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Second Instance no data

View Count: 641

[2022-10-11 10:21:33] #1 [Go To First Post]
Ju17 - Posts: 39
Hello, I have no data anymore for my second Instance. Till yesterday everything was fine , now second instance doesnt work. please help to fix that issue. Reading Internal Order ID file. \| 2022-10-11 05:14:29.077 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2022-10-11 05:14:29.288 Reading Trade Orders file. \| 2022-10-11 05:14:29.511 Reading Trade Positions file. \| 2022-10-11 05:14:29.568 Reading Trade Account Data files. \| 2022-10-11 05:14:29.587 UDPListener (1472). Port 22904 \| Error binding to UDP port: 22904. Windows error code 10048: Normalerweise darf jede Socketadresse (Protokoll, Netzwerkadresse oder Anschluss) nur jeweils einmal verwendet werden. \| 2022-10-11 05:14:29.712 Software version: 2403 64-bit \| 2022-10-11 05:14:29.739 Primary Thread ID: 15240 \| 2022-10-11 05:14:29.739 Usage end date: 2023-03-06 \| 2022-10-11 05:14:29.739 Enabled for: Advanced Features 2. \| 2022-10-11 05:14:29.739 Enabled for: Sierra Chart Historical Data Service. \| 2022-10-11 05:14:29.739 Enabled for: Denali Real-Time Exchange Data Feed. \| 2022-10-11 05:14:29.739 Enabled for: Delayed Denali Exchange Data Feed. \| 2022-10-11 05:14:29.739 Enabled for exchange2: CME \| 2022-10-11 05:14:29.739 Enabled for exchange2: COMEX \| 2022-10-11 05:14:29.739 Enabled for exchange2: NYMEX \| 2022-10-11 05:14:29.739 Enabled for exchange2: EUREX EOBI \| 2022-10-11 05:14:29.739 Enabled for exchange2: fairx_exchange.data \| 2022-10-11 05:14:29.739 Allow Support for Sierra Chart Data Feeds is enabled. \| 2022-10-11 05:14:29.739 Current selected Data/Trading service: DTC - Sub Instance \| 2022-10-11 05:14:29.739 Custom symbol settings values: enabled \| 2022-10-11 05:14:29.739 Chart Update Interval: 1800 \| 2022-10-11 05:14:29.739 Intraday Data Storage Time Unit: 0 \| 2022-10-11 05:14:29.739 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2022-10-11 05:14:29.739 2022-10-11 10:14:29 Local computer time in UTC \| 2022-10-11 05:14:29.739 2022-10-11 05:14:29 Local computer time in SC Time Zone \| 2022-10-11 05:14:29.739 2022-10-11 10:14:24 Server time in UTC \| 2022-10-11 05:14:29.739 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2022-10-11 05:14:29.739 Program path: D:\Sierra Charts Apteros\SierraChartInstance_2\ \| 2022-10-11 05:14:29.739 Data Files path: D:\Sierra Charts Apteros\SierraChartInstance_2\Data\ \| 2022-10-11 05:14:29.739 OS Version Number: 10.0 \| 2022-10-11 05:14:29.739 Locale Setting: C \| 2022-10-11 05:14:29.739 DLLs: UserContributedStudies_64.dll \| 2022-10-11 05:14:29.739 Allowed protected custom studies: \| 2022-10-11 05:14:29.739 Crash reporter started: true \| 2022-10-11 05:14:29.739 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2022-10-11 05:14:29.765 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2022-10-11 05:14:29.765 Received 5 login tokens. \| 2022-10-11 05:14:30.024 Files to Open on Startup \| Opening file: two instancetCLES.Cht \| 2022-10-11 05:14:34.058 Loading DLL: D:\Sierra Charts Apteros\SierraChartInstance_2\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ffea92a0000 \| 2022-10-11 05:14:34.478 CLX2.NYMEX 800 Volume #6 \| Reloading chart. \| 2022-10-11 05:14:34.631 CLX2.NYMEX #14 \| Reloading chart. \| 2022-10-11 05:14:35.089 ESZ2.CME 4000 Volume #1 \| Reloading chart. \| 2022-10-11 05:14:35.563 CLX2.NYMEX 60 Min #7 \| Reloading chart. \| 2022-10-11 05:14:35.709 CLX2.NYMEX Daily #9 \| Reloading chart. \| 2022-10-11 05:14:35.836 CLX2.NYMEX #8 \| Reloading chart. \| 2022-10-11 05:14:36.143 MESU2.CME 3000 Volume #13 \| Reloading chart. \| 2022-10-11 05:14:36.286 ESZ2.CME #2 \| Reloading chart. \| 2022-10-11 05:14:36.576 ESZ2.CME 60 Min #4 \| Reloading chart. \| 2022-10-11 05:14:36.708 ESZ2.CME Daily #5 \| Reloading chart. \| 2022-10-11 05:14:36.877 ESZ2.CME #17 \| Reloading chart. \| 2022-10-11 05:14:36.953 CLX2.NYMEX 800 Volume #6 \| StartDateTimeForLoadingOrderFills: 2022-09-26 10:55:58 \| 2022-10-11 05:14:37.384 CLX2.NYMEX 800 Volume #6 \| Reloading chart. \| 2022-10-11 05:14:38.357 Using symbol data fast lookup vector \| 2022-10-11 05:14:38.400 Starting DelayedDownloadMonitoringTimer \| 2022-10-11 05:14:38.451 Starting HDTimeoutTimer \| 2022-10-11 05:14:38.451 Added historical Intraday data request for CLX2.NYMEX to the queue. \| 2022-10-11 05:14:38.459 Intraday data recording state for symbol CLX2.NYMEX is set to download 'Pending'. \| 2022-10-11 05:14:38.459 Triggering next historical data download in queue. \| 2022-10-11 05:14:38.475 HD Request # 1 \| Downloading Intraday chart data for CLX2.NYMEX to the file CLX2.NYMEX.scid. Service: DTCSubInstance \| 2022-10-11 05:14:38.475 HD Request # 1 \| Download start date