-04 08:28:34.021 Interactive Brokers | Requesting Trade Positions snapshot and updates for account: U395* | 2023-08-04 08:28:34.021 Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2023-08-04 08:28:34.123 Interactive Brokers | Begin Trade Positions processing. | 2023-08-04 08:28:34.233 Interactive Brokers | Received Trade Positions download end message for account U395* | 2023-08-04 08:28:34.233 Interactive Brokers | Received Trade Positions. Performing final processing. | 2023-08-04 08:28:34.233 HD Request # 1 | Downloading Intraday chart data for TUP to the file TUP.scid. Service: us_equities_utp_cta_exchange.data | 2023-08-04 08:28:38.687 HD Request # 1 | Download start date-time: 2023-08-04 08:27:59.000000. File last date-time: 2023-08-04 08:27:59.824000 | 2023-08-04 08:28:38.689 HD Request # 1 | Using server: ds3.sierracharts.com port 10149 | 2023-08-04 08:28:38.689 Socket (3) | Creating socket. | 2023-08-04 08:28:38.701 Socket (3) | New receive buffer size: 0 | 2023-08-04 08:28:38.701 Socket (3) | Connecting to IP: 142.215.18.104. | 2023-08-04 08:28:38.701 HD Request # 1 | Setting DTC encoding to Binary VLS | 2023-08-04 08:28:38.745 HD Request # 1 | Sending historical data logon request message. | 2023-08-04 08:28:38.745 HD Request # 1 | Requesting Intraday data. Start date-time: 2023-08-04 08:27:59. Record interval: 0. Symbol: TUP | 2023-08-04 08:28:39.297 HD Request # 1 | Decompressing data. | 2023-08-04 08:28:39.381 HD Request # 1 | Receiving Intraday data for TUP starting at 2023-08-04 08:27:59.824000 | 2023-08-04 08:28:39.399 Socket (3) | CloseSocket call. | 2023-08-04 08:28:39.400 Historical data download thread signaled to stop. | 2023-08-04 08:28:39.400 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-08-04 08:28:39.400 HD Request # 1 | Timestamp of first Intraday data file record written: 2023-08-04 08:28:02.604000. | 2023-08-04 08:28:39.400 HD Request # 1 | Received 63 Intraday data records from 2023-08-04 08:27:59.824000 to 2023-08-04 08:28:33.332002 (33.5 seconds. Delay: 6.1 seconds) and wrote 62 records for TUP | 2023-08-04 08:28:39.400 HD Request # 1 | Completion time: 1s. | 2023-08-04 08:28:39.400 HD Request # 1 | Intraday data download complete for TUP. Unique request ID: 1 | 2023-08-04 08:28:39.400 Removing historical data download ID 1. | 2023-08-04 08:28:39.400 Real-time Intraday chart data file updates started for TUP | 2023-08-04 08:28:39.400 Intraday chart data file opened for TUP | 2023-08-04 08:28:39.400 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2023-08-04 08:28:39.400 Triggering next historical data download in queue. | 2023-08-04 08:28:39.400 No download requests in the queue to start downloads for. | 2023-08-04 08:28:39.400 Socket (3) | Socket gracefully closed by remote side. | 2023-08-04 08:28:39.421 Socket (3) | Closed. | 2023-08-04 08:28:39.422 Opened cached Intraday file: C:\SierraChart\Data\TUP.scid. Thread ID: 21560 | 2023-08-04 08:28:43.315 ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. | 2023-08-04 08:28:43.454 ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2023-08-30"}. Success=true | 2023-08-04 08:28:44.157 Symbol Error - (unknown symbol with ID 1076) is unknown, unavailable, or improperly formatted. The contract description specified for TUP is ambiguous; you must specify the currency. | 2023-08-04 08:28:51.903 Symbol Error - (unknown symbol with ID 1077) is unknown, unavailable, or improperly formatted. The contract description specified for TUP is ambiguous; you must specify the currency. | 2023-08-04 08:29:08.278 nio-nqtv[M] 1 Min #2 | Reloading chart. | 2023-08-04 08:29:29.333 nio-nqtv[M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2023-07-05 16:00:00 | 2023-08-04 08:29:29.490 Mapping NIO-NQTV to NIO-NQTV. Service code: nasdaq_exchange.data | 2023-08-04 08:29:29.830 Denali Data Feed | Starting real-time market data updates for: NIO-NQTV (NIO-NQTV). ID: 3 Service code: nasdaq_exchange.data | 2023-08-04 08:29:29.830 Denali Data Feed | Connecting to the server ds25.sierracharts.com. Port 443 | 2023-08-04 08:29:29.831 Denali Data Feed | Requesting security definition data for: NIO-NQTV (NIO-NQTV). ID: 3 | 2023-08-04 08:29:29.832 Added historical Intraday data request for NIO-NQTV to the queue. | 2023-08-04 08:29:29.832 Intraday data recording state for symbol NIO-NQTV is set to download 'Pending'. | 2023-08-04 08:29:29.832 Triggering next historical data download in queue. | 2023-08-04 08:29:29.832 DTC Client socket (3) | Creating socket. | 2023-08-04 08:29:29.833 DTC Client socket (3) | New receive buffer size: 0 | 2023-08-04 08:29:29.833 DTC Client socket (3) | Connecting to IP: 38.65.8.115. | 2023-08-04 08:29:29.833 Delaying start of download for NIO-NQTV. | 2023-08-04 08:29:29.839 Message from IB: Error validating request.-'bV' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 3. Symbol: NIO-NQTV | 2023-08-04 08:29:29.839 Denali Data Feed | Network connection to server complete. | 2023-08-04 08:29:29.874 Denali Data Feed | Starting socket receive thread. | 2023-08-04 08:29:29.874 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: high | 2023-08-04 08:29:29.874 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-08-04 08:29:29.939 Denali Data Feed | Sending logon request message. | 2023-08-04 08:29:29.939 nio-nqtv[M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2023-07-05 16:00:00 | 2023-08-04 08:29:30.511 Denali Data Feed | Received logon response. | 2023-08-04 08:29:30.627 Denali Data Feed | Server Name: SC Realtime Server. | 2023-08-04 08:29:30.627 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-08-04 08:29:30.627 Denali Data Feed | Successfully connected. | 2023-08-04 08:29:30.627 Denali Data Feed | Trading is not supported. | 2023-08-04 08:29:30.627 Denali Data Feed | Restarting real-time data updates for symbol: NIO-NQTV -> NIO-NQTV | 2023-08-04 08:29:30.627 Denali Data Feed | Received security definition for symbol NIO-NQTV | 2023-08-04 08:29:30.752 HD Request # 2 | Downloading Intraday chart data for NIO-NQTV to the file NIO-NQTV.scid. Service: nasdaq_exchange.data | 2023-08-04 08:29:35.844 HD Request # 2 | Download start date-time: 2023-08-04 08:27:59.000000. File last date-time: 2023-08-04 08:27:59.920000 | 2023-08-04 08:29:35.846 HD Request # 2 | Using server: ds25.sierracharts.com port 10150 | 2023-08-04 08:29:35.846 Socket (4) | Creating socket. | 2023-08-04 08:29:35.847 Socket (4) | New receive buffer size: 0 | 2023-08-04 08:29:35.847 Socket (4) | Connecting to IP: 38.65.8.115. | 2023-08-04 08:29:35.847 HD Request # 2 | Setting DTC encoding to Binary VLS | 2023-08-04 08:29:35.924 HD Request # 2 | Sending historical data logon request message. | 2023-08-04 08:29:35.924 HD Request # 2 | Requesting Intraday data. Start date-time: 2023-08-04 08:27:59. Record interval: 0. Symbol: NIO-NQTV | 2023-08-04 08:29:36.408 HD Request # 2 | Decompressing data. | 2023-08-04 08:29:36.445 HD Request # 2 | Receiving Intraday data for NIO-NQTV starting at 2023-08-04 08:27:59.919000 | 2023-08-04 08:29:36.480 Socket (4) | CloseSocket call. | 2023-08-04 08:29:36.481 Historical data download thread signaled to stop. | 2023-08-04 08:29:36.481 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-08-04 08:29:36.481 HD Request # 2 | Timestamp of first Intraday data file record written: 2023-08-04 08:28:11.415000. | 2023-08-04 08:29:36.482 HD Request # 2 | Received 