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Date/Time: Wed, 27 Nov 2024 21:49:14 +0000



switch pc to laptop

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[2023-07-14 17:50:16]
User497355 - Posts: 3
I would like to connect on the laptop with the account, now I am connected on the PC. how should I proceed?
[2023-07-14 18:56:54]
John - SC Support - Posts: 36350
There are two rules you need to keep in mind:
1. Sierra Chart software allows for up to 3 computers to be running the software at the same time. So having the Sierra Chart software running on two computers at the same time is not a problem.

2. The exchanges only allow for 1 computer to be connected to the data feed at a time, by default. You can pay a second exchange fee in order to allow for 2 computers to connect at the same time. Refer to the information here:
Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously

If you do not want to pay the extra exchange fee, then it is best to simply ensure that Sierra Chart is only running on one computer at a time, so make sure you exit completely from one before you go to another.

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If you are wanting to get the information from one computer to the other, then refer to the instructions here:
Transferring Sierra Chart Settings and Data From Existing Installation to New Installation: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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