Login Page - Create Account

Support Board


Date/Time: Thu, 28 Nov 2024 17:41:36 +0000



Post From: Unable to make a trade

[2023-04-20 13:46:44]
Sierra_Chart Engineering - Posts: 17204
It opens the order, but immediately flattens it,
This is what the Flatten operation will do. Submit a market order and immediately flatten the position. We do not know what the problem is you are having.

We could guess that the problem is that one of the market orders is not being responded to by Rithmic?

CLM3.NYMEX/MCLM3.NYMEX [CV][M] 30 Sec #5 | User order entry | Unable to Flatten/Reverse. There are working Market orders that will flatten the Position. Working non-market orders will be canceled | Symbol: MCLM3.NYMEX | TradeAccount: APEX-50XXX | 2023-04-20 10:02:16.155 *

No there should not be a problem with this on the Sierra Chart side:
So it seems there is an issue with using the data for the mini-contracts, while using the micros for trading (in chart settings, under symbol).
However the fact that there is less liquidity in the micro contracts could be an issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-04-20 13:47:08