Support Board
Date/Time: Wed, 19 Mar 2025 08:52:05 +0000
Post From: Connection issue
| [2022-10-17 07:53:13] |
| Sierra_Chart Engineering - Posts: 18841 |
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We are not sure of the reason in your case but to connect to CQG you require service package 10 or higher. We have temporarily given you an evaluation of service package 12. See if you can connect now. If not there is another reason for the issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |