Support Board
Date/Time: Thu, 28 Nov 2024 13:34:57 +0000
Charts dead. Went fron realtime to dead. Thanks.
View Count: 282
| [2023-05-01 16:48:18] |
| User534810 - Posts: 5 |
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Greetings. So it was great to get my coffee, turn on cnbc, and get ready for some great Monday trading. Except Sierra charts is dead. Real time charts are real time for one second, never move after open program. about 50 minute delay now. I see the sierra rt data feed was killed for some reason. Now I have to pay 36 instead of 26, fabulous, except now charts dead. so i went in, signed every agreement i could find, did everything i could see to do, dont want all the futures or non U.S. global feeds, just simple Nyse, Amex, Nasdaq. Cant seem to get them to work. Thanks for that
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| [2023-05-01 17:30:09] |
| SC Support - Posts: 1895 |
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The 'US Equities Consolidated Tape' exchange has been internally activated, and will be renewed. This change will go in effect in approximately 3 minutes. If it does not, then restart Sierra Chart after that time. See some set-up steps here: Now Available: New US Equities Consolidated Tape Data Feed (Starting with NASDAQ) they include: (1) Updating to Sierra Chart Version 2497 (2) Updating Symbol Settings here: Global Settings >> Symbol Settings >> click [Update from Server] button |
| [2023-05-01 17:47:55] |
| Sierra_Chart Engineering - Posts: 17201 |
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Also you are saving money per month. You are not paying more. You are paying less. Real-time US equities used to have a cost of about 36 USD per month and now that cost is down to 10 USD per month. If you have to change your service package from package 3 to 10 to support the Denali Data Feed, you do have to pay 10 USD per month more, but you are still saving money. You are paying just 20 USD a-month versus 36 USD per month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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