Support Board
Date/Time: Wed, 19 Mar 2025 07:32:54 +0000
Historical Data Download Permission Denied
View Count: 699
| [2022-10-11 20:00:24] |
| User238321 - Posts: 1 |
|
I am receiving the above error message after the historical data download is attempted. This occurred after I upgraded to the current version of Sierra Chart, although I am having the same issue when I install the previous version now. The message log reads: No download requests in queue to start downloads for. Real time data is streaming fine and my charts are updating. None of my data/trade services settings have been altered unless I botched something unknowingly while working thorough this. The exchange symbols are correct. I am trading for a prop firm using Rithmic, and they have assured me historical data is not being limited. Thanks in advance for your help. |
| [2022-10-11 20:39:02] |
| John - SC Support - Posts: 38782 |
|
We really can not say. There has always been a limitation on the amount of historical data available from Rithmic. Refer to the following: Rithmic Trading Platform Service: Rithmic Support Policy For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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