Support Board
Date/Time: Fri, 29 Nov 2024 04:29:49 +0000
Data
View Count: 354
[2023-03-08 09:55:04] |
User286865 - Posts: 12 |
Hi, I would like to use denali data feed but it's not working. Could you please help me ??? Regards P.Chardin |
[2023-03-08 11:59:42] |
Sierra_Chart Engineering - Posts: 17218 |
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-03-08 13:04:36] |
User286865 - Posts: 12 |
Here is the message log Software version: 2484 64-bit | 2023-03-08 13:57:19.070 Primary Thread ID: 7596 | 2023-03-08 13:57:19.070 Usage end date: 2024-02-10 | 2023-03-08 13:57:19.070 Enabled for: Sierra Chart Historical Data Service. | 2023-03-08 13:57:19.070 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-03-08 13:57:19.070 Enabled for: Delayed Denali Exchange Data Feed. | 2023-03-08 13:57:19.070 Enabled for exchange2: EUREX EOBI | 2023-03-08 13:57:19.070 Enabled for exchange2: fairx_exchange.data | 2023-03-08 13:57:19.070 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-03-08 13:57:19.070 Current selected Data/Trading service: SC Data - All Services | 2023-03-08 13:57:19.070 Custom symbol settings values: enabled | 2023-03-08 13:57:19.070 Chart Update Interval: 10 | 2023-03-08 13:57:19.070 Intraday Data Storage Time Unit: 0 | 2023-03-08 13:57:19.070 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2023-03-08 13:57:19.070 2023-03-08 12:57:19 Local computer time in UTC | 2023-03-08 13:57:19.070 2023-03-08 13:57:19 Local computer time in SC Time Zone | 2023-03-08 13:57:19.070 2023-03-08 07:15:46 Server time in UTC | 2023-03-08 13:57:19.070 Local computer UTC time and Server UTC time difference: 3 seconds. | 2023-03-08 13:57:19.070 Program path: C:\SierraChart\ | 2023-03-08 13:57:19.070 Data Files path: C:\SierraChart\Data\ | 2023-03-08 13:57:19.070 OS Version Number: 6.1 | 2023-03-08 13:57:19.070 Locale Setting: C | 2023-03-08 13:57:19.070 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2023-03-08 13:57:19.070 Allowed protected custom studies: | 2023-03-08 13:57:19.070 Crash reporter started: true | 2023-03-08 13:57:19.070 File >> Disconnect selected. | 2023-03-08 13:58:31.263 Denali Data Feed | Waiting for socket receive thread to end | 2023-03-08 13:58:31.296 DTC Client socket (1) | CloseSocket call. | 2023-03-08 13:58:31.297 Denali Data Feed | Disconnected from the server. | 2023-03-08 13:58:31.297 SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2023-03-08 13:58:31.297 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:31.297 DTC Client socket (2) | CloseSocket call. | 2023-03-08 13:58:31.297 SC DTC Delayed Exchange Data | Disconnected from the server. | 2023-03-08 13:58:31.297 SC Data - All Services | Disconnected. | 2023-03-08 13:58:31.297 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:31.297 SC Data - All Services | Connected to server complete. | 2023-03-08 13:58:39.901 Triggering next historical data download in queue. | 2023-03-08 13:58:39.901 Triggering next historical data download in queue. | 2023-03-08 13:58:39.901 Triggering next historical data download in queue. | 2023-03-08 13:58:39.901 Triggering next historical data download in queue. | 2023-03-08 13:58:39.901 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-03-08 13:58:39.901 No download requests in the queue to start downloads for. | 2023-03-08 13:58:39.935 No download requests in the queue to start downloads for. | 2023-03-08 13:58:39.935 No download requests in the queue to start downloads for. | 2023-03-08 13:58:39.935 No download requests in the queue to start downloads for. | 2023-03-08 13:58:39.935 Mapping NQH23-CME to NQH23. Service code: cme | 2023-03-08 13:58:39.936 Using symbol data fast lookup vector | 2023-03-08 13:58:39.936 SC DTC Delayed Exchange Data | Starting real-time market data updates for: NQH23-CME (NQH23). ID: 1 Service code: cme | 2023-03-08 13:58:39.936 SC DTC Delayed Exchange Data | Connecting to the server ds26.sierracharts.com. Port 10043 | 2023-03-08 13:58:39.936 SC DTC Delayed Exchange Data | Requesting security definition data for: NQH23-CME (NQH23). ID: 1 | 2023-03-08 13:58:39.936 Added historical Intraday data request for NQH23-CME to the queue. | 2023-03-08 13:58:39.936 Intraday data recording state for symbol NQH23-CME is set to download 'Pending'. | 2023-03-08 13:58:39.936 Triggering next historical data download in queue. | 2023-03-08 13:58:39.936 Delaying start of download for NQH23-CME. | 2023-03-08 13:58:39.936 DTC Client socket (3) | Creating socket. | 2023-03-08 13:58:39.937 DTC Client socket (3) | New receive buffer size: 5242880 | 2023-03-08 13:58:39.937 DTC Client socket (3) | Connecting to IP: 142.215.17.188. | 2023-03-08 13:58:39.937 Mapping ESH23-CME to ESH23. Service code: cme | 2023-03-08 13:58:39.951 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESH23-CME (ESH23). ID: 2 Service code: cme | 2023-03-08 13:58:39.951 SC DTC Delayed Exchange Data | Requesting security definition data for: ESH23-CME (ESH23). ID: 2 | 2023-03-08 13:58:39.951 Added historical Intraday data request for ESH23-CME to the queue. | 2023-03-08 13:58:39.951 Intraday data recording state for symbol ESH23-CME is set to download 'Pending'. | 2023-03-08 13:58:39.951 Triggering next historical data download in queue. | 2023-03-08 13:58:39.951 Mapping FDAXH23-EUREX to FDAX202303_FUT_EUREX. Service code: eurex | 2023-03-08 13:58:39.968 Denali Data Feed | Starting real-time market data updates for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 3 Service code: eurex | 2023-03-08 13:58:39.968 Denali Data Feed | Connecting to the server ds14.sierracharts.com. Port 443 | 2023-03-08 13:58:39.968 Denali Data Feed | Requesting security definition data for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 3 | 2023-03-08 13:58:39.968 Added historical Intraday data request for FDAXH23-EUREX to the queue. | 2023-03-08 13:58:39.968 Intraday data recording state for symbol FDAXH23-EUREX is set to download 'Pending'. | 2023-03-08 13:58:39.968 Triggering next historical data download in queue. | 2023-03-08 13:58:39.968 DTC Client socket (4) | Creating socket. | 2023-03-08 13:58:39.968 DTC Client socket (4) | New receive buffer size: 5242880 | 2023-03-08 13:58:39.968 DTC Client socket (4) | Connecting to IP: 176.9.9.252. | 2023-03-08 13:58:39.968 Denali Data Feed | Network connection to server complete. | 2023-03-08 13:58:39.992 Denali Data Feed | Starting socket receive thread. | 2023-03-08 13:58:39.992 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 13:58:39.992 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:40.036 Denali Data Feed | Sending logon request message. | 2023-03-08 13:58:40.036 SC DTC Delayed Exchange Data | Network connection to server complete. | 2023-03-08 13:58:40.037 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2023-03-08 13:58:40.037 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 13:58:40.038 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:40.148 SC DTC Delayed Exchange Data | Sending logon request message. | 2023-03-08 13:58:40.148 Denali Data Feed | Received logon response. | 2023-03-08 13:58:40.370 Denali Data Feed | Server Name: SC Realtime Server. | 2023-03-08 13:58:40.370 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 13:58:40.370 Denali Data Feed | Successfully connected. | 2023-03-08 13:58:40.370 Denali Data Feed | Trading is not supported. | 2023-03-08 13:58:40.370 Denali Data Feed | Restarting real-time data updates for symbol: FDAXH23-EUREX -> FDAX202303_FUT_EUREX | 2023-03-08 13:58:40.370 Denali Data Feed | Received security definition for symbol FDAXH23-EUREX | 2023-03-08 13:58:40.497 SC DTC Delayed Exchange Data | Received logon response. | 2023-03-08 13:58:40.866 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2023-03-08 13:58:40.866 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 13:58:40.866 SC DTC Delayed Exchange Data | Successfully connected. | 2023-03-08 13:58:40.866 SC DTC Delayed Exchange Data | Trading is not supported. | 2023-03-08 13:58:40.866 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESH23-CME -> ESH23 | 2023-03-08 13:58:40.866 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: NQH23-CME -> NQH23 | 2023-03-08 13:58:40.866 SC DTC Delayed Exchange Data | Received security definition for symbol ESH23-CME | 2023-03-08 13:58:41.069 SC DTC Delayed Exchange Data | Received security definition for symbol NQH23-CME | 2023-03-08 13:58:41.069 Requesting market depth updates for: ESH23-CME if supported. | 2023-03-08 13:58:44.910 Requesting market depth updates for: FDAXH23-EUREX if supported. | 2023-03-08 13:58:44.910 Requesting market depth updates for: NQH23-CME if supported. | 2023-03-08 13:58:44.910 Denali Data Feed | Clearing market depth for FDAXH23-EUREX | 2023-03-08 13:58:45.029 SC DTC Delayed Exchange Data | Clearing market depth for ESH23-CME | 2023-03-08 13:58:45.086 SC DTC Delayed Exchange Data | Clearing market depth for NQH23-CME | 2023-03-08 13:58:45.086 HD Request # 7 | Downloading Intraday chart data for NQH23-CME to the file NQH23-CME.scid. Service: cme | 2023-03-08 13:58:46.729 HD Request # 7 | Download start date-time: 2023-03-08 13:48:15.000000. File last date-time: 2023-03-08 13:48:15.006000 | 2023-03-08 13:58:46.729 HD Request # 7 | Using server: ds26.sierracharts.com port 10149 | 2023-03-08 13:58:46.729 Socket (5) | Creating socket. | 2023-03-08 13:58:46.729 Socket (5) | New receive buffer size: 5242880 | 2023-03-08 13:58:46.729 Socket (5) | Connecting to IP: 142.215.17.188. | 2023-03-08 13:58:46.729 HD Request # 7 | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:46.923 HD Request # 7 | Sending historical data logon request message. | 2023-03-08 13:58:46.923 HD Request # 7 | Requesting Intraday data. Start date-time: 2023-03-08 13:48:15. Record interval: 0. Symbol: NQH23 | 2023-03-08 13:58:47.528 HD Request # 7 | Decompressing data. | 2023-03-08 13:58:47.624 HD Request # 7 | Receiving Intraday data for NQH23-CME starting at 2023-03-08 13:48:15.006000 | 2023-03-08 13:58:47.624 Socket (5) | CloseSocket call. | 2023-03-08 13:58:47.625 Socket (5) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:47.625 Historical data download thread signaled to stop. | 2023-03-08 13:58:47.625 HD Request # 7 | Timestamp of first Intraday data file record written: 2023-03-08 13:48:23.535000. | 2023-03-08 13:58:47.625 HD Request # 7 | Received 18 Intraday data records from 2023-03-08 13:48:15.006000 to 2023-03-08 13:48:43.930000 (28.9 seconds) and wrote 17 records for NQH23-CME | 2023-03-08 13:58:47.625 HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2023-03-08 12:48:43.930000 | 2023-03-08 13:58:47.626 HD Request # 7 | Completion time: 1s. | 2023-03-08 13:58:47.626 HD Request # 7 | Intraday data download complete for NQH23-CME. Unique request ID: 7 | 2023-03-08 13:58:47.626 Removing historical data download ID 7. | 2023-03-08 13:58:47.626 Real-time Intraday chart data file updates started for NQH23-CME | 2023-03-08 13:58:47.626 Intraday chart data file opened for NQH23-CME | 2023-03-08 13:58:47.626 HD Request # 7 | Enabling Intraday chart updating for symbol. | 2023-03-08 13:58:47.626 Triggering next historical data download in queue. | 2023-03-08 13:58:47.626 HD Request # 8 | Downloading Intraday chart data for ESH23-CME to the file ESH23-CME.scid. Service: cme | 2023-03-08 13:58:47.626 HD Request # 8 | Download start date-time: 2023-03-08 13:48:17.000000. File last date-time: 2023-03-08 13:48:17.380000 | 2023-03-08 13:58:47.626 HD Request # 8 | Using server: ds23.sierracharts.com port 10150 | 2023-03-08 13:58:47.627 Socket (6) | Creating socket. | 2023-03-08 13:58:47.627 Socket (6) | New receive buffer size: 5242880 | 2023-03-08 13:58:47.627 Socket (6) | Connecting to IP: 142.215.17.190. | 2023-03-08 13:58:47.627 Socket (5) | Socket gracefully closed by remote side. | 2023-03-08 13:58:47.720 Socket (5) | Closed. | 2023-03-08 13:58:47.720 HD Request # 8 | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:47.826 HD Request # 8 | Sending historical data logon request message. | 2023-03-08 13:58:47.826 Opened cached Intraday file: C:\SierraChart\Data\NQH23-CME.scid. Thread ID: 4716 | 2023-03-08 13:58:48.375 HD Request # 8 | Requesting Intraday data. Start date-time: 2023-03-08 13:48:17. Record interval: 0. Symbol: ESH23 | 2023-03-08 13:58:48.440 HD Request # 8 | Decompressing data. | 2023-03-08 13:58:48.535 HD Request # 8 | Receiving Intraday data for ESH23-CME starting at 2023-03-08 13:48:17.310000 | 2023-03-08 13:58:48.535 Socket (6) | CloseSocket call. | 2023-03-08 13:58:48.536 Socket (6) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:48.536 Historical data download thread signaled to stop. | 2023-03-08 13:58:48.542 HD Request # 8 | Timestamp of first Intraday data file record written: 2023-03-08 13:48:20.060000. | 2023-03-08 13:58:48.542 HD Request # 8 | Received 26 Intraday data records from 2023-03-08 13:48:17.310000 to 2023-03-08 13:48:38.079016 (20.8 seconds) and wrote 23 records for ESH23-CME | 2023-03-08 13:58:48.542 HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2023-03-08 12:48:38.079016 | 2023-03-08 13:58:48.543 HD Request # 8 | Completion time: 1s. | 2023-03-08 13:58:48.543 HD Request # 8 | Intraday data download complete for ESH23-CME. Unique request ID: 8 | 2023-03-08 13:58:48.543 Removing historical data download ID 8. | 2023-03-08 13:58:48.543 Real-time Intraday chart data file updates started for ESH23-CME | 2023-03-08 13:58:48.543 Intraday chart data file opened for ESH23-CME | 2023-03-08 13:58:48.543 HD Request # 8 | Enabling Intraday chart updating for symbol. | 2023-03-08 13:58:48.543 Triggering next historical data download in queue. | 2023-03-08 13:58:48.543 HD Request # 9 | Downloading Intraday chart data for FDAXH23-EUREX to the file FDAXH23-EUREX.scid. Service: eurex | 2023-03-08 13:58:48.543 HD Request # 9 | Download start date-time: 2023-03-08 13:58:27.000000. File last date-time: 2023-03-08 13:58:27.535000 | 2023-03-08 13:58:48.543 HD Request # 9 | Using server: ds24.sierracharts.com port 10149 | 2023-03-08 13:58:48.543 Socket (5) | Creating socket. | 2023-03-08 13:58:48.543 Socket (5) | New receive buffer size: 5242880 | 2023-03-08 13:58:48.544 Socket (5) | Connecting to IP: 154.14.194.212. | 2023-03-08 13:58:48.544 HD Request # 9 | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:48.584 HD Request # 9 | Sending historical data logon request message. | 2023-03-08 13:58:48.584 Socket (6) | Socket gracefully closed by remote side. | 2023-03-08 13:58:48.632 Socket (6) | Closed. | 2023-03-08 13:58:48.632 HD Request # 9 | Requesting Intraday data. Start date-time: 2023-03-08 13:58:27. Record interval: 0. Symbol: FDAX202303_FUT_EUREX | 2023-03-08 13:58:48.702 HD Request # 9 | Decompressing data. | 2023-03-08 13:58:48.716 HD Request # 9 | Receiving Intraday data for FDAXH23-EUREX starting at 2023-03-08 13:58:27.379000 | 2023-03-08 13:58:48.716 Socket (5) | CloseSocket call. | 2023-03-08 13:58:48.717 Socket (5) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:48.717 Historical data download thread signaled to stop. | 2023-03-08 13:58:48.729 HD Request # 9 | Timestamp of first Intraday data file record written: 2023-03-08 13:58:29.673000. | 2023-03-08 13:58:48.729 HD Request # 9 | Received 19 Intraday data records from 2023-03-08 13:58:27.379000 to 2023-03-08 13:58:43.266001 (15.9 seconds) and wrote 13 records for FDAXH23-EUREX | 2023-03-08 13:58:48.729 HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2023-03-08 12:58:43.266001 | 2023-03-08 13:58:48.730 HD Request # 9 | Completion time: 0s. | 2023-03-08 13:58:48.730 HD Request # 9 | Intraday data download complete for FDAXH23-EUREX. Unique request ID: 9 | 2023-03-08 13:58:48.730 Removing historical data download ID 9. | 2023-03-08 13:58:48.730 Real-time Intraday chart data file updates started for FDAXH23-EUREX | 2023-03-08 13:58:48.730 Intraday chart data file opened for FDAXH23-EUREX | 2023-03-08 13:58:48.730 HD Request # 9 | Enabling Intraday chart updating for symbol. | 2023-03-08 13:58:48.730 Triggering next historical data download in queue. | 2023-03-08 13:58:48.730 No download requests in the queue to start downloads for. | 2023-03-08 13:58:48.730 Socket (5) | Socket gracefully closed by remote side. | 2023-03-08 13:58:48.731 Socket (5) | Closed. | 2023-03-08 13:58:48.731 Opened cached Intraday file: C:\SierraChart\Data\ESH23-CME.scid. Thread ID: 4716 | 2023-03-08 13:58:51.000 Opened cached Intraday file: C:\SierraChart\Data\FDAXH23-EUREX.scid. Thread ID: 9744 | 2023-03-08 13:58:54.038 DTC Client socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-08 14:00:43.978 DTC Client socket (1) | Closed. | 2023-03-08 14:00:43.978 DTC Client socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-08 14:00:43.978 DTC Client socket (2) | Closed. | 2023-03-08 14:00:43.978 DTC Client socket (1) | Deleting network socket now after delay. | 2023-03-08 14:01:13.978 DTC Client socket (2) | Deleting network socket now after delay. | 2023-03-08 14:01:13.978 |
[2023-03-08 14:27:33] |
Sierra_Chart Engineering - Posts: 17218 |
What symbol do you have an issue with?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-03-08 14:33:05] |
User286865 - Posts: 12 |
all symbol. I don't receive data live. It seems it's data with delay.
|
[2023-03-08 16:15:23] |
John - SC Support - Posts: 36350 |
You are only setup to get real-time data for EUREX. But we see that you are trying to access data for the CME Group. If you also want data for the CME Group, then follow the instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* You should be getting the real-time data for EUREX products, such as the chart that uses the symbol "FDAXH23-EUREX". If you are not getting real-time data for this chart (and any other EUREX charts) then let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-03-08 16:25:50] |
Sierra_Chart Engineering - Posts: 17218 |
You should definitely be getting real-time data for EUREX symbols.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-03-08 16:48:07] |
User286865 - Posts: 12 |
Thank you for your answer. All seem correct, but I 'm not sure I have the good data. How can I be sure i'm on the pack 10 ???
|
[2023-03-08 16:51:10] |
Sierra_Chart Engineering - Posts: 17218 |
Your account is currently set to Service Package 10. We can see that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-03-08 16:59:35] |
User286865 - Posts: 12 |
I'don't understand. I speak with a frend who has the same data than me ( Pack 10) and we don't have the same price?
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[2023-03-08 17:13:17] |
John - SC Support - Posts: 36350 |
The package does not determine the data. The data either comes from our Denali Exchange Data Feed or from the trading service that is being used. Is your friend using the Denali Exchange Data Feed for their data? Also, how different are prices. You have to consider that every Internet connection is different, so you would not necessarily see the "exact" same pricing, but they should be following each other if off by a fraction of a second. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-03-08 17:50:59] |
User286865 - Posts: 12 |
Is your friend using the Denali Exchange Data Feed for their data? Yes There is about 10 tick difference. I have another issue, when I try to add the footprint with the numberbar study, I have the following message: Software version: 2484 64-bit | 2023-03-08 13:57:19.070 Primary Thread ID: 7596 | 2023-03-08 13:57:19.070 Usage end date: 2024-02-10 | 2023-03-08 13:57:19.070 Enabled for: Sierra Chart Historical Data Service. | 2023-03-08 13:57:19.070 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-03-08 13:57:19.070 Enabled for: Delayed Denali Exchange Data Feed. | 2023-03-08 13:57:19.070 Enabled for exchange2: EUREX EOBI | 2023-03-08 13:57:19.070 Enabled for exchange2: fairx_exchange.data | 2023-03-08 13:57:19.070 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-03-08 13:57:19.070 Current selected Data/Trading service: SC Data - All Services | 2023-03-08 13:57:19.070 Custom symbol settings values: enabled | 2023-03-08 13:57:19.070 Chart Update Interval: 10 | 2023-03-08 13:57:19.070 Intraday Data Storage Time Unit: 0 | 2023-03-08 13:57:19.070 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2023-03-08 13:57:19.070 2023-03-08 12:57:19 Local computer time in UTC | 2023-03-08 13:57:19.070 2023-03-08 13:57:19 Local computer time in SC Time Zone | 2023-03-08 13:57:19.070 2023-03-08 07:15:46 Server time in UTC | 2023-03-08 13:57:19.070 Local computer UTC time and Server UTC time difference: 3 seconds. | 2023-03-08 13:57:19.070 Program path: C:\SierraChart\ | 2023-03-08 13:57:19.070 Data Files path: C:\SierraChart\Data\ | 2023-03-08 13:57:19.070 OS Version Number: 6.1 | 2023-03-08 13:57:19.070 Locale Setting: C | 2023-03-08 13:57:19.070 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2023-03-08 13:57:19.070 Allowed protected custom studies: | 2023-03-08 13:57:19.070 Crash reporter started: true | 2023-03-08 13:57:19.070 File >> Disconnect selected. | 2023-03-08 13:58:31.263 Denali Data Feed | Waiting for socket receive thread to end | 2023-03-08 13:58:31.296 DTC Client socket (1) | CloseSocket call. | 2023-03-08 13:58:31.297 Denali Data Feed | Disconnected from the server. | 2023-03-08 13:58:31.297 SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2023-03-08 13:58:31.297 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:31.297 DTC Client socket (2) | CloseSocket call. | 2023-03-08 13:58:31.297 SC DTC Delayed Exchange Data | Disconnected from the server. | 2023-03-08 13:58:31.297 SC Data - All Services | Disconnected. | 2023-03-08 13:58:31.297 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:31.297 SC Data - All Services | Connected to server complete. | 2023-03-08 13:58:39.901 Triggering next historical data download in queue. | 2023-03-08 13:58:39.901 Triggering next historical data download in queue. | 2023-03-08 13:58:39.901 Triggering next historical data download in queue. | 2023-03-08 13:58:39.901 Triggering next historical data download in queue. | 2023-03-08 13:58:39.901 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-03-08 13:58:39.901 No download requests in the queue to start downloads for. | 2023-03-08 13:58:39.935 No download requests in the queue to start downloads for. | 2023-03-08 13:58:39.935 No download requests in the queue to start downloads for. | 2023-03-08 13:58:39.935 No download requests in the queue to start downloads for. | 2023-03-08 13:58:39.935 Mapping NQH23-CME to NQH23. Service code: cme | 2023-03-08 13:58:39.936 Using symbol data fast lookup vector | 2023-03-08 13:58:39.936 SC DTC Delayed Exchange Data | Starting real-time market data updates for: NQH23-CME (NQH23). ID: 1 Service code: cme | 2023-03-08 13:58:39.936 SC DTC Delayed Exchange Data | Connecting to the server ds26.sierracharts.com. Port 10043 | 2023-03-08 13:58:39.936 SC DTC Delayed Exchange Data | Requesting security definition data for: NQH23-CME (NQH23). ID: 1 | 2023-03-08 13:58:39.936 Added historical Intraday data request for NQH23-CME to the queue. | 2023-03-08 13:58:39.936 Intraday data recording state for symbol NQH23-CME is set to download 'Pending'. | 2023-03-08 13:58:39.936 Triggering next historical data download in queue. | 2023-03-08 13:58:39.936 Delaying start of download for NQH23-CME. | 2023-03-08 13:58:39.936 DTC Client socket (3) | Creating socket. | 2023-03-08 13:58:39.937 DTC Client socket (3) | New receive buffer size: 5242880 | 2023-03-08 13:58:39.937 DTC Client socket (3) | Connecting to IP: 142.215.17.188. | 2023-03-08 13:58:39.937 Mapping ESH23-CME to ESH23. Service code: cme | 2023-03-08 13:58:39.951 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESH23-CME (ESH23). ID: 2 Service code: cme | 2023-03-08 13:58:39.951 SC DTC Delayed Exchange Data | Requesting security definition data for: ESH23-CME (ESH23). ID: 2 | 2023-03-08 13:58:39.951 Added historical Intraday data request for ESH23-CME to the queue. | 2023-03-08 13:58:39.951 Intraday data recording state for symbol ESH23-CME is set to download 'Pending'. | 2023-03-08 13:58:39.951 Triggering next historical data download in queue. | 2023-03-08 13:58:39.951 Mapping FDAXH23-EUREX to FDAX202303_FUT_EUREX. Service code: eurex | 2023-03-08 13:58:39.968 Denali Data Feed | Starting real-time market data updates for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 3 Service code: eurex | 2023-03-08 13:58:39.968 Denali Data Feed | Connecting to the server ds14.sierracharts.com. Port 443 | 2023-03-08 13:58:39.968 Denali Data Feed | Requesting security definition data for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 3 | 2023-03-08 13:58:39.968 Added historical Intraday data request for FDAXH23-EUREX to the queue. | 2023-03-08 13:58:39.968 Intraday data recording state for symbol FDAXH23-EUREX is set to download 'Pending'. | 2023-03-08 13:58:39.968 Triggering next historical data download in queue. | 2023-03-08 13:58:39.968 DTC Client socket (4) | Creating socket. | 2023-03-08 13:58:39.968 DTC Client socket (4) | New receive buffer size: 5242880 | 2023-03-08 13:58:39.968 DTC Client socket (4) | Connecting to IP: 176.9.9.252. | 2023-03-08 13:58:39.968 Denali Data Feed | Network connection to server complete. | 2023-03-08 13:58:39.992 Denali Data Feed | Starting socket receive thread. | 2023-03-08 13:58:39.992 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 13:58:39.992 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:40.036 Denali Data Feed | Sending logon request message. | 2023-03-08 13:58:40.036 SC DTC Delayed Exchange Data | Network connection to server complete. | 2023-03-08 13:58:40.037 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2023-03-08 13:58:40.037 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 13:58:40.038 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:40.148 SC DTC Delayed Exchange Data | Sending logon request message. | 2023-03-08 13:58:40.148 Denali Data Feed | Received logon response. | 2023-03-08 13:58:40.370 Denali Data Feed | Server Name: SC Realtime Server. | 2023-03-08 13:58:40.370 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 13:58:40.370 Denali Data Feed | Successfully connected. | 2023-03-08 13:58:40.370 Denali Data Feed | Trading is not supported. | 2023-03-08 13:58:40.370 Denali Data Feed | Restarting real-time data updates for symbol: FDAXH23-EUREX -> FDAX202303_FUT_EUREX | 2023-03-08 13:58:40.370 Denali Data Feed | Received security definition for symbol FDAXH23-EUREX | 2023-03-08 13:58:40.497 SC DTC Delayed Exchange Data | Received logon response. | 2023-03-08 13:58:40.866 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2023-03-08 13:58:40.866 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 13:58:40.866 SC DTC Delayed Exchange Data | Successfully connected. | 2023-03-08 13:58:40.866 SC DTC Delayed Exchange Data | Trading is not supported. | 2023-03-08 13:58:40.866 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESH23-CME -> ESH23 | 2023-03-08 13:58:40.866 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: NQH23-CME -> NQH23 | 2023-03-08 13:58:40.866 SC DTC Delayed Exchange Data | Received security definition for symbol ESH23-CME | 2023-03-08 13:58:41.069 SC DTC Delayed Exchange Data | Received security definition for symbol NQH23-CME | 2023-03-08 13:58:41.069 Requesting market depth updates for: ESH23-CME if supported. | 2023-03-08 13:58:44.910 Requesting market depth updates for: FDAXH23-EUREX if supported. | 2023-03-08 13:58:44.910 Requesting market depth updates for: NQH23-CME if supported. | 2023-03-08 13:58:44.910 Denali Data Feed | Clearing market depth for FDAXH23-EUREX | 2023-03-08 13:58:45.029 SC DTC Delayed Exchange Data | Clearing market depth for ESH23-CME | 2023-03-08 13:58:45.086 SC DTC Delayed Exchange Data | Clearing market depth for NQH23-CME | 2023-03-08 13:58:45.086 HD Request # 7 | Downloading Intraday chart data for NQH23-CME to the file NQH23-CME.scid. Service: cme | 2023-03-08 13:58:46.729 HD Request # 7 | Download start date-time: 2023-03-08 13:48:15.000000. File last date-time: 2023-03-08 13:48:15.006000 | 2023-03-08 13:58:46.729 HD Request # 7 | Using server: ds26.sierracharts.com port 10149 | 2023-03-08 13:58:46.729 Socket (5) | Creating socket. | 2023-03-08 13:58:46.729 Socket (5) | New receive buffer size: 5242880 | 2023-03-08 13:58:46.729 Socket (5) | Connecting to IP: 142.215.17.188. | 2023-03-08 13:58:46.729 HD Request # 7 | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:46.923 HD Request # 7 | Sending historical data logon request message. | 2023-03-08 13:58:46.923 HD Request # 7 | Requesting Intraday data. Start date-time: 2023-03-08 13:48:15. Record interval: 0. Symbol: NQH23 | 2023-03-08 13:58:47.528 HD Request # 7 | Decompressing data. | 2023-03-08 13:58:47.624 HD Request # 7 | Receiving Intraday data for NQH23-CME starting at 2023-03-08 13:48:15.006000 | 2023-03-08 13:58:47.624 Socket (5) | CloseSocket call. | 2023-03-08 13:58:47.625 Socket (5) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:47.625 Historical data download thread signaled to stop. | 2023-03-08 13:58:47.625 HD Request # 7 | Timestamp of first Intraday data file record written: 2023-03-08 13:48:23.535000. | 2023-03-08 13:58:47.625 HD Request # 7 | Received 18 Intraday data records from 2023-03-08 13:48:15.006000 to 2023-03-08 13:48:43.930000 (28.9 seconds) and wrote 17 records for NQH23-CME | 2023-03-08 13:58:47.625 HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2023-03-08 12:48:43.930000 | 2023-03-08 13:58:47.626 HD Request # 7 | Completion time: 1s. | 2023-03-08 13:58:47.626 HD Request # 7 | Intraday data download complete for NQH23-CME. Unique request ID: 7 | 2023-03-08 13:58:47.626 Removing historical data download ID 7. | 2023-03-08 13:58:47.626 Real-time Intraday chart data file updates started for NQH23-CME | 2023-03-08 13:58:47.626 Intraday chart data file opened for NQH23-CME | 2023-03-08 13:58:47.626 HD Request # 7 | Enabling Intraday chart updating for symbol. | 2023-03-08 13:58:47.626 Triggering next historical data download in queue. | 2023-03-08 13:58:47.626 HD Request # 8 | Downloading Intraday chart data for ESH23-CME to the file ESH23-CME.scid. Service: cme | 2023-03-08 13:58:47.626 HD Request # 8 | Download start date-time: 2023-03-08 13:48:17.000000. File last date-time: 2023-03-08 13:48:17.380000 | 2023-03-08 13:58:47.626 HD Request # 8 | Using server: ds23.sierracharts.com port 10150 | 2023-03-08 13:58:47.627 Socket (6) | Creating socket. | 2023-03-08 13:58:47.627 Socket (6) | New receive buffer size: 5242880 | 2023-03-08 13:58:47.627 Socket (6) | Connecting to IP: 142.215.17.190. | 2023-03-08 13:58:47.627 Socket (5) | Socket gracefully closed by remote side. | 2023-03-08 13:58:47.720 Socket (5) | Closed. | 2023-03-08 13:58:47.720 HD Request # 8 | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:47.826 HD Request # 8 | Sending historical data logon request message. | 2023-03-08 13:58:47.826 Opened cached Intraday file: C:\SierraChart\Data\NQH23-CME.scid. Thread ID: 4716 | 2023-03-08 13:58:48.375 HD Request # 8 | Requesting Intraday data. Start date-time: 2023-03-08 13:48:17. Record interval: 0. Symbol: ESH23 | 2023-03-08 13:58:48.440 HD Request # 8 | Decompressing data. | 2023-03-08 13:58:48.535 HD Request # 8 | Receiving Intraday data for ESH23-CME starting at 2023-03-08 13:48:17.310000 | 2023-03-08 13:58:48.535 Socket (6) | CloseSocket call. | 2023-03-08 13:58:48.536 Socket (6) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:48.536 Historical data download thread signaled to stop. | 2023-03-08 13:58:48.542 HD Request # 8 | Timestamp of first Intraday data file record written: 2023-03-08 13:48:20.060000. | 2023-03-08 13:58:48.542 HD Request # 8 | Received 26 Intraday data records from 2023-03-08 13:48:17.310000 to 2023-03-08 13:48:38.079016 (20.8 seconds) and wrote 23 records for ESH23-CME | 2023-03-08 13:58:48.542 HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2023-03-08 12:48:38.079016 | 2023-03-08 13:58:48.543 HD Request # 8 | Completion time: 1s. | 2023-03-08 13:58:48.543 HD Request # 8 | Intraday data download complete for ESH23-CME. Unique request ID: 8 | 2023-03-08 13:58:48.543 Removing historical data download ID 8. | 2023-03-08 13:58:48.543 Real-time Intraday chart data file updates started for ESH23-CME | 2023-03-08 13:58:48.543 Intraday chart data file opened for ESH23-CME | 2023-03-08 13:58:48.543 HD Request # 8 | Enabling Intraday chart updating for symbol. | 2023-03-08 13:58:48.543 Triggering next historical data download in queue. | 2023-03-08 13:58:48.543 HD Request # 9 | Downloading Intraday chart data for FDAXH23-EUREX to the file FDAXH23-EUREX.scid. Service: eurex | 2023-03-08 13:58:48.543 HD Request # 9 | Download start date-time: 2023-03-08 13:58:27.000000. File last date-time: 2023-03-08 13:58:27.535000 | 2023-03-08 13:58:48.543 HD Request # 9 | Using server: ds24.sierracharts.com port 10149 | 2023-03-08 13:58:48.543 Socket (5) | Creating socket. | 2023-03-08 13:58:48.543 Socket (5) | New receive buffer size: 5242880 | 2023-03-08 13:58:48.544 Socket (5) | Connecting to IP: 154.14.194.212. | 2023-03-08 13:58:48.544 HD Request # 9 | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:48.584 HD Request # 9 | Sending historical data logon request message. | 2023-03-08 13:58:48.584 Socket (6) | Socket gracefully closed by remote side. | 2023-03-08 13:58:48.632 Socket (6) | Closed. | 2023-03-08 13:58:48.632 HD Request # 9 | Requesting Intraday data. Start date-time: 2023-03-08 13:58:27. Record interval: 0. Symbol: FDAX202303_FUT_EUREX | 2023-03-08 13:58:48.702 HD Request # 9 | Decompressing data. | 2023-03-08 13:58:48.716 HD Request # 9 | Receiving Intraday data for FDAXH23-EUREX starting at 2023-03-08 13:58:27.379000 | 2023-03-08 13:58:48.716 Socket (5) | CloseSocket call. | 2023-03-08 13:58:48.717 Socket (5) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:48.717 Historical data download thread signaled to stop. | 2023-03-08 13:58:48.729 HD Request # 9 | Timestamp of first Intraday data file record written: 2023-03-08 13:58:29.673000. | 2023-03-08 13:58:48.729 HD Request # 9 | Received 19 Intraday data records from 2023-03-08 13:58:27.379000 to 2023-03-08 13:58:43.266001 (15.9 seconds) and wrote 13 records for FDAXH23-EUREX | 2023-03-08 13:58:48.729 HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2023-03-08 12:58:43.266001 | 2023-03-08 13:58:48.730 HD Request # 9 | Completion time: 0s. | 2023-03-08 13:58:48.730 HD Request # 9 | Intraday data download complete for FDAXH23-EUREX. Unique request ID: 9 | 2023-03-08 13:58:48.730 Removing historical data download ID 9. | 2023-03-08 13:58:48.730 Real-time Intraday chart data file updates started for FDAXH23-EUREX | 2023-03-08 13:58:48.730 Intraday chart data file opened for FDAXH23-EUREX | 2023-03-08 13:58:48.730 HD Request # 9 | Enabling Intraday chart updating for symbol. | 2023-03-08 13:58:48.730 Triggering next historical data download in queue. | 2023-03-08 13:58:48.730 No download requests in the queue to start downloads for. | 2023-03-08 13:58:48.730 Socket (5) | Socket gracefully closed by remote side. | 2023-03-08 13:58:48.731 Socket (5) | Closed. | 2023-03-08 13:58:48.731 Opened cached Intraday file: C:\SierraChart\Data\ESH23-CME.scid. Thread ID: 4716 | 2023-03-08 13:58:51.000 Opened cached Intraday file: C:\SierraChart\Data\FDAXH23-EUREX.scid. Thread ID: 9744 | 2023-03-08 13:58:54.038 DTC Client socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-08 14:00:43.978 DTC Client socket (1) | Closed. | 2023-03-08 14:00:43.978 DTC Client socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-08 14:00:43.978 DTC Client socket (2) | Closed. | 2023-03-08 14:00:43.978 DTC Client socket (1) | Deleting network socket now after delay. | 2023-03-08 14:01:13.978 DTC Client socket (2) | Deleting network socket now after delay. | 2023-03-08 14:01:13.978 Sierra Chart account data changed. Requesting updated account information. | 2023-03-08 17:36:51.333 Denali Data Feed | Waiting for socket receive thread to end | 2023-03-08 17:36:51.943 DTC Client socket (4) | CloseSocket call. | 2023-03-08 17:36:51.943 Denali Data Feed | Disconnected from the server. | 2023-03-08 17:36:51.943 SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2023-03-08 17:36:51.943 DTC Client socket (4) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:36:51.944 DTC Client socket (3) | CloseSocket call. | 2023-03-08 17:36:51.944 SC DTC Delayed Exchange Data | Disconnected from the server. | 2023-03-08 17:36:51.944 SC Data - All Services | Disconnected. | 2023-03-08 17:36:51.944 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2023-03-08 17:36:51.944 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:36:51.944 Successfully processed Sierra Chart account data. | 2023-03-08 17:36:51.944 DTC Client socket (4) | Socket gracefully closed by remote side. | 2023-03-08 17:36:51.961 DTC Client socket (4) | Closed. | 2023-03-08 17:36:51.961 SC Data - All Services | Connected to server complete. | 2023-03-08 17:36:53.954 Triggering next historical data download in queue. | 2023-03-08 17:36:53.954 Triggering next historical data download in queue. | 2023-03-08 17:36:53.954 Triggering next historical data download in queue. | 2023-03-08 17:36:53.954 Triggering next historical data download in queue. | 2023-03-08 17:36:53.954 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-03-08 17:36:53.954 No download requests in the queue to start downloads for. | 2023-03-08 17:36:53.990 No download requests in the queue to start downloads for. | 2023-03-08 17:36:53.990 No download requests in the queue to start downloads for. | 2023-03-08 17:36:53.990 No download requests in the queue to start downloads for. | 2023-03-08 17:36:53.990 Mapping FDAXH23-EUREX to FDAX202303_FUT_EUREX. Service code: eurex | 2023-03-08 17:36:53.990 Using symbol data fast lookup vector | 2023-03-08 17:36:53.990 Denali Data Feed | Starting real-time market data updates for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 1 Service code: eurex | 2023-03-08 17:36:53.990 Denali Data Feed | Connecting to the server ds14.sierracharts.com. Port 443 | 2023-03-08 17:36:53.990 Denali Data Feed | Requesting security definition data for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 1 | 2023-03-08 17:36:53.990 Added historical Intraday data request for FDAXH23-EUREX to the queue. | 2023-03-08 17:36:53.990 Intraday data recording state for symbol FDAXH23-EUREX is set to download 'Pending'. | 2023-03-08 17:36:53.990 Triggering next historical data download in queue. | 2023-03-08 17:36:53.990 DTC Client socket (1) | Creating socket. | 2023-03-08 17:36:53.999 DTC Client socket (1) | New receive buffer size: 5242880 | 2023-03-08 17:36:53.999 DTC Client socket (1) | Connecting to IP: 176.9.9.252. | 2023-03-08 17:36:53.999 Delaying start of download for FDAXH23-EUREX. | 2023-03-08 17:36:54.009 Denali Data Feed | Network connection to server complete. | 2023-03-08 17:36:54.033 Denali Data Feed | Starting socket receive thread. | 2023-03-08 17:36:54.033 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 17:36:54.033 Mapping NQH23-CME to NQH23. Service code: cme | 2023-03-08 17:36:54.033 SC DTC Delayed Exchange Data | Starting real-time market data updates for: NQH23-CME (NQH23). ID: 2 Service code: cme | 2023-03-08 17:36:54.033 SC DTC Delayed Exchange Data | Connecting to the server ds28.sierracharts.com. Port 10043 | 2023-03-08 17:36:54.033 SC DTC Delayed Exchange Data | Requesting security definition data for: NQH23-CME (NQH23). ID: 2 | 2023-03-08 17:36:54.033 Added historical Intraday data request for NQH23-CME to the queue. | 2023-03-08 17:36:54.033 Intraday data recording state for symbol NQH23-CME is set to download 'Pending'. | 2023-03-08 17:36:54.033 Triggering next historical data download in queue. | 2023-03-08 17:36:54.033 DTC Client socket (2) | Creating socket. | 2023-03-08 17:36:54.049 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-03-08 17:36:54.049 DTC Client socket (2) | Connecting to IP: 142.215.18.147. | 2023-03-08 17:36:54.049 Mapping ESH23-CME to ESH23. Service code: cme | 2023-03-08 17:36:54.051 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESH23-CME (ESH23). ID: 3 Service code: cme | 2023-03-08 17:36:54.051 SC DTC Delayed Exchange Data | Requesting security definition data for: ESH23-CME (ESH23). ID: 3 | 2023-03-08 17:36:54.051 Added historical Intraday data request for ESH23-CME to the queue. | 2023-03-08 17:36:54.051 Intraday data recording state for symbol ESH23-CME is set to download 'Pending'. | 2023-03-08 17:36:54.051 Triggering next historical data download in queue. | 2023-03-08 17:36:54.051 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-03-08 17:36:54.068 Denali Data Feed | Sending logon request message. | 2023-03-08 17:36:54.068 SC DTC Delayed Exchange Data | Network connection to server complete. | 2023-03-08 17:36:54.147 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2023-03-08 17:36:54.147 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 17:36:54.147 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2023-03-08 17:36:54.275 SC DTC Delayed Exchange Data | Sending logon request message. | 2023-03-08 17:36:54.275 Denali Data Feed | Received logon response. | 2023-03-08 17:36:54.404 Denali Data Feed | Server Name: SC Realtime Server. | 2023-03-08 17:36:54.404 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 17:36:54.404 Denali Data Feed | Successfully connected. | 2023-03-08 17:36:54.404 Denali Data Feed | Trading is not supported. | 2023-03-08 17:36:54.404 Denali Data Feed | Restarting real-time data updates for symbol: FDAXH23-EUREX -> FDAX202303_FUT_EUREX | 2023-03-08 17:36:54.404 Denali Data Feed | Received security definition for symbol FDAXH23-EUREX | 2023-03-08 17:36:54.534 SC DTC Delayed Exchange Data | Received logon response. | 2023-03-08 17:36:55.008 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2023-03-08 17:36:55.008 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 17:36:55.008 SC DTC Delayed Exchange Data | Successfully connected. | 2023-03-08 17:36:55.008 SC DTC Delayed Exchange Data | Trading is not supported. | 2023-03-08 17:36:55.008 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESH23-CME -> ESH23 | 2023-03-08 17:36:55.008 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: NQH23-CME -> NQH23 | 2023-03-08 17:36:55.008 SC DTC Delayed Exchange Data | Received security definition for symbol ESH23-CME | 2023-03-08 17:36:55.206 SC DTC Delayed Exchange Data | Received security definition for symbol NQH23-CME | 2023-03-08 17:36:55.206 Requesting market depth updates for: ESH23-CME if supported. | 2023-03-08 17:36:58.962 Requesting market depth updates for: FDAXH23-EUREX if supported. | 2023-03-08 17:36:58.962 Requesting market depth updates for: NQH23-CME if supported. | 2023-03-08 17:36:58.962 Denali Data Feed | Clearing market depth for FDAXH23-EUREX | 2023-03-08 17:36:59.061 SC DTC Delayed Exchange Data | Clearing market depth for ESH23-CME | 2023-03-08 17:36:59.091 SC DTC Delayed Exchange Data | Clearing market depth for NQH23-CME | 2023-03-08 17:36:59.091 HD Request # 10 | Downloading Intraday chart data for FDAXH23-EUREX to the file FDAXH23-EUREX.scid. Service: eurex | 2023-03-08 17:36:59.562 HD Request # 10 | Download start date-time: 2023-03-08 17:36:40.000000. File last date-time: 2023-03-08 17:36:40.058000 | 2023-03-08 17:36:59.562 HD Request # 10 | Using server: ds24.sierracharts.com port 10150 | 2023-03-08 17:36:59.613 Socket (4) | Creating socket. | 2023-03-08 17:36:59.630 Socket (4) | New receive buffer size: 5242880 | 2023-03-08 17:36:59.630 Socket (4) | Connecting to IP: 154.14.194.212. | 2023-03-08 17:36:59.630 HD Request # 10 | Setting DTC encoding to Binary VLS | 2023-03-08 17:36:59.664 HD Request # 10 | Sending historical data logon request message. | 2023-03-08 17:36:59.664 HD Request # 10 | Requesting Intraday data. Start date-time: 2023-03-08 17:36:40. Record interval: 0. Symbol: FDAX202303_FUT_EUREX | 2023-03-08 17:36:59.785 HD Request # 10 | Decompressing data. | 2023-03-08 17:36:59.799 HD Request # 10 | Receiving Intraday data for FDAXH23-EUREX starting at 2023-03-08 17:36:40.058000 | 2023-03-08 17:36:59.812 Socket (4) | CloseSocket call. | 2023-03-08 17:36:59.813 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:36:59.813 Historical data download thread signaled to stop. | 2023-03-08 17:36:59.816 HD Request # 10 | Timestamp of first Intraday data file record written: 2023-03-08 17:36:51.811000. | 2023-03-08 17:36:59.816 HD Request # 10 | Received 5 Intraday data records from 2023-03-08 17:36:40.058000 to 2023-03-08 17:36:53.110002 (13.1 seconds) and wrote 4 records for FDAXH23-EUREX | 2023-03-08 17:36:59.816 HD Request # 10 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:36:53.110002 | 2023-03-08 17:36:59.817 Added 8 Time and Sales records to Intraday data file for FDAXH23-EUREX after download. | 2023-03-08 17:36:59.817 HD Request # 10 | Completion time: 0s. | 2023-03-08 17:36:59.817 HD Request # 10 | Intraday data download complete for FDAXH23-EUREX. Unique request ID: 10 | 2023-03-08 17:36:59.817 Removing historical data download ID 10. | 2023-03-08 17:36:59.817 Real-time Intraday chart data file updates started for FDAXH23-EUREX | 2023-03-08 17:36:59.817 Intraday chart data file opened for FDAXH23-EUREX | 2023-03-08 17:36:59.817 HD Request # 10 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:36:59.817 Triggering next historical data download in queue. | 2023-03-08 17:36:59.817 Delaying start of download for NQH23-CME. | 2023-03-08 17:36:59.817 Socket (4) | Socket gracefully closed by remote side. | 2023-03-08 17:36:59.827 Socket (4) | Closed. | 2023-03-08 17:36:59.827 HD Request # 11 | Downloading Intraday chart data for NQH23-CME to the file NQH23-CME.scid. Service: cme | 2023-03-08 17:37:00.567 HD Request # 11 | Download start date-time: 2023-03-08 17:26:38.000000. File last date-time: 2023-03-08 17:26:38.798000 | 2023-03-08 17:37:00.567 HD Request # 11 | Using server: ds26.sierracharts.com port 10149 | 2023-03-08 17:37:00.567 Socket (4) | Creating socket. | 2023-03-08 17:37:00.568 Socket (4) | New receive buffer size: 5242880 | 2023-03-08 17:37:00.568 Socket (4) | Connecting to IP: 142.215.17.188. | 2023-03-08 17:37:00.568 HD Request # 11 | Setting DTC encoding to Binary VLS | 2023-03-08 17:37:00.763 HD Request # 11 | Sending historical data logon request message. | 2023-03-08 17:37:00.763 HD Request # 11 | Requesting Intraday data. Start date-time: 2023-03-08 17:26:38. Record interval: 0. Symbol: NQH23 | 2023-03-08 17:37:01.378 HD Request # 11 | Decompressing data. | 2023-03-08 17:37:01.472 HD Request # 11 | Receiving Intraday data for NQH23-CME starting at 2023-03-08 17:26:38.074000 | 2023-03-08 17:37:01.473 Socket (4) | CloseSocket call. | 2023-03-08 17:37:01.474 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:37:01.474 Historical data download thread signaled to stop. | 2023-03-08 17:37:01.474 HD Request # 11 | Timestamp of first Intraday data file record written: 2023-03-08 17:26:39.242000. | 2023-03-08 17:37:01.474 HD Request # 11 | Received 149 Intraday data records from 2023-03-08 17:26:38.074000 to 2023-03-08 17:26:57.857000 (19.8 seconds) and wrote 145 records for NQH23-CME | 2023-03-08 17:37:01.474 HD Request # 11 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:26:57.857000 | 2023-03-08 17:37:01.475 HD Request # 11 | Completion time: 1s. | 2023-03-08 17:37:01.475 HD Request # 11 | Intraday data download complete for NQH23-CME. Unique request ID: 11 | 2023-03-08 17:37:01.475 Removing historical data download ID 11. | 2023-03-08 17:37:01.475 Real-time Intraday chart data file updates started for NQH23-CME | 2023-03-08 17:37:01.475 Intraday chart data file opened for NQH23-CME | 2023-03-08 17:37:01.475 HD Request # 11 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:37:01.475 Triggering next historical data download in queue. | 2023-03-08 17:37:01.475 HD Request # 12 | Downloading Intraday chart data for ESH23-CME to the file ESH23-CME.scid. Service: cme | 2023-03-08 17:37:01.475 HD Request # 12 | Download start date-time: 2023-03-08 17:26:38.000000. File last date-time: 2023-03-08 17:26:38.395000 | 2023-03-08 17:37:01.475 HD Request # 12 | Using server: ds23.sierracharts.com port 10150 | 2023-03-08 17:37:01.475 Socket (5) | Creating socket. | 2023-03-08 17:37:01.476 Socket (5) | New receive buffer size: 5242880 | 2023-03-08 17:37:01.476 Socket (5) | Connecting to IP: 142.215.17.190. | 2023-03-08 17:37:01.476 Opened cached Intraday file: C:\SierraChart\Data\NQH23-CME.scid. Thread ID: 4172 | 2023-03-08 17:37:01.491 Socket (4) | Socket gracefully closed by remote side. | 2023-03-08 17:37:01.569 Socket (4) | Closed. | 2023-03-08 17:37:01.569 HD Request # 12 | Setting DTC encoding to Binary VLS | 2023-03-08 17:37:01.678 HD Request # 12 | Sending historical data logon request message. | 2023-03-08 17:37:01.678 HD Request # 12 | Requesting Intraday data. Start date-time: 2023-03-08 17:26:38. Record interval: 0. Symbol: ESH23 | 2023-03-08 17:37:02.294 HD Request # 12 | Decompressing data. | 2023-03-08 17:37:02.389 HD Request # 12 | Receiving Intraday data for ESH23-CME starting at 2023-03-08 17:26:38.127000 | 2023-03-08 17:37:02.391 Socket (5) | CloseSocket call. | 2023-03-08 17:37:02.392 Socket (5) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:37:02.392 Historical data download thread signaled to stop. | 2023-03-08 17:37:02.395 HD Request # 12 | Timestamp of first Intraday data file record written: 2023-03-08 17:26:38.989000. | 2023-03-08 17:37:02.395 HD Request # 12 | Received 351 Intraday data records from 2023-03-08 17:26:38.127000 to 2023-03-08 17:26:58.728000 (20.6 seconds) and wrote 328 records for ESH23-CME | 2023-03-08 17:37:02.395 HD Request # 12 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:26:58.728000 | 2023-03-08 17:37:02.396 HD Request # 12 | Completion time: 1s. | 2023-03-08 17:37:02.396 HD Request # 12 | Intraday data download complete for ESH23-CME. Unique request ID: 12 | 2023-03-08 17:37:02.396 Removing historical data download ID 12. | 2023-03-08 17:37:02.396 Real-time Intraday chart data file updates started for ESH23-CME | 2023-03-08 17:37:02.396 Intraday chart data file opened for ESH23-CME | 2023-03-08 17:37:02.396 HD Request # 12 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:37:02.396 Triggering next historical data download in queue. | 2023-03-08 17:37:02.396 No download requests in the queue to start downloads for. | 2023-03-08 17:37:02.396 Opened cached Intraday file: C:\SierraChart\Data\ESH23-CME.scid. Thread ID: 4172 | 2023-03-08 17:37:02.452 Socket (5) | Socket gracefully closed by remote side. | 2023-03-08 17:37:02.488 Socket (5) | Closed. | 2023-03-08 17:37:02.488 Opened cached Intraday file: C:\SierraChart\Data\FDAXH23-EUREX.scid. Thread ID: 9744 | 2023-03-08 17:37:05.496 File >> Disconnect selected. | 2023-03-08 17:37:46.691 Denali Data Feed | Waiting for socket receive thread to end | 2023-03-08 17:37:46.730 DTC Client socket (1) | CloseSocket call. | 2023-03-08 17:37:46.730 Denali Data Feed | Disconnected from the server. | 2023-03-08 17:37:46.730 SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2023-03-08 17:37:46.730 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:37:46.730 DTC Client socket (2) | CloseSocket call. | 2023-03-08 17:37:46.730 SC DTC Delayed Exchange Data | Disconnected from the server. | 2023-03-08 17:37:46.730 SC Data - All Services | Disconnected. | 2023-03-08 17:37:46.730 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:37:46.731 DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-03-08 17:37:46.748 DTC Client socket (1) | Closed. | 2023-03-08 17:37:46.748 SC Data - All Services | Connected to server complete. | 2023-03-08 17:37:52.688 Triggering next historical data download in queue. | 2023-03-08 17:37:52.688 Triggering next historical data download in queue. | 2023-03-08 17:37:52.688 Triggering next historical data download in queue. | 2023-03-08 17:37:52.688 Triggering next historical data download in queue. | 2023-03-08 17:37:52.688 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-03-08 17:37:52.688 No download requests in the queue to start downloads for. | 2023-03-08 17:37:52.724 No download requests in the queue to start downloads for. | 2023-03-08 17:37:52.724 No download requests in the queue to start downloads for. | 2023-03-08 17:37:52.724 No download requests in the queue to start downloads for. | 2023-03-08 17:37:52.724 Mapping ESH23-CME to ESH23. Service code: cme | 2023-03-08 17:37:52.724 Using symbol data fast lookup vector | 2023-03-08 17:37:52.724 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESH23-CME (ESH23). ID: 1 Service code: cme | 2023-03-08 17:37:52.724 SC DTC Delayed Exchange Data | Connecting to the server ds23.sierracharts.com. Port 10043 | 2023-03-08 17:37:52.724 SC DTC Delayed Exchange Data | Requesting security definition data for: ESH23-CME (ESH23). ID: 1 | 2023-03-08 17:37:52.724 Added historical Intraday data request for ESH23-CME to the queue. | 2023-03-08 17:37:52.725 Intraday data recording state for symbol ESH23-CME is set to download 'Pending'. | 2023-03-08 17:37:52.725 Triggering next historical data download in queue. | 2023-03-08 17:37:52.725 DTC Client socket (1) | Creating socket. | 2023-03-08 17:37:52.725 DTC Client socket (1) | New receive buffer size: 5242880 | 2023-03-08 17:37:52.725 DTC Client socket (1) | Connecting to IP: 142.215.17.190. | 2023-03-08 17:37:52.725 Delaying start of download for ESH23-CME. | 2023-03-08 17:37:52.733 Mapping FDAXH23-EUREX to FDAX202303_FUT_EUREX. Service code: eurex | 2023-03-08 17:37:52.745 Denali Data Feed | Starting real-time market data updates for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 2 Service code: eurex | 2023-03-08 17:37:52.745 Denali Data Feed | Connecting to the server ds24.sierracharts.com. Port 443 | 2023-03-08 17:37:52.745 Denali Data Feed | Requesting security definition data for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 2 | 2023-03-08 17:37:52.745 Added historical Intraday data request for FDAXH23-EUREX to the queue. | 2023-03-08 17:37:52.745 Intraday data recording state for symbol FDAXH23-EUREX is set to download 'Pending'. | 2023-03-08 17:37:52.745 Triggering next historical data download in queue. | 2023-03-08 17:37:52.745 DTC Client socket (4) | Creating socket. | 2023-03-08 17:37:52.745 DTC Client socket (4) | New receive buffer size: 5242880 | 2023-03-08 17:37:52.745 DTC Client socket (4) | Connecting to IP: 154.14.194.212. | 2023-03-08 17:37:52.745 Mapping NQH23-CME to NQH23. Service code: cme | 2023-03-08 17:37:52.749 SC DTC Delayed Exchange Data | Starting real-time market data updates for: NQH23-CME (NQH23). ID: 3 Service code: cme | 2023-03-08 17:37:52.749 SC DTC Delayed Exchange Data | Requesting security definition data for: NQH23-CME (NQH23). ID: 3 | 2023-03-08 17:37:52.749 Added historical Intraday data request for NQH23-CME to the queue. | 2023-03-08 17:37:52.749 Intraday data recording state for symbol NQH23-CME is set to download 'Pending'. | 2023-03-08 17:37:52.749 Triggering next historical data download in queue. | 2023-03-08 17:37:52.749 Denali Data Feed | Network connection to server complete. | 2023-03-08 17:37:52.762 Denali Data Feed | Starting socket receive thread. | 2023-03-08 17:37:52.762 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 17:37:52.762 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-03-08 17:37:52.800 Denali Data Feed | Sending logon request message. | 2023-03-08 17:37:52.800 SC DTC Delayed Exchange Data | Network connection to server complete. | 2023-03-08 17:37:52.833 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2023-03-08 17:37:52.833 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 17:37:52.833 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2023-03-08 17:37:52.968 SC DTC Delayed Exchange Data | Sending logon request message. | 2023-03-08 17:37:52.968 Denali Data Feed | Received logon response. | 2023-03-08 17:37:53.131 Denali Data Feed | Server Name: SC Realtime Server. | 2023-03-08 17:37:53.131 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 17:37:53.131 Denali Data Feed | Successfully connected. | 2023-03-08 17:37:53.131 Denali Data Feed | Trading is not supported. | 2023-03-08 17:37:53.131 Denali Data Feed | Restarting real-time data updates for symbol: FDAXH23-EUREX -> FDAX202303_FUT_EUREX | 2023-03-08 17:37:53.131 Denali Data Feed | Received security definition for symbol FDAXH23-EUREX | 2023-03-08 17:37:53.225 SC DTC Delayed Exchange Data | Received logon response. | 2023-03-08 17:37:53.691 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2023-03-08 17:37:53.691 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 17:37:53.691 SC DTC Delayed Exchange Data | Successfully connected. | 2023-03-08 17:37:53.691 SC DTC Delayed Exchange Data | Trading is not supported. | 2023-03-08 17:37:53.691 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESH23-CME -> ESH23 | 2023-03-08 17:37:53.691 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: NQH23-CME -> NQH23 | 2023-03-08 17:37:53.691 SC DTC Delayed Exchange Data | Received security definition for symbol ESH23-CME | 2023-03-08 17:37:53.883 SC DTC Delayed Exchange Data | Received security definition for symbol NQH23-CME | 2023-03-08 17:37:53.883 Requesting market depth updates for: ESH23-CME if supported. | 2023-03-08 17:37:57.707 Requesting market depth updates for: FDAXH23-EUREX if supported. | 2023-03-08 17:37:57.707 Requesting market depth updates for: NQH23-CME if supported. | 2023-03-08 17:37:57.707 Denali Data Feed | Clearing market depth for FDAXH23-EUREX | 2023-03-08 17:37:57.800 SC DTC Delayed Exchange Data | Clearing market depth for ESH23-CME | 2023-03-08 17:37:57.844 SC DTC Delayed Exchange Data | Clearing market depth for NQH23-CME | 2023-03-08 17:37:57.844 HD Request # 13 | Downloading Intraday chart data for ESH23-CME to the file ESH23-CME.scid. Service: cme | 2023-03-08 17:37:58.365 HD Request # 13 | Download start date-time: 2023-03-08 17:27:33.000000. File last date-time: 2023-03-08 17:27:33.476000 | 2023-03-08 17:37:58.365 HD Request # 13 | Using server: ds26.sierracharts.com port 10149 | 2023-03-08 17:37:58.365 Socket (5) | Creating socket. | 2023-03-08 17:37:58.365 Socket (5) | New receive buffer size: 5242880 | 2023-03-08 17:37:58.365 Socket (5) | Connecting to IP: 142.215.17.188. | 2023-03-08 17:37:58.365 HD Request # 13 | Setting DTC encoding to Binary VLS | 2023-03-08 17:37:58.560 HD Request # 13 | Sending historical data logon request message. | 2023-03-08 17:37:58.560 HD Request # 13 | Requesting Intraday data. Start date-time: 2023-03-08 17:27:33. Record interval: 0. Symbol: ESH23 | 2023-03-08 17:37:59.173 HD Request # 13 | Decompressing data. | 2023-03-08 17:37:59.267 HD Request # 13 | Receiving Intraday data for ESH23-CME starting at 2023-03-08 17:27:33.476000 | 2023-03-08 17:37:59.268 Socket (5) | CloseSocket call. | 2023-03-08 17:37:59.270 Socket (5) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:37:59.270 Historical data download thread signaled to stop. | 2023-03-08 17:37:59.272 HD Request # 13 | Timestamp of first Intraday data file record written: 2023-03-08 17:27:33.800000. | 2023-03-08 17:37:59.272 HD Request # 13 | Received 686 Intraday data records from 2023-03-08 17:27:33.476000 to 2023-03-08 17:27:55.834007 (22.4 seconds) and wrote 685 records for ESH23-CME | 2023-03-08 17:37:59.272 HD Request # 13 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:27:55.834007 | 2023-03-08 17:37:59.273 HD Request # 13 | Completion time: 1s. | 2023-03-08 17:37:59.273 HD Request # 13 | Intraday data download complete for ESH23-CME. Unique request ID: 13 | 2023-03-08 17:37:59.273 Removing historical data download ID 13. | 2023-03-08 17:37:59.273 Real-time Intraday chart data file updates started for ESH23-CME | 2023-03-08 17:37:59.273 Intraday chart data file opened for ESH23-CME | 2023-03-08 17:37:59.273 HD Request # 13 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:37:59.273 Triggering next historical data download in queue. | 2023-03-08 17:37:59.273 HD Request # 14 | Downloading Intraday chart data for FDAXH23-EUREX to the file FDAXH23-EUREX.scid. Service: eurex | 2023-03-08 17:37:59.273 HD Request # 14 | Download start date-time: 2023-03-08 17:37:30.000000. File last date-time: 2023-03-08 17:37:30.036001 | 2023-03-08 17:37:59.273 HD Request # 14 | Using server: ds24.sierracharts.com port 10150 | 2023-03-08 17:37:59.273 Socket (6) | Creating socket. | 2023-03-08 17:37:59.273 Socket (6) | New receive buffer size: 5242880 | 2023-03-08 17:37:59.273 Socket (6) | Connecting to IP: 154.14.194.212. | 2023-03-08 17:37:59.273 HD Request # 14 | Setting DTC encoding to Binary VLS | 2023-03-08 17:37:59.307 HD Request # 14 | Sending historical data logon request message. | 2023-03-08 17:37:59.307 Socket (5) | Socket gracefully closed by remote side. | 2023-03-08 17:37:59.365 Socket (5) | Closed. | 2023-03-08 17:37:59.365 HD Request # 14 | Requesting Intraday data. Start date-time: 2023-03-08 17:37:30. Record interval: 0. Symbol: FDAX202303_FUT_EUREX | 2023-03-08 17:37:59.424 HD Request # 14 | Decompressing data. | 2023-03-08 17:37:59.440 HD Request # 14 | Receiving Intraday data for FDAXH23-EUREX starting at 2023-03-08 17:37:30.036000 | 2023-03-08 17:37:59.440 Socket (6) | CloseSocket call. | 2023-03-08 17:37:59.442 Socket (6) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:37:59.442 Socket (6) | Socket gracefully closed by remote side. | 2023-03-08 17:37:59.456 Socket (6) | Closed. | 2023-03-08 17:37:59.456 Historical data download thread signaled to stop. | 2023-03-08 17:37:59.457 HD Request # 14 | Timestamp of first Intraday data file record written: 2023-03-08 17:37:45.219000. | 2023-03-08 17:37:59.457 HD Request # 14 | Received 7 Intraday data records from 2023-03-08 17:37:30.036000 to 2023-03-08 17:37:48.351002 (18.3 seconds) and wrote 5 records for FDAXH23-EUREX | 2023-03-08 17:37:59.457 HD Request # 14 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:37:48.351002 | 2023-03-08 17:37:59.458 HD Request # 14 | Completion time: 0s. | 2023-03-08 17:37:59.458 HD Request # 14 | Intraday data download complete for FDAXH23-EUREX. Unique request ID: 14 | 2023-03-08 17:37:59.458 Removing historical data download ID 14. | 2023-03-08 17:37:59.458 Real-time Intraday chart data file updates started for FDAXH23-EUREX | 2023-03-08 17:37:59.458 Intraday chart data file opened for FDAXH23-EUREX | 2023-03-08 17:37:59.458 HD Request # 14 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:37:59.458 Triggering next historical data download in queue. | 2023-03-08 17:37:59.458 HD Request # 15 | Downloading Intraday chart data for NQH23-CME to the file NQH23-CME.scid. Service: cme | 2023-03-08 17:37:59.458 HD Request # 15 | Download start date-time: 2023-03-08 17:27:33.000000. File last date-time: 2023-03-08 17:27:33.724000 | 2023-03-08 17:37:59.458 HD Request # 15 | Using server: ds26.sierracharts.com port 10149 | 2023-03-08 17:37:59.458 Socket (5) | Creating socket. | 2023-03-08 17:37:59.458 Socket (5) | New receive buffer size: 5242880 | 2023-03-08 17:37:59.458 Socket (5) | Connecting to IP: 142.215.17.188. | 2023-03-08 17:37:59.458 HD Request # 15 | Setting DTC encoding to Binary VLS | 2023-03-08 17:37:59.654 HD Request # 15 | Sending historical data logon request message. | 2023-03-08 17:37:59.654 Opened cached Intraday file: C:\SierraChart\Data\ESH23-CME.scid. Thread ID: 8132 | 2023-03-08 17:37:59.689 HD Request # 15 | Requesting Intraday data. Start date-time: 2023-03-08 17:27:33. Record interval: 0. Symbol: NQH23 | 2023-03-08 17:37:59.749 HD Request # 15 | Decompressing data. | 2023-03-08 17:37:59.844 HD Request # 15 | Receiving Intraday data for NQH23-CME starting at 2023-03-08 17:27:33.014000 | 2023-03-08 17:37:59.844 Socket (5) | CloseSocket call. | 2023-03-08 17:37:59.846 Socket (5) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:37:59.846 Historical data download thread signaled to stop. | 2023-03-08 17:37:59.856 HD Request # 15 | Timestamp of first Intraday data file record written: 2023-03-08 17:27:33.800000. | 2023-03-08 17:37:59.856 HD Request # 15 | Received 250 Intraday data records from 2023-03-08 17:27:33.014000 to 2023-03-08 17:27:56.911000 (23.9 seconds) and wrote 233 records for NQH23-CME | 2023-03-08 17:37:59.856 HD Request # 15 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:27:56.911000 | 2023-03-08 17:37:59.857 HD Request # 15 | Completion time: 0s. | 2023-03-08 17:37:59.857 HD Request # 15 | Intraday data download complete for NQH23-CME. Unique request ID: 15 | 2023-03-08 17:37:59.857 Removing historical data download ID 15. | 2023-03-08 17:37:59.857 Real-time Intraday chart data file updates started for NQH23-CME | 2023-03-08 17:37:59.857 Intraday chart data file opened for NQH23-CME | 2023-03-08 17:37:59.857 HD Request # 15 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:37:59.857 Triggering next historical data download in queue. | 2023-03-08 17:37:59.857 No download requests in the queue to start downloads for. | 2023-03-08 17:37:59.857 Socket (5) | Socket gracefully closed by remote side. | 2023-03-08 17:37:59.941 Socket (5) | Closed. | 2023-03-08 17:37:59.941 Opened cached Intraday file: C:\SierraChart\Data\NQH23-CME.scid. Thread ID: 8132 | 2023-03-08 17:38:00.029 Opened cached Intraday file: C:\SierraChart\Data\FDAXH23-EUREX.scid. Thread ID: 9744 | 2023-03-08 17:38:05.500 DTC Client socket (3) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-08 17:39:14.293 DTC Client socket (3) | Closed. | 2023-03-08 17:39:14.293 Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-03-08 17:39:26.090 * Numbers Bars | To restore the chart, remove this study. | 2023-03-08 17:39:26.090 * Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-03-08 17:39:26.286 * Numbers Bars | To restore the chart, remove this study. | 2023-03-08 17:39:26.286 * Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-03-08 17:39:26.455 * Numbers Bars | To restore the chart, remove this study. | 2023-03-08 17:39:26.455 * DTC Client socket (3) | Deleting network socket now after delay. | 2023-03-08 17:39:44.293 DTC Client socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-08 17:40:14.294 DTC Client socket (2) | Closed. | 2023-03-08 17:40:14.294 DTC Client socket (2) | Deleting network socket now after delay. | 2023-03-08 17:40:44.295 Requested new login tokens. | 2023-03-08 17:41:15.703 Received 8 login tokens. | 2023-03-08 17:41:15.938 File >> Disconnect selected. | 2023-03-08 17:52:48.306 Denali Data Feed | Waiting for socket receive thread to end | 2023-03-08 17:52:48.347 DTC Client socket (4) | CloseSocket call. | 2023-03-08 17:52:48.347 Denali Data Feed | Disconnected from the server. | 2023-03-08 17:52:48.347 SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2023-03-08 17:52:48.347 DTC Client socket (4) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:52:48.347 DTC Client socket (1) | CloseSocket call. | 2023-03-08 17:52:48.347 SC DTC Delayed Exchange Data | Disconnected from the server. | 2023-03-08 17:52:48.347 SC Data - All Services | Disconnected. | 2023-03-08 17:52:48.347 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:52:48.347 DTC Client socket (4) | Socket gracefully closed by remote side. | 2023-03-08 17:52:48.361 DTC Client socket (4) | Closed. | 2023-03-08 17:52:48.361 SC Data - All Services | Connected to server complete. | 2023-03-08 17:52:55.929 Triggering next historical data download in queue. | 2023-03-08 17:52:55.929 Triggering next historical data download in queue. | 2023-03-08 17:52:55.929 Triggering next historical data download in queue. | 2023-03-08 17:52:55.929 Triggering next historical data download in queue. | 2023-03-08 17:52:55.929 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-03-08 17:52:55.929 No download requests in the queue to start downloads for. | 2023-03-08 17:52:55.966 No download requests in the queue to start downloads for. | 2023-03-08 17:52:55.966 No download requests in the queue to start downloads for. | 2023-03-08 17:52:55.966 No download requests in the queue to start downloads for. | 2023-03-08 17:52:55.966 Mapping ESH23-CME to ESH23. Service code: cme | 2023-03-08 17:52:55.966 Using symbol data fast lookup vector | 2023-03-08 17:52:55.966 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESH23-CME (ESH23). ID: 1 Service code: cme | 2023-03-08 17:52:55.966 SC DTC Delayed Exchange Data | Connecting to the server ds26-2.sierracharts.com. Port 10043 | 2023-03-08 17:52:55.966 SC DTC Delayed Exchange Data | Requesting security definition data for: ESH23-CME (ESH23). ID: 1 | 2023-03-08 17:52:55.966 Added historical Intraday data request for ESH23-CME to the queue. | 2023-03-08 17:52:55.966 Intraday data recording state for symbol ESH23-CME is set to download 'Pending'. | 2023-03-08 17:52:55.966 Triggering next historical data download in queue. | 2023-03-08 17:52:55.966 Delaying start of download for ESH23-CME. | 2023-03-08 17:52:55.975 DTC Client socket (2) | Creating socket. | 2023-03-08 17:52:55.984 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-03-08 17:52:55.985 DTC Client socket (2) | Connecting to IP: 142.215.17.189. | 2023-03-08 17:52:55.985 Mapping FDAXH23-EUREX to FDAX202303_FUT_EUREX. Service code: eurex | 2023-03-08 17:52:55.986 Denali Data Feed | Starting real-time market data updates for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 2 Service code: eurex | 2023-03-08 17:52:55.986 Denali Data Feed | Connecting to the server ds14.sierracharts.com. Port 443 | 2023-03-08 17:52:55.986 Denali Data Feed | Requesting security definition data for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 2 | 2023-03-08 17:52:55.986 Added historical Intraday data request for FDAXH23-EUREX to the queue. | 2023-03-08 17:52:55.986 Intraday data recording state for symbol FDAXH23-EUREX is set to download 'Pending'. | 2023-03-08 17:52:55.986 Triggering next historical data download in queue. | 2023-03-08 17:52:55.986 DTC Client socket (3) | Creating socket. | 2023-03-08 17:52:55.986 DTC Client socket (3) | New receive buffer size: 5242880 | 2023-03-08 17:52:55.986 DTC Client socket (3) | Connecting to IP: 176.9.9.252. | 2023-03-08 17:52:55.986 Mapping NQH23-CME to NQH23. Service code: cme | 2023-03-08 17:52:55.991 SC DTC Delayed Exchange Data | Starting real-time market data updates for: NQH23-CME (NQH23). ID: 3 Service code: cme | 2023-03-08 17:52:55.991 SC DTC Delayed Exchange Data | Requesting security definition data for: NQH23-CME (NQH23). ID: 3 | 2023-03-08 17:52:55.991 Added historical Intraday data request for NQH23-CME to the queue. | 2023-03-08 17:52:55.991 Intraday data recording state for symbol NQH23-CME is set to download 'Pending'. | 2023-03-08 17:52:55.991 Triggering next historical data download in queue. | 2023-03-08 17:52:55.991 Denali Data Feed | Network connection to server complete. | 2023-03-08 17:52:56.008 Denali Data Feed | Starting socket receive thread. | 2023-03-08 17:52:56.008 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 17:52:56.008 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-03-08 17:52:56.076 Denali Data Feed | Sending logon request message. | 2023-03-08 17:52:56.076 SC DTC Delayed Exchange Data | Network connection to server complete. | 2023-03-08 17:52:56.086 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2023-03-08 17:52:56.086 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 17:52:56.086 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2023-03-08 17:52:56.199 SC DTC Delayed Exchange Data | Sending logon request message. | 2023-03-08 17:52:56.199 Denali Data Feed | Received logon response. | 2023-03-08 17:52:56.399 Denali Data Feed | Server Name: SC Realtime Server. | 2023-03-08 17:52:56.399 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 17:52:56.399 Denali Data Feed | Successfully connected. | 2023-03-08 17:52:56.399 Denali Data Feed | Trading is not supported. | 2023-03-08 17:52:56.399 Denali Data Feed | Restarting real-time data updates for symbol: FDAXH23-EUREX -> FDAX202303_FUT_EUREX | 2023-03-08 17:52:56.399 Denali Data Feed | Received security definition for symbol FDAXH23-EUREX | 2023-03-08 17:52:56.526 SC DTC Delayed Exchange Data | Received logon response. | 2023-03-08 17:52:56.918 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2023-03-08 17:52:56.918 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 17:52:56.918 SC DTC Delayed Exchange Data | Successfully connected. | 2023-03-08 17:52:56.918 SC DTC Delayed Exchange Data | Trading is not supported. | 2023-03-08 17:52:56.918 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESH23-CME -> ESH23 | 2023-03-08 17:52:56.918 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: NQH23-CME -> NQH23 | 2023-03-08 17:52:56.918 SC DTC Delayed Exchange Data | Received security definition for symbol ESH23-CME | 2023-03-08 17:52:57.113 SC DTC Delayed Exchange Data | Received security definition for symbol NQH23-CME | 2023-03-08 17:52:57.113 Requesting market depth updates for: ESH23-CME if supported. | 2023-03-08 17:53:00.960 Requesting market depth updates for: FDAXH23-EUREX if supported. | 2023-03-08 17:53:00.960 Requesting market depth updates for: NQH23-CME if supported. | 2023-03-08 17:53:00.961 Denali Data Feed | Clearing market depth for FDAXH23-EUREX | 2023-03-08 17:53:01.060 SC DTC Delayed Exchange Data | Clearing market depth for ESH23-CME | 2023-03-08 17:53:01.090 SC DTC Delayed Exchange Data | Clearing market depth for NQH23-CME | 2023-03-08 17:53:01.090 HD Request # 16 | Downloading Intraday chart data for ESH23-CME to the file ESH23-CME.scid. Service: cme | 2023-03-08 17:53:02.919 HD Request # 16 | Download start date-time: 2023-03-08 17:42:35.000000. File last date-time: 2023-03-08 17:42:35.018000 | 2023-03-08 17:53:02.919 HD Request # 16 | Using server: ds23.sierracharts.com port 10150 | 2023-03-08 17:53:02.919 Socket (4) | Creating socket. | 2023-03-08 17:53:02.920 Socket (4) | New receive buffer size: 5242880 | 2023-03-08 17:53:02.920 Socket (4) | Connecting to IP: 142.215.17.190. | 2023-03-08 17:53:02.920 HD Request # 16 | Setting DTC encoding to Binary VLS | 2023-03-08 17:53:03.119 HD Request # 16 | Sending historical data logon request message. | 2023-03-08 17:53:03.119 HD Request # 16 | Requesting Intraday data. Start date-time: 2023-03-08 17:42:35. Record interval: 0. Symbol: ESH23 | 2023-03-08 17:53:03.736 HD Request # 16 | Decompressing data. | 2023-03-08 17:53:03.831 HD Request # 16 | Receiving Intraday data for ESH23-CME starting at 2023-03-08 17:42:35.018000 | 2023-03-08 17:53:03.834 Socket (4) | CloseSocket call. | 2023-03-08 17:53:03.835 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:53:03.835 Historical data download thread signaled to stop. | 2023-03-08 17:53:03.850 HD Request # 16 | Timestamp of first Intraday data file record written: 2023-03-08 17:42:35.400000. | 2023-03-08 17:53:03.850 HD Request # 16 | Received 683 Intraday data records from 2023-03-08 17:42:35.018000 to 2023-03-08 17:43:01.000000 (26.0 seconds) and wrote 682 records for ESH23-CME | 2023-03-08 17:53:03.850 HD Request # 16 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:43:01.000000 | 2023-03-08 17:53:03.851 HD Request # 16 | Completion time: 1s. | 2023-03-08 17:53:03.851 HD Request # 16 | Intraday data download complete for ESH23-CME. Unique request ID: 16 | 2023-03-08 17:53:03.851 Removing historical data download ID 16. | 2023-03-08 17:53:03.851 Real-time Intraday chart data file updates started for ESH23-CME | 2023-03-08 17:53:03.851 Intraday chart data file opened for ESH23-CME | 2023-03-08 17:53:03.851 HD Request # 16 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:53:03.851 Triggering next historical data download in queue. | 2023-03-08 17:53:03.851 HD Request # 17 | Downloading Intraday chart data for FDAXH23-EUREX to the file FDAXH23-EUREX.scid. Service: eurex | 2023-03-08 17:53:03.851 HD Request # 17 | Download start date-time: 2023-03-08 17:52:42.000000. File last date-time: 2023-03-08 17:52:42.472000 | 2023-03-08 17:53:03.851 HD Request # 17 | Using server: ds14.sierracharts.com port 10149 | 2023-03-08 17:53:03.851 Socket (5) | Creating socket. | 2023-03-08 17:53:03.851 Socket (5) | New receive buffer size: 5242880 | 2023-03-08 17:53:03.851 Socket (5) | Connecting to IP: 176.9.9.252. | 2023-03-08 17:53:03.852 HD Request # 17 | Setting DTC encoding to Binary VLS | 2023-03-08 17:53:03.891 HD Request # 17 | Sending historical data logon request message. | 2023-03-08 17:53:03.891 Socket (4) | Socket gracefully closed by remote side. | 2023-03-08 17:53:03.930 Socket (4) | Closed. | 2023-03-08 17:53:03.930 HD Request # 17 | Requesting Intraday data. Start date-time: 2023-03-08 17:52:42. Record interval: 0. Symbol: FDAX202303_FUT_EUREX | 2023-03-08 17:53:04.029 HD Request # 17 | Decompressing data. | 2023-03-08 17:53:04.047 HD Request # 17 | Receiving Intraday data for FDAXH23-EUREX starting at 2023-03-08 17:52:42.472000 | 2023-03-08 17:53:04.047 Socket (5) | CloseSocket call. | 2023-03-08 17:53:04.048 Socket (5) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:53:04.048 Socket (5) | Socket gracefully closed by remote side. | 2023-03-08 17:53:04.065 Socket (5) | Closed. | 2023-03-08 17:53:04.065 Historical data download thread signaled to stop. | 2023-03-08 17:53:04.070 HD Request # 17 | Timestamp of first Intraday data file record written: 2023-03-08 17:52:50.272000. | 2023-03-08 17:53:04.070 HD Request # 17 | Received 3 Intraday data records from 2023-03-08 17:52:42.472000 to 2023-03-08 17:52:56.271000 (13.8 seconds) and wrote 2 records for FDAXH23-EUREX | 2023-03-08 17:53:04.070 HD Request # 17 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:52:56.271000 | 2023-03-08 17:53:04.071 Added 3 Time and Sales records to Intraday data file for FDAXH23-EUREX after download. | 2023-03-08 17:53:04.071 HD Request # 17 | Completion time: 1s. | 2023-03-08 17:53:04.071 HD Request # 17 | Intraday data download complete for FDAXH23-EUREX. Unique request ID: 17 | 2023-03-08 17:53:04.071 Removing historical data download ID 17. | 2023-03-08 17:53:04.071 Real-time Intraday chart data file updates started for FDAXH23-EUREX | 2023-03-08 17:53:04.071 Intraday chart data file opened for FDAXH23-EUREX | 2023-03-08 17:53:04.071 HD Request # 17 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:53:04.071 Triggering next historical data download in queue. | 2023-03-08 17:53:04.071 HD Request # 18 | Downloading Intraday chart data for NQH23-CME to the file NQH23-CME.scid. Service: cme | 2023-03-08 17:53:04.071 HD Request # 18 | Download start date-time: 2023-03-08 17:42:35.000000. File last date-time: 2023-03-08 17:42:35.038000 | 2023-03-08 17:53:04.071 HD Request # 18 | Using server: ds23.sierracharts.com port 10150 | 2023-03-08 17:53:04.071 Socket (4) | Creating socket. | 2023-03-08 17:53:04.072 Socket (4) | New receive buffer size: 5242880 | 2023-03-08 17:53:04.072 Socket (4) | Connecting to IP: 142.215.17.190. | 2023-03-08 17:53:04.072 HD Request # 18 | Setting DTC encoding to Binary VLS | 2023-03-08 17:53:04.280 HD Request # 18 | Sending historical data logon request message. | 2023-03-08 17:53:04.280 Opened cached Intraday file: C:\SierraChart\Data\ESH23-CME.scid. Thread ID: 8740 | 2023-03-08 17:53:04.372 HD Request # 18 | Requesting Intraday data. Start date-time: 2023-03-08 17:42:35. Record interval: 0. Symbol: NQH23 | 2023-03-08 17:53:04.374 HD Request # 18 | Decompressing data. | 2023-03-08 17:53:04.469 HD Request # 18 | Receiving Intraday data for NQH23-CME starting at 2023-03-08 17:42:35.038000 | 2023-03-08 17:53:04.471 Socket (4) | CloseSocket call. | 2023-03-08 17:53:04.472 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:53:04.472 Historical data download thread signaled to stop. | 2023-03-08 17:53:04.474 HD Request # 18 | Timestamp of first Intraday data file record written: 2023-03-08 17:42:35.401000. | 2023-03-08 17:53:04.474 HD Request # 18 | Received 327 Intraday data records from 2023-03-08 17:42:35.038000 to 2023-03-08 17:43:00.852000 (25.8 seconds) and wrote 326 records for NQH23-CME | 2023-03-08 17:53:04.474 HD Request # 18 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:43:00.852000 | 2023-03-08 17:53:04.475 HD Request # 18 | Completion time: 0s. | 2023-03-08 17:53:04.475 HD Request # 18 | Intraday data download complete for NQH23-CME. Unique request ID: 18 | 2023-03-08 17:53:04.475 Removing historical data download ID 18. | 2023-03-08 17:53:04.475 Real-time Intraday chart data file updates started for NQH23-CME | 2023-03-08 17:53:04.475 Intraday chart data file opened for NQH23-CME | 2023-03-08 17:53:04.475 HD Request # 18 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:53:04.475 Triggering next historical data download in queue. | 2023-03-08 17:53:04.475 No download requests in the queue to start downloads for. | 2023-03-08 17:53:04.475 Socket (4) | Socket gracefully closed by remote side. | 2023-03-08 17:53:04.569 Socket (4) | Closed. | 2023-03-08 17:53:04.569 Opened cached Intraday file: C:\SierraChart\Data\NQH23-CME.scid. Thread ID: 8740 | 2023-03-08 17:53:04.810 Opened cached Intraday file: C:\SierraChart\Data\FDAXH23-EUREX.scid. Thread ID: 9744 | 2023-03-08 17:53:05.573 DTC Client socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-08 17:55:14.316 DTC Client socket (1) | Closed. | 2023-03-08 17:55:14.316 DTC Client socket (1) | Deleting network socket now after delay. | 2023-03-08 17:55:44.316 Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-03-08 18:42:27.043 * Numbers Bars | To restore the chart, remove this study. | 2023-03-08 18:42:27.043 * NQH23-CME[M] 5 Min #2 | Reloading chart. | 2023-03-08 18:42:27.085 NQH23-CME[M] 5 Min #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-08 18:42:32.652 Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-03-08 18:42:32.667 * Numbers Bars | To restore the chart, remove this study. | 2023-03-08 18:42:32.667 * Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-03-08 18:42:32.679 * Numbers Bars | To restore the chart, remove this study. | 2023-03-08 18:42:32.679 * |
[2023-03-08 22:17:33] |
John - SC Support - Posts: 36350 |
You are on Package 10 (Integrated Standard). You need to be on Package 11 (Integrated Advanced) to be able to use Numbers Bars. To change your package, follow these instructions: To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.
Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to. When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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