Support Board
Date/Time: Wed, 19 Mar 2025 14:00:30 +0000
Trade order markers not aligning with fill times
View Count: 345
[2022-10-18 21:02:29] |
User897692 - Posts: 9 |
I tried Edit>Reload and Recalculate which didn't help. How do I fix this?
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[2022-10-18 22:06:57] |
John - SC Support - Posts: 38786 |
It is not possible for the Fill markers to not align with when the trades occurred, as the order fill markers are placed based on the actual trades. Although it can occur if you are using the Delayed Streaming Data and you did not realize it, in which case the markers would be off by the amount of the delay. If the issue is that the opening/closing of the markers is incorrect (i.e. a marker is showing an opening trade when it should be the closing of a trade), then that means that there is a missing order fill somewhere. Refer to the following: Trade Activity Log: Missing Order Fills from Trade Activity Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-10-19 16:02:40] |
User897692 - Posts: 9 |
I'm paying for CQG data so it shouldn't be delayed. So what else could cause the markers to show where no price traded on the chart? The limit sell price is 3721.25 at 8:47:07 but the candlestick didn't print that price until 8:48:05 in the attached chart. |
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[2022-10-19 20:56:20] |
John - SC Support - Posts: 38786 |
Refer to the following: Chart Trading and the Chart DOM: Misaligned Order Fill Markers on Charts For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-10-20 17:12:55] |
User897692 - Posts: 9 |
This corrected the issue. Thank you!
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