Support Board
Date/Time: Wed, 19 Mar 2025 07:35:51 +0000
Connection issue
View Count: 308
| [2022-10-17 07:28:31] |
| User388695 - Posts: 13 |
|
Good morning, I can't connect to data feed, can you please help me? Thank you v much |
| [2022-10-17 07:53:13] |
| Sierra_Chart Engineering - Posts: 18840 |
|
We are not sure of the reason in your case but to connect to CQG you require service package 10 or higher. We have temporarily given you an evaluation of service package 12. See if you can connect now. If not there is another reason for the issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: