Support Board
Date/Time: Wed, 27 Nov 2024 16:45:10 +0000
[User Discussion] - Historical intraday download failed. Historical data zlib error: invalid distance code
View Count: 564
| [2023-08-01 19:45:44] |
| User562383 - Posts: 10 |
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I'm trying to transfer my historical data to a second computer, but the long term continuous contract volume based rollover intraday charts aren't loading properly on my second machine. I copied most of my files from my "Data" folder over. When I select Edit -> Delete all data and download I get a "Download Failed Error downloading historical intraday data for ESU23_FUT_CME Historical data Zlib Error: invalid distance code." My 5 minute chart shows data leading up to 5-23-23 and then jumps to today's 8-1-23 data. Previously I got some "out of order timestamps detected" errors.
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| [2023-08-01 20:00:31] |
| John - SC Support - Posts: 36322 |
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You have us curious if the new computer is a MAC. Given what you state, we want you to set "Global Settings >> Sierra Chart Server Settings >> General >> Use Real-Time Data Compression" to "No Compression" and select OK to close that window. Then select "File >> Reconnect". Then try to redownload the data and see if it works for you. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-08-01 20:36:30] |
| User562383 - Posts: 10 |
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Both machines are ubuntu running wine installations, but I've never really had issues before. Unfortunately I am still getting the same error. I have data up to 6-5-23 then a jump to 8-1-23 now. Should I try manually deleting all my scid files? I was doing "Edit -> Edit/Download Intraday data" and deleting and downloading since just before the error data eg 5-20-23. From Msg Log "Error downloading historical intraday data for ESU23_FUT_CME Historical data zlib error Invalid stored block lengths" |
| [2023-08-01 21:08:21] |
| Sierra_Chart Engineering - Posts: 17195 |
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You need to follow the instructions here to resolve this: Resolution of Poor Network IO Performance under Linux/Wine Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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