Support Board
Date/Time: Thu, 28 Nov 2024 15:44:13 +0000
Chart settings board different from introduction video
View Count: 282
| [2023-04-24 23:49:15] |
| User712294 - Posts: 7 |
|
Hello, I have just opened a Sierra account with a 14 day free trial. I am working my way through the getting started/basic user videos but when I click on 'Chart' the chart settings box I am getting looks nothing like the one on the video. How do I get to the one that's on the Video, where I can change the chart to 15 min or 5 min? Also, when I click open DOM window it is empty and looks like half of it is cut away? Any assistance you can give me here would be greatly appreciated, thank you. |
| [2023-04-25 09:38:12] |
| Sierra_Chart Engineering - Posts: 17201 |
|
The Chart Settings window will be different. Refer to: https://www.sierrachart.com/index.php?page=doc/ChartSettings.html#NewChartSettingsWindow To change the chart bars timeframe, refer to: Changing Chart Bars Period Also, when I click open DOM window it is empty and looks like half of it is cut away? We need to understand this. Provide an image of this:Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: