Support Board
Date/Time: Wed, 19 Mar 2025 23:20:21 +0000
Two different connection errors?
View Count: 401
| [2022-11-01 13:18:29] |
| User23646 - Posts: 8 |
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I have a desktop with SC set to CME Denali, broker Stage 5/Dorman and another SC copy on my laptop that I changed yesterday to my CQG/AMP connection. I am getting real time quotes on my desktop but cannot trade (even in SIM). I get too many connection errors. Late yesterday my CQG connected version worked real time and allowed me to trade. I have avoided trying the CQG connected version so far today. Please let me know how to proceed? Thanks, Jim
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| [2022-11-01 13:25:31] |
| Sierra_Chart Engineering - Posts: 18846 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-01 13:32:06] |
| User23646 - Posts: 8 |
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Software version: 2448 64-bit | 2022-11-01 08:29:20.486 Primary Thread ID: 6828 | 2022-11-01 08:29:20.486 Usage end date: 2022-12-10 | 2022-11-01 08:29:20.486 Enabled for: Advanced Features 2. | 2022-11-01 08:29:20.486 Enabled for: Sierra Chart Historical Data Service. | 2022-11-01 08:29:20.486 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-11-01 08:29:20.486 Enabled for: Delayed Denali Exchange Data Feed. | 2022-11-01 08:29:20.486 Enabled for exchange2: CME | 2022-11-01 08:29:20.486 Enabled for exchange2: fairx_exchange.data | 2022-11-01 08:29:20.486 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-11-01 08:29:20.486 Current selected Data/Trading service: Teton CME Order Routing | 2022-11-01 08:29:20.486 Custom symbol settings values: enabled | 2022-11-01 08:29:20.486 Chart Update Interval: 500 | 2022-11-01 08:29:20.486 Intraday Data Storage Time Unit: 0 | 2022-11-01 08:29:20.486 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-11-01 08:29:20.486 2022-11-01 13:29:20 Local computer time in UTC | 2022-11-01 08:29:20.486 2022-11-01 08:29:20 Local computer time in SC Time Zone | 2022-11-01 08:29:20.486 2022-11-01 12:00:55 Server time in UTC | 2022-11-01 08:29:20.486 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-11-01 08:29:20.486 Program path: C:\SierraChart\ | 2022-11-01 08:29:20.486 Data Files path: C:\SierraChart\Data\ | 2022-11-01 08:29:20.486 OS Version Number: 10.0 | 2022-11-01 08:29:20.486 Locale Setting: C | 2022-11-01 08:29:20.486 DLLs: sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll, UserContributedStudies_64.dll | 2022-11-01 08:29:20.487 Allowed protected custom studies: SST_FreeBundle | 2022-11-01 08:29:20.487 Crash reporter started: true | 2022-11-01 08:29:20.487 File >> Disconnect selected. | 2022-11-01 08:30:12.858 Teton CME Order Routing | Waiting for socket receive thread to end | 2022-11-01 08:30:12.862 DTC Client socket (1) | CloseSocket call. | 2022-11-01 08:30:12.862 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-11-01 08:30:12.862 SC Data - All Services | Waiting for socket receive thread to end | 2022-11-01 08:30:12.887 DTC Client socket (4) | CloseSocket call. | 2022-11-01 08:30:12.887 DTC Client socket (4) | Max send buffers used during socket life: 3 | 2022-11-01 08:30:12.887 DTC Client socket (4) | Max send buffer size during socket life: 177 | 2022-11-01 08:30:12.887 DTC Client socket (4) | Shutdown started. Waiting for graceful close. | 2022-11-01 08:30:12.887 SC Data - All Services | Disconnected from the server. | 2022-11-01 08:30:12.887 Teton CME Order Routing | Disconnected. | 2022-11-01 08:30:12.888 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-11-01 08:30:12.900 DTC Client socket (1) | Closed. | 2022-11-01 08:30:12.900 Teton CME Order Routing | Firm: Dorman | 2022-11-01 08:30:21.226 Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11091 | 2022-11-01 08:30:21.226 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-11-01 08:30:21.268 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-11-01 08:30:21.268 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2022-11-01 08:30:21.268 Teton CME Order Routing | Network connection to server complete. | 2022-11-01 08:30:21.303 Teton CME Order Routing | Starting socket receive thread. | 2022-11-01 08:30:21.303 Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2022-11-01 08:30:21.303 Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2022-11-01 08:30:21.414 Teton CME Order Routing | Sending logon request message. | 2022-11-01 08:30:21.414 Teton CME Order Routing | Received logon response. | 2022-11-01 08:30:21.914 Teton CME Order Routing | Server Name: SC DTC Server. Build=43909M. | 2022-11-01 08:30:21.914 Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2022-11-01 08:30:21.914 Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2022-11-01 08:30:21.914 Teton CME Order Routing | Trading is supported. | 2022-11-01 08:30:21.914 Teton CME Order Routing | Order cancel and replace is supported. | 2022-11-01 08:30:21.914 Teton CME Order Routing | OCO Orders supported. | 2022-11-01 08:30:21.914 Teton CME Order Routing | Bracket Orders supported. | 2022-11-01 08:30:21.914 Teton CME Order Routing | Connected to server complete. | 2022-11-01 08:30:21.914 Triggering next historical data download in queue. | 2022-11-01 08:30:21.934 Triggering next historical data download in queue. | 2022-11-01 08:30:21.934 Triggering next historical data download in queue. | 2022-11-01 08:30:21.934 Triggering next historical data download in queue. | 2022-11-01 08:30:21.934 Updated verified funded futures trading account ending date to: 2022-12-01 13:30:21 | 2022-11-01 08:30:21.934 Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2022-11-01 08:30:21.937 No download requests in the queue to start downloads for. | 2022-11-01 08:30:21.938 No download requests in the queue to start downloads for. | 2022-11-01 08:30:21.938 No download requests in the queue to start downloads for. | 2022-11-01 08:30:21.938 No download requests in the queue to start downloads for. | 2022-11-01 08:30:21.938 Mapping MESZ22_FUT_CME to MESZ22. Service code: cme | 2022-11-01 08:30:21.940 Using symbol data fast lookup vector | 2022-11-01 08:30:21.940 SC Data - All Services | Starting real-time market data updates for: MESZ22_FUT_CME (MESZ22). ID: 1 Service code: cme | 2022-11-01 08:30:21.940 SC Data - All Services | Connecting to the server ds22.sierracharts.com. Port 10048 | 2022-11-01 08:30:21.940 SC Data - All Services | Requesting security definition data for: MESZ22_FUT_CME (MESZ22). ID: 1 | 2022-11-01 08:30:21.940 Added historical Intraday data request for MESZ22_FUT_CME to the queue. | 2022-11-01 08:30:21.940 Intraday data recording state for symbol MESZ22_FUT_CME is set to download 'Pending'. | 2022-11-01 08:30:21.940 Triggering next historical data download in queue. | 2022-11-01 08:30:21.940 DTC Client socket (2) | Creating socket. | 2022-11-01 08:30:21.948 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-11-01 08:30:21.948 DTC Client socket (2) | Connecting to IP: 208.185.224.129. | 2022-11-01 08:30:21.948 Delaying start of download for MESZ22_FUT_CME. | 2022-11-01 08:30:21.964 Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2022-11-01 13:26:12.480957 | 2022-11-01 08:30:21.965 Updated verified funded futures trading account ending date to: 2022-12-01 13:30:21 | 2022-11-01 08:30:21.974 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MESZ22_FUT_CME | 2022-11-01 08:30:21.978 Teton CME Order Routing | Received security definition for symbol MESZ22_FUT_CME | 2022-11-01 08:30:21.978 SC Data - All Services | Network connection to server complete. | 2022-11-01 08:30:21.982 SC Data - All Services | Starting socket receive thread. | 2022-11-01 08:30:21.982 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-11-01 08:30:21.983 Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=43702 | 2022-11-01 08:30:22.003 SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-11-01 08:30:22.046 SC Data - All Services | Sending logon request message. | 2022-11-01 08:30:22.046 Mapping ESz22_FUT_CME to ESZ22. Service code: cme | 2022-11-01 08:30:22.379 SC Data - All Services | Starting real-time market data updates for: ESz22_FUT_CME (ESZ22). ID: 2 Service code: cme | 2022-11-01 08:30:22.379 SC Data - All Services | Requesting security definition data for: ESz22_FUT_CME (ESZ22). ID: 2 | 2022-11-01 08:30:22.379 Added historical Intraday data request for ESz22_FUT_CME to the queue. | 2022-11-01 08:30:22.379 Intraday data recording state for symbol ESz22_FUT_CME is set to download 'Pending'. | 2022-11-01 08:30:22.379 Triggering next historical data download in queue. | 2022-11-01 08:30:22.379 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESz22_FUT_CME | 2022-11-01 08:30:22.413 Teton CME Order Routing | Received security definition for symbol ESz22_FUT_CME | 2022-11-01 08:30:22.413 SC Data - All Services | Received logon response. | 2022-11-01 08:30:22.764 SC Data - All Services | Server Name: SC Realtime Server. | 2022-11-01 08:30:22.764 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-11-01 08:30:22.764 SC Data - All Services | Successfully connected. | 2022-11-01 08:30:22.764 SC Data - All Services | Trading is not supported. | 2022-11-01 08:30:22.764 SC Data - All Services | Restarting real-time data updates for symbol: ESz22_FUT_CME -> ESZ22 | 2022-11-01 08:30:22.764 SC Data - All Services | Restarting real-time data updates for symbol: MESZ22_FUT_CME -> MESZ22 | 2022-11-01 08:30:22.764 SC Data - All Services | Received security definition for symbol ESz22_FUT_CME | 2022-11-01 08:30:22.893 SC Data - All Services | Received security definition for symbol MESZ22_FUT_CME | 2022-11-01 08:30:22.893 Requesting market depth updates for: MESZ22_FUT_CME if supported. | 2022-11-01 08:30:26.930 HD Request # 5 | Downloading Intraday chart data for MESZ22_FUT_CME to the file MESZ22_FUT_CME.scid. Service: cme | 2022-11-01 08:30:27.893 HD Request # 5 | Download start date-time: 2022-11-01 08:30:14.000000. File last date-time: 2022-11-01 08:30:14.425008 | 2022-11-01 08:30:27.894 HD Request # 5 | Using server: ds23.sierracharts.com port 10150 | 2022-11-01 08:30:27.894 Socket (3) | Creating socket. | 2022-11-01 08:30:27.930 Socket (3) | New receive buffer size: 5242880 | 2022-11-01 08:30:27.930 Socket (3) | Connecting to IP: 142.215.18.103. | 2022-11-01 08:30:27.930 HD Request # 5 | Setting DTC encoding to Binary VLS | 2022-11-01 08:30:28.013 HD Request # 5 | Sending historical data logon request message. | 2022-11-01 08:30:28.013 Socket (3) | CloseSocket call. | 2022-11-01 08:30:28.055 HD Request # 5 | Error downloading historical Intraday data for MESZ22_FUT_CME. Historical data logon error: Serving data is disabled | 2022-11-01 08:30:28.055 Added historical Intraday data request for MESZ22_FUT_CME to the queue. | 2022-11-01 08:30:28.055 Triggering next historical data download in queue. | 2022-11-01 08:30:28.055 Historical data download thread signaled to stop. | 2022-11-01 08:30:28.055 HD Request # 5 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for MESZ22_FUT_CME | 2022-11-01 08:30:28.055 HD Request # 5 | Completion time: 1s. | 2022-11-01 08:30:28.055 HD Request # 6 | Downloading Intraday chart data for MESZ22_FUT_CME to the file MESZ22_FUT_CME.scid. Service: cme | 2022-11-01 08:30:28.055 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-11-01 08:30:28.055 HD Request # 6 | Download start date-time: 2022-11-01 08:30:14.000000. File last date-time: 2022-11-01 08:30:14.425008 | 2022-11-01 08:30:28.056 HD Request # 6 | Using server: ds26.sierracharts.com port 10149 | 2022-11-01 08:30:28.056 Socket (5) | Creating socket. | 2022-11-01 08:30:28.083 Socket (5) | New receive buffer size: 5242880 | 2022-11-01 08:30:28.083 Socket (5) | Connecting to IP: 142.215.18.107. | 2022-11-01 08:30:28.083 Socket (3) | Socket gracefully closed by remote side. | 2022-11-01 08:30:28.094 Socket (3) | Closed. | 2022-11-01 08:30:28.094 HD Request # 6 | Setting DTC encoding to Binary VLS | 2022-11-01 08:30:28.156 HD Request # 6 | Sending historical data logon request message. | 2022-11-01 08:30:28.156 HD Request # 6 | Requesting Intraday data. Start date-time: 2022-11-01 08:30:14. Record interval: 0. Symbol: MESZ22 | 2022-11-01 08:30:28.702 HD Request # 6 | Decompressing data. | 2022-11-01 08:30:28.744 HD Request # 6 | Receiving Intraday data for MESZ22_FUT_CME starting at 2022-11-01 08:30:14.045000 | 2022-11-01 08:30:28.747 Socket (5) | CloseSocket call. | 2022-11-01 08:30:28.751 Socket (5) | Shutdown started. Waiting for graceful close. | 2022-11-01 08:30:28.751 Historical data download thread signaled to stop. | 2022-11-01 08:30:28.751 HD Request # 6 | Timestamp of first Intraday data file record written: 2022-11-01 08:30:14.425009. | 2022-11-01 08:30:28.751 HD Request # 6 | Received 1698 Intraday data records from 2022-11-01 08:30:14.045000 to 2022-11-01 08:30:29.522000 (15.5 seconds) and wrote 1633 records for MESZ22_FUT_CME | 2022-11-01 08:30:28.751 HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2022-11-01 13:30:29.522000 | 2022-11-01 08:30:28.752 HD Request # 6 | Completion time: 0s. | 2022-11-01 08:30:28.752 HD Request # 6 | Intraday data download complete for MESZ22_FUT_CME. Unique request ID: 4 | 2022-11-01 08:30:28.752 Removing historical data download ID 4. | 2022-11-01 08:30:28.752 Real-time Intraday chart data file updates started for MESZ22_FUT_CME | 2022-11-01 08:30:28.752 Intraday chart data file opened for MESZ22_FUT_CME | 2022-11-01 08:30:28.752 HD Request # 6 | Enabling Intraday chart updating for symbol. | 2022-11-01 08:30:28.752 Triggering next historical data download in queue. | 2022-11-01 08:30:28.752 HD Request # 7 | Downloading Intraday chart data for ESz22_FUT_CME to the file ESz22_FUT_CME.scid. Service: cme | 2022-11-01 08:30:28.752 HD Request # 7 | Download start date-time: 2022-11-01 08:30:14.000000. File last date-time: 2022-11-01 08:30:14.424126 | 2022-11-01 08:30:28.753 HD Request # 7 | Using server: ds21.sierracharts.com port 10150 | 2022-11-01 08:30:28.753 Socket (3) | Creating socket. | 2022-11-01 08:30:28.783 Socket (3) | New receive buffer size: 5242880 | 2022-11-01 08:30:28.783 Socket (3) | Connecting to IP: 216.1.90.129. | 2022-11-01 08:30:28.783 Socket (5) | Socket gracefully closed by remote side. | 2022-11-01 08:30:28.785 Socket (5) | Closed. | 2022-11-01 08:30:28.785 HD Request # 7 | Setting DTC encoding to Binary VLS | 2022-11-01 08:30:28.895 HD Request # 7 | Sending historical data logon request message. | 2022-11-01 08:30:28.895 HD Request # 7 | Requesting Intraday data. Start date-time: 2022-11-01 08:30:14. Record interval: 0. Symbol: ESZ22 | 2022-11-01 08:30:29.603 HD Request # 7 | Decompressing data. | 2022-11-01 08:30:29.706 HD Request # 7 | Receiving Intraday data for ESz22_FUT_CME starting at 2022-11-01 08:30:14.023000 | 2022-11-01 08:30:29.781 Socket (3) | CloseSocket call. | 2022-11-01 08:30:29.786 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-11-01 08:30:29.786 Historical data download thread signaled to stop. | 2022-11-01 08:30:29.786 HD Request # 7 | Timestamp of first Intraday data file record written: 2022-11-01 08:30:14.426000. | 2022-11-01 08:30:29.786 HD Request # 7 | Received 3333 Intraday data records from 2022-11-01 08:30:14.023000 to 2022-11-01 08:30:31.300001 (17.3 seconds) and wrote 3080 records for ESz22_FUT_CME | 2022-11-01 08:30:29.786 HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2022-11-01 13:30:31.300001 | 2022-11-01 08:30:29.787 HD Request # 7 | Completion time: 1s. | 2022-11-01 08:30:29.787 HD Request # 7 | Intraday data download complete for ESz22_FUT_CME. Unique request ID: 5 | 2022-11-01 08:30:29.787 Removing historical data download ID 5. | 2022-11-01 08:30:29.787 Real-time Intraday chart data file updates started for ESz22_FUT_CME | 2022-11-01 08:30:29.787 Intraday chart data file opened for ESz22_FUT_CME | 2022-11-01 08:30:29.787 HD Request # 7 | Enabling Intraday chart updating for symbol. | 2022-11-01 08:30:29.787 Triggering next historical data download in queue. | 2022-11-01 08:30:29.787 No download requests in the queue to start downloads for. | 2022-11-01 08:30:29.787 Socket (3) | Socket gracefully closed by remote side. | 2022-11-01 08:30:29.849 Socket (3) | Closed. | 2022-11-01 08:30:29.849 Opened cached Intraday file: C:\SierraChart\Data\MESZ22_FUT_CME.scid. Thread ID: 5948 | 2022-11-01 08:30:31.381 Opened cached Intraday file: C:\SierraChart\Data\ESz22_FUT_CME.scid. Thread ID: 5948 | 2022-11-01 08:30:31.381 SC Data - All Services | Clearing market depth for MESZ22_FUT_CME | 2022-11-01 08:31:02.159 |
| [2022-11-01 16:51:23] |
| John - SC Support - Posts: 38812 |
|
There is one item in your log that is a little strange, and that is the following: HD Request # 5 | Error downloading historical Intraday data for MESZ22_FUT_CME. Historical data logon error: Serving data is disabled | 2022-11-01 08:30:28.055
But, it looks like the data did download so this might have just been a small issue that you may not even have noticed. Are you having any issues with your data? When you say you are getting too many connection errors, where are you seeing these? With regards to the trading, we would need to see your Trade Service Log after you try to place a trade to see what is occurring regarding trading. Refer to the following for more information on the Trade Service Log: Trading Information Windows: Trade Service Log Just copy and paste the information from the log to this thread. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-01 16:57:42] |
| User23646 - Posts: 8 |
|
TradeActivity files query time: 0.487469 seconds. Entries: 0. Current queries: 2 | 2022-11-01 07:00:59.449 TradeActivity files query time: 0.018551 seconds. Entries: 1761. Current queries: 1 | 2022-11-01 07:00:59.468 Teton CME Order Routing | Requesting trade accounts from server. | 2022-11-01 07:01:06.575 TradeActivity files query time: 0.000910 seconds. Entries: 0. Current queries: 1 | 2022-11-01 07:01:06.576 Teton CME Order Routing | Performing query for most recent order fills Date-Time for Trade Account: 43702. | 2022-11-01 07:01:06.611 Teton CME Order Routing | Performing query for most recent account balances Date-Time for Trade Account: 43702. | 2022-11-01 07:01:06.611 Teton CME Order Routing | Received 1 accounts from service. | 2022-11-01 07:01:06.611 TradeActivity files query time: 0.007596 seconds. Entries: 0. Current queries: 2 | 2022-11-01 07:01:06.618 Teton CME Order Routing | Requesting historical order fills for account 43702. Start Date-Time UTC: 2022-10-17 14:09:53 | 2022-11-01 07:01:06.619 TradeActivity files query time: 0.000618 seconds. Entries: 0. Current queries: 1 | 2022-11-01 07:01:06.619 Teton CME Order Routing | Requesting historical account balances for account 43702. Start date-time UTC: 2022-11-01 01:30:12 | 2022-11-01 07:01:06.619 Teton CME Order Routing | Received 0 order fills for account: 43702. Inserting the ones that do not exist. | 2022-11-01 07:01:06.661 Teton CME Order Routing | Received 0 historical account balance updates for account: 43702. Inserting. | 2022-11-01 07:01:06.664 Teton CME Order Routing | Requesting Trade Positions data. | 2022-11-01 07:01:06.813 SC Data - All Services | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2022-11-01 07:01:13.185 SC Data - All Services | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 | 2022-11-01 07:01:13.185 TradeActivity files query time: 0.018312 seconds. Entries: 104. Current queries: 1 | 2022-11-01 07:01:30.571 New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27666. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 07:02:20.341 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27667. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 07:02:20.341 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27669. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 08:03:22.931 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27670. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 08:03:22.932 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27672. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 08:18:38.521 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27673. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 08:18:38.521 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27675. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 08:26:12.480 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27676. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 08:26:12.480 * Teton CME Order Routing | Requesting trade accounts from server. | 2022-11-01 08:30:21.937 TradeActivity files query time: 0.025536 seconds. Entries: 0. Current queries: 1 | 2022-11-01 08:30:21.963 Teton CME Order Routing | Performing query for most recent order fills Date-Time for Trade Account: 43702. | 2022-11-01 08:30:21.974 Teton CME Order Routing | Performing query for most recent account balances Date-Time for Trade Account: 43702. | 2022-11-01 08:30:21.974 Teton CME Order Routing | Received 1 accounts from service. | 2022-11-01 08:30:21.974 TradeActivity files query time: 0.108659 seconds. Entries: 0. Current queries: 2 | 2022-11-01 08:30:22.083 Teton CME Order Routing | Requesting historical order fills for account 43702. Start Date-Time UTC: 2022-10-17 14:09:53 | 2022-11-01 08:30:22.083 TradeActivity files query time: 0.000777 seconds. Entries: 0. Current queries: 1 | 2022-11-01 08:30:22.084 Teton CME Order Routing | Requesting historical account balances for account 43702. Start date-time UTC: 2022-11-01 12:01:01 | 2022-11-01 08:30:22.084 Teton CME Order Routing | Received 0 order fills for account: 43702. Inserting the ones that do not exist. | 2022-11-01 08:30:22.127 Teton CME Order Routing | Received 0 historical account balance updates for account: 43702. Inserting. | 2022-11-01 08:30:22.130 Teton CME Order Routing | Requesting Trade Positions data. | 2022-11-01 08:30:22.178 SC Data - All Services | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2022-11-01 08:30:22.764 SC Data - All Services | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 | 2022-11-01 08:30:22.764 SC Data - All Services | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2022-11-01 09:03:45.272 SC Data - All Services | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 2 | 2022-11-01 09:03:45.272 New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27678. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 09:03:55.651 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27679. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 09:03:55.651 * Teton CME Order Routing | Requesting Trade Positions data. | 2022-11-01 09:21:00.906 Teton CME Order Routing | Requesting trade accounts from server. | 2022-11-01 09:21:15.109 TradeActivity files query time: 0.000883 seconds. Entries: 0. Current queries: 1 | 2022-11-01 09:21:15.111 Teton CME Order Routing | Performing query for most recent order fills Date-Time for Trade Account: 43702. | 2022-11-01 09:21:15.158 Teton CME Order Routing | Performing query for most recent account balances Date-Time for Trade Account: 43702. | 2022-11-01 09:21:15.158 Teton CME Order Routing | Received 1 accounts from service. | 2022-11-01 09:21:15.158 TradeActivity files query time: 0.008544 seconds. Entries: 0. Current queries: 2 | 2022-11-01 09:21:15.167 Teton CME Order Routing | Requesting historical order fills for account 43702. Start Date-Time UTC: 2022-10-17 14:09:53 | 2022-11-01 09:21:15.167 TradeActivity files query time: 0.000835 seconds. Entries: 0. Current queries: 1 | 2022-11-01 09:21:15.168 Teton CME Order Routing | Requesting historical account balances for account 43702. Start date-time UTC: 2022-11-01 13:30:17 | 2022-11-01 09:21:15.176 Teton CME Order Routing | Received 0 order fills for account: 43702. Inserting the ones that do not exist. | 2022-11-01 09:21:15.217 Teton CME Order Routing | Received 0 historical account balance updates for account: 43702. Inserting. | 2022-11-01 09:21:15.220 Teton CME Order Routing | Requesting Trade Positions data. | 2022-11-01 09:21:15.350 SC Data - All Services | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2022-11-01 09:21:18.369 SC Data - All Services | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 | 2022-11-01 09:21:18.369 SC Data - All Services | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2022-11-01 09:22:03.657 SC Data - All Services | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 2 | 2022-11-01 09:22:03.657 New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27681. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 09:22:18.498 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27682. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 09:22:18.498 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27684. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 09:27:53.768 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27685. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 09:27:53.768 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27687. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 09:34:53.104 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27688. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 09:34:53.104 * TradeActivity files query time: 0.001694 seconds. Entries: 0. Current queries: 1 | 2022-11-01 09:34:59.023 New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27689. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: 43702 | 2022-11-01 09:35:00.948 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27690. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: 43702 | 2022-11-01 09:35:00.948 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27691. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: 43702 | 2022-11-01 09:35:00.948 * TradeActivity files query time: 0.065489 seconds. Entries: 104. Current queries: 1 | 2022-11-01 09:35:07.020 New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27693. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 09:35:16.615 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27694. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 09:35:16.615 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27696. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 09:44:59.206 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27697. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 09:44:59.206 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27699. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 09:59:30.276 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27700. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 09:59:30.276 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27702. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 10:23:54.177 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27703. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 10:23:54.177 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27705. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 11:09:19.738 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27706. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 11:09:19.738 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27708. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 11:56:14.149 * New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27709. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 11:56:14.149 * |
| [2022-11-01 18:52:11] |
| Sierra_Chart Engineering - Posts: 18846 |
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New order rejected - 'Trade >> Trading Locked' is enabled. Internal Order ID: 27709. Service Order ID: (none). Symbol: MESZ22_FUT_CME. Account: Sim1 | 2022-11-01 11:56:14.149 * Regarding this you need to unlock trading:Trade Menu: Trading Locked (Trade menu) And select a non-simulated trading account: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-11-01 18:52:25
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