Support Board

Date/Time: Wed, 27 Nov 2024 16:57:51 +0000

Post From: Historical intraday download failed. Historical data zlib error: invalid distance code

[2023-08-01 20:00:31] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 36324
You have us curious if the new computer is a MAC. Given what you state, we want you to set "Global Settings >> Sierra Chart Server Settings >> General >> Use Real-Time Data Compression" to "No Compression" and select OK to close that window. Then select "File >> Reconnect". Then try to redownload the data and see if it works for you. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing