Support Board
Date/Time: Fri, 29 Nov 2024 05:32:33 +0000
problem downloading data in more than one instance
View Count: 243
| [2023-03-06 15:46:03] |
| User111577 - Posts: 4 |
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Hello, I have 2 accounts with 3 differents companies (Dorman, Apex Funding and Elite Funding), 2 of them use Rithmic data. I installed copies of Sierra Chart on 3 different computers. I followed all the setup instructions, I can run all instances of Sierra, but only the instance that I connect first gets real time data. The other instances just sits there. For example, I start both instances. I connect the Dorman instance and it runs fine. Now I connect the Apex or Elite instance. It downloads Historical Data, then just sits there. If I start Apex first, the 2 others downloads historical data, then just sits there. They are accessing completely different brokerages, data feeds, etc. They are on separate computers. What I need to do? Any help appreciated. Thanks |
| [2023-03-06 15:46:53] |
| Sierra_Chart Engineering - Posts: 17220 |
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The Connections section here explains all of this in detail and what to do: Denali Exchange Data Feed: Connections Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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