Support Board
Date/Time: Wed, 19 Mar 2025 23:40:54 +0000
Post From: Two different connection errors?
| [2022-11-01 16:51:23] |
| John - SC Support - Posts: 38812 |
|
There is one item in your log that is a little strange, and that is the following: HD Request # 5 | Error downloading historical Intraday data for MESZ22_FUT_CME. Historical data logon error: Serving data is disabled | 2022-11-01 08:30:28.055
But, it looks like the data did download so this might have just been a small issue that you may not even have noticed. Are you having any issues with your data? When you say you are getting too many connection errors, where are you seeing these? With regards to the trading, we would need to see your Trade Service Log after you try to place a trade to see what is occurring regarding trading. Refer to the following for more information on the Trade Service Log: Trading Information Windows: Trade Service Log Just copy and paste the information from the log to this thread. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |