Support Board
Date/Time: Wed, 19 Mar 2025 17:01:03 +0000
No Live Data from Rythemic after Upgrade
View Count: 434
| [2022-10-20 15:38:56] |
| User226793 - Posts: 174 |
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I needs some help here as i do not get any live data from Rythemic after i have upgraded to the latest version of SC
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| [2022-10-20 19:07:58] |
| John - SC Support - Posts: 38800 |
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Our servers are showing that you are not connected to a Rithmic account, but that your Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service is set to SC Data - All Services. To get the Rithmic data, your service has to be set to Rithmic Direct - DTC. Refer to the Setup Instructions for Rithmic at the following link: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-20 20:12:20] |
| canyiah - Posts: 48 |
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so you can no longer use Rithmic data from your broker you have to use Denali? Meaning i already paid for rithmic I would have to pay for Denali as well? I used sierra about a year ago there was a rithmic bridge is that still available?
Date Time Of Last Edit: 2022-10-20 20:13:17
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| [2022-10-20 22:13:48] |
| John - SC Support - Posts: 38800 |
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canyiah: There is nothing we have written that states what you are saying. You can still use the Rithmic data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-23 17:58:14] |
| User226793 - Posts: 174 |
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I am definitely connected to rhythmic, i get data only until Sep 8th. Can you please help? I then tried connecting to the sierra chart all services and attached is the 3rd screenshot... There is something, may be that is showing me that i am connecting to rythemic at the backend but the connection is not taking place. Can you please help me... Date Time Of Last Edit: 2022-10-23 18:18:42
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Private File Private File Private File |
| [2022-10-23 21:34:53] |
| Sierra_Chart Engineering - Posts: 18843 |
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The screenshots are not helpful. What is the symbol of the chart? Also refer to: Rithmic Trading Platform Service: Rithmic Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-23 23:14:41] |
| User226793 - Posts: 174 |
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ESZ22-CME. I believe i have also subscribed to Denali
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| [2022-10-23 23:41:23] |
| Sierra_Chart Engineering - Posts: 18843 |
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Activate the CME exchange here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-23 23:41:49
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