Support Board
Date/Time: Thu, 28 Nov 2024 17:31:08 +0000
Unable to make a trade
View Count: 320
| [2023-04-20 08:33:56] |
| User163381 - Posts: 9 |
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Hi. I am receiving this error on both MES and MCL futures (long or short): CLM3.NYMEX/MCLM3.NYMEX [CV][M] 30 Sec #5 | User order entry | Unable to Flatten/Reverse. There are working Market orders that will flatten the Position. Working non-market orders will be canceled | Symbol: MCLM3.NYMEX | TradeAccount: APEX-50XXX | 2023-04-20 10:02:16.155 * ESM3.CME/MESM3.CME [CV][M] 5 Min #1 | User order entry | Unable to Flatten/Reverse. There are working Market orders that will flatten the Position. Working non-market orders will be canceled | Symbol: MESM3.CME | TradeAccount: APEX-50XXX | 2023-04-20 10:23:35.577 * It opens the order, but immediately flattens it, booking a small loss in the account. I'm entering an order with attached stop and target (Bracket). I've tried both enter on a limit order or a market order. I have several ACSIL autotrading systems working fine within the same SC instance and account. They are only opening trades, not monitoring or closing trades not initiated by the study. What could be the problem? |
| [2023-04-20 12:39:37] |
| User163381 - Posts: 9 |
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Update: I tried removing the micro contract as trading symbol, and trade the mini directly. That works fine. So it seems there is an issue with using the data for the mini-contracts, while using the micros for trading (in chart settings, under symbol).
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| [2023-04-20 13:46:44] |
| Sierra_Chart Engineering - Posts: 17204 |
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It opens the order, but immediately flattens it, This is what the Flatten operation will do. Submit a market order and immediately flatten the position. We do not know what the problem is you are having.We could guess that the problem is that one of the market orders is not being responded to by Rithmic? CLM3.NYMEX/MCLM3.NYMEX [CV][M] 30 Sec #5 | User order entry | Unable to Flatten/Reverse. There are working Market orders that will flatten the Position. Working non-market orders will be canceled | Symbol: MCLM3.NYMEX | TradeAccount: APEX-50XXX | 2023-04-20 10:02:16.155 * No there should not be a problem with this on the Sierra Chart side: So it seems there is an issue with using the data for the mini-contracts, while using the micros for trading (in chart settings, under symbol).
However the fact that there is less liquidity in the micro contracts could be an issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-20 13:47:08
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| [2023-04-20 18:17:06] |
| User163381 - Posts: 9 |
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This is what the Flatten operation will do. Submit a market order and immediately flatten the position. We do not know what the problem is you are having.
I am trying to open a new position (not flatten it). If i click the "SELL MKT"-button, it will open the position for 0.5 seconds and then flatten it (closing the trade for a 1 tick loss). I'm not trying to flatten anything. I don't have this problem with entering trades through ACSIL strategies trading the same symbol (micros). That's why I ask where I could start troubleshooting? |
| [2023-04-21 11:41:49] |
| Sierra_Chart Engineering - Posts: 17204 |
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and then flatten it (closing the trade for a 1 tick loss). I'm not trying to flatten anything. You need to locate the order that is flattening the position and determine its origin:Trade Activity Log Analysis: Determining the Origin of a New/Modified Order Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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