Support Board
Date/Time: Fri, 29 Nov 2024 03:30:27 +0000
not getting data for any of the (other) index symbols
View Count: 361
| [2023-03-13 17:22:18] |
| AndyB - Posts: 101 |
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i have a real time sierra chart and historical symbols. not getting ANY data for any of these symbols https://www.sierrachart.com/index.php?page=doc/SierraChart_RealTime_And_Historical_Symbols.php&SymbolsPage=Indices&ID=index#INDEX
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| [2023-03-13 23:48:01] |
| Sierra_Chart Engineering - Posts: 17218 |
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We think the problem has to do with you having the Sierra Chart Exchange Data Feed active on your account. We cannot do anything about this right now but this data feed is being discontinued at the end of this month and will be replaced with a new data feed called NASDAQ global indices and our own US equities consolidated tape data feed. So next month the problem will not be present.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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