6 Intraday data records from 2023-08-04 08:27:59.919000 to 2023-08-04 08:29:08.597000 (68.7 seconds. Delay: 27.9 seconds) and wrote 3 records for NIO-NQTV | 2023-08-04 08:29:36.482 HD Request # 2 | Completion time: 1s. | 2023-08-04 08:29:36.482 HD Request # 2 | Intraday data download complete for NIO-NQTV. Unique request ID: 2 | 2023-08-04 08:29:36.482 Removing historical data download ID 2. | 2023-08-04 08:29:36.482 Real-time Intraday chart data file updates started for NIO-NQTV | 2023-08-04 08:29:36.482 Intraday chart data file opened for NIO-NQTV | 2023-08-04 08:29:36.482 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2023-08-04 08:29:36.482 Triggering next historical data download in queue. | 2023-08-04 08:29:36.483 No download requests in the queue to start downloads for. | 2023-08-04 08:29:36.483 Socket (4) | Socket gracefully closed by remote side. | 2023-08-04 08:29:36.518 Socket (4) | Closed. | 2023-08-04 08:29:36.518 Opened cached Intraday file: C:\SierraChart\Data\NIO-NQTV.scid. Thread ID: 21560 | 2023-08-04 08:30:03.804 nio[M] 1 Min #2 | Reloading chart. | 2023-08-04 08:30:22.705 Mapping NIO to nio. Service code: us_equities_utp_cta_exchange.data | 2023-08-04 08:30:23.211 Denali Data Feed | Starting real-time market data updates for: NIO (nio). ID: 4 Service code: us_equities_utp_cta_exchange.data | 2023-08-04 08:30:23.211 Denali Data Feed | Requesting security definition data for: NIO (nio). ID: 4 | 2023-08-04 08:30:23.211 Added historical Intraday data request for NIO to the queue. | 2023-08-04 08:30:23.211 Intraday data recording state for symbol NIO is set to download 'Pending'. | 2023-08-04 08:30:23.211 Triggering next historical data download in queue. | 2023-08-04 08:30:23.211 Delaying start of download for NIO. | 2023-08-04 08:30:23.211 Denali Data Feed | Received security definition for symbol NIO | 2023-08-04 08:30:23.315 nio[M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2023-07-05 16:00:00 | 2023-08-04 08:30:23.548 HD Request # 3 | Downloading Intraday chart data for NIO to the file NIO.scid. Service: us_equities_utp_cta_exchange.data | 2023-08-04 08:30:28.100 HD Request # 3 | Download start date-time: 2023-08-04 08:27:59.000000. File last date-time: 2023-08-04 08:27:59.920002 | 2023-08-04 08:30:28.101 HD Request # 3 | Using server: ds3.sierracharts.com port 10149 | 2023-08-04 08:30:28.102 Socket (4) | Creating socket. | 2023-08-04 08:30:28.102 Socket (4) | New receive buffer size: 0 | 2023-08-04 08:30:28.102 Socket (4) | Connecting to IP: 142.215.18.104. | 2023-08-04 08:30:28.102 HD Request # 3 | Setting DTC encoding to Binary VLS | 2023-08-04 08:30:28.147 HD Request # 3 | Sending historical data logon request message. | 2023-08-04 08:30:28.147 HD Request # 3 | Requesting Intraday data. Start date-time: 2023-08-04 08:27:59. Record interval: 0. Symbol: NIO | 2023-08-04 08:30:28.687 HD Request # 3 | Decompressing data. | 2023-08-04 08:30:28.830 HD Request # 3 | Receiving Intraday data for NIO starting at 2023-08-04 08:27:59.920000 | 2023-08-04 08:30:28.850 Socket (4) | CloseSocket call. | 2023-08-04 08:30:28.851 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-08-04 08:30:28.852 Historical data download thread signaled to stop. | 2023-08-04 08:30:28.852 HD Request # 3 | Timestamp of first Intraday data file record written: 2023-08-04 08:28:04.350000. | 2023-08-04 08:30:28.852 HD Request # 3 | Received 106 Intraday data records from 2023-08-04 08:27:59.920000 to 2023-08-04 08:30:26.813000 (2.4 minutes. Delay: 2.0 seconds) and wrote 103 records for NIO | 2023-08-04 08:30:28.853 HD Request # 3 | Completion time: 0s. | 2023-08-04 08:30:28.853 HD Request # 3 | Intraday data download complete for NIO. Unique request ID: 3 | 2023-08-04 08:30:28.853 Removing historical data download ID 3. | 2023-08-04 08:30:28.853 Real-time Intraday chart data file updates started for NIO | 2023-08-04 08:30:28.853 Intraday chart data file opened for NIO | 2023-08-04 08:30:28.853 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2023-08-04 08:30:28.853 Triggering next historical data download in queue. | 2023-08-04 08:30:28.853 No download requests in the queue to start downloads for. | 2023-08-04 08:30:28.853 Socket (4) | Socket gracefully closed by remote side. | 2023-08-04 08:30:28.889 Socket (4) | Closed. | 2023-08-04 08:30:28.889 Opened cached Intraday file: C:\SierraChart\Data\NIO.scid. Thread ID: 21560 | 2023-08-04 08:30:33.965 Symbol Error - (unknown symbol with ID 1081) is unknown, unavailable, or improperly formatted. The contract description specified for NIO is ambiguous; you must specify the currency. | 2023-08-04 08:30:36.618 Symbol Error - (unknown symbol with ID 1082) is unknown, unavailable, or improperly formatted. The contract description specified for NIO is ambiguous; you must specify the currency. | 2023-08-04 08:30:52.730 Symbol Error - (unknown symbol with ID 1083) is unknown, unavailable, or improperly formatted. The contract description specified for NIO is ambiguous; you must specify the currency. | 2023-08-04 08:31:16.046 nio[M] 3 Sec #3 | Reloading chart. | 2023-08-04 08:32:10.706 nio[M] 3 Sec #3 | StartDateTimeForLoadingOrderFills: 2023-07-05 16:00:24 | 2023-08-04 08:32:11.393 Symbol Error - (unknown symbol with ID 1084) is unknown, unavailable, or improperly formatted. The contract description specified for NIO is ambiguous; you must specify the currency. | 2023-08-04 08:32:18.762 Symbol Error - (unknown symbol with ID 1085) is unknown, unavailable, or improperly formatted. The contract description specified for NIO is ambiguous; you must specify the currency. | 2023-08-04 08:32:30.014 Interactive Brokers | Received Trade Positions download end message for account U395* | 2023-08-04 08:33:03.890 Interactive Brokers | Received Trade Positions. Performing final processing. | 2023-08-04 08:33:03.890 nio/tup[M] Daily #1 | Reloading chart. | 2023-08-04 08:34:42.472 nio/tup[M] Daily #1 | StartDateTimeForLoadingOrderFills: 2018-09-12 00:00:00 | 2023-08-04 08:34:42.487 Starting DelayedDownloadMonitoringTimer | 2023-08-04 08:34:42.959 Starting HDTimeoutTimer | 2023-08-04 08:34:42.959 Added historical Daily data request for NIO to the queue. | 2023-08-04 08:34:42.959 Triggering next historical data download in queue. | 2023-08-04 08:34:42.959 HD Request # 4 | Downloading Historical Daily chart data for NIO. Starting date: 2023-08-01. Service: us_equities_utp_cta_exchange.data | 2023-08-04 08:34:42.981 HD Request # 4 | Requesting historical Daily data for NIO starting at 2023-07-31. SC External HD service. | 2023-08-04 08:34:43.649 HD Request # 4 | Receiving historical Daily data for NIO starting at 2023-08-01. | 2023-08-04 08:34:43.817 HD Request # 4 | Writing historical Daily data to the file NIO.dly. | 2023-08-04 08:34:43.819 HD Request # 4 | Bytes received: 194 | 2023-08-04 08:34:43.839 HD Request # 4 | Received 4 Daily data records from 2023-08-01 00:00:00 to 2023-08-03 00:00:00 (3.0 days) and wrote 3 records for NIO | 2023-08-04 08:34:43.839 HD Request # 4 | Completion time: 1s. | 2023-08-04 08:34:43.839 HD Request # 4 | Daily data download complete for NIO. Unique request ID: 4 | 2023-08-04 08:34:43.840 Removing historical data download ID 4. | 2023-08-04 08:34:43.840 Triggering next historical data download in queue. | 2023-08-04 08:34:43.840 No download requests in the queue to start downloads for. | 2023-08-04 08:34:43.840 nio[M]/tup[M] Daily #1 | Reloading chart. | 2023-08-04 08:34:43.969 nio[M]/tup[M] Daily #1 | StartDateTimeForLoadingOrderFills: 2018-09-12 00:00:00 | 2023-08-04 08:34:43.990 nio[M] Daily #1 | Reloading chart. | 2023-08-04 08:34:55.132 nio[M] Daily #1 | StartDateTimeForLoadingOrderFills: 2018-09-12 00:00:00 | 2023-08-04 08:34:55.152 nio-nqtv[M] Daily #1 | Reloading chart. | 2023-08-04 08:35:09.424 nio-nqtv[M] Daily #1 | StartDateTimeForLoadingOrderFills: 2018-09-12 00:00:00 | 2023-08-04 08:35:09.441 Added historical Daily data request for NIO-NQTV to the queue. | 2023-08-04 08:35:09.918 Triggering next historical data download in queue. | 2023-08-04 08:35:09.918 HD Request # 5 | Downloading Historical Daily chart data for NIO-NQTV. Starting date: 2023-08-01. Service: nasdaq_exchange.data | 2023-08-04 08:35:09.965 HD Request # 5 | Requesting historical Daily data for NIO starting at 2023-07-31. SC External HD service. | 2023-08-04 08:35:10.637 HD Request # 5 | Receiving historical Daily data for NIO-NQTV starting at 2023-08-01. | 2023-08-04 08:35:10.771 HD Request # 5 | Writing historical Daily data to the file NIO-NQTV.dly. | 2023-08-04 08:35:10.772 HD Request # 5 | Bytes received: 194 | 2023-08-04 08:35:10.786 HD Request # 5 | Received 4 Daily data records from 2023-08-01 00:00:00 to 2023-08-03 00:00:00 (3.0 days) and wrote 3 records for NIO-NQTV | 2023-08-04 08:35:10.786 HD Request # 5 | Completion time: 1s. | 2023-08-04 08:35:10.786 HD Request # 5 | Daily data download complete for NIO-NQTV. Unique request ID: 5 | 2023-08-04 08:35:10.786 Removing historical data download ID 5. | 2023-08-04 08:35:10.786 Triggering next historical data download in queue. | 2023-08-04 08:35:10.786 No download requests in the queue to start downloads for. | 2023-08-04 08:35:10.786 nio-nqtv[M] Daily #1 | Reloading chart. | 2023-08-04 08:35:10.940 nio-nqtv[M] Daily #1 | StartDateTimeForLoadingOrderFills: 2018-09-12 00:00:00 | 2023-08-04 08:35:10.982 nio-nqtv[M] 1 Min #2 | Reloading chart. | 2023-08-04 08:35:29.459 nio-nqtv[M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2023-07-05 16:00:00 | 2023-08-04 08:35:29.608 |
| [2023-08-04 13:59:23] |
| John - SC Support - Posts: 36315 |
|
We see the following in your Message Log: Message from IB: Error validating request.-'bV' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 3. Symbol: NIO-NQTV
It looks like you have set the primary symbol to be what is needed to get the data from us (in this case from the NASDAQ TotalView exchange). But this symbol is not valid for Interactive Brokers. Therefore, you need to use the "Trade and Current Quote Symbol" and enter the symbol that Interactive Brokers needs in that field (such as NIO-STK-SMART-USD). You should also ensure that the option for "Use as Trade Only Symbol" is set to "Yes". Refer to the following (and just below it for the "Use as Trade Only Symbol"): Chart Settings: Trade and Current Quote Symbol (text box) (Chart >> Chart Settings >> Symbol >> Symbol menu) In terms of the Interactive Brokers symbol format for stocks, refer to the following (and you may also want to ask Interactive Brokers): Interactive Brokers Symbols: Stock Format For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-08-04 16:55:14] |
| John - SC Support - Posts: 36315 |
|
Also refer to the following: https://www.sierrachart.com/SupportBoard.php?ThreadID=85624#P354709 And be aware of the information above that (scroll up to see more). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-08-05 02:34:05] |
| User908007 - Posts: 4 |
|
Hello. Thank you for your time and help. Sincerely appreciate it. |
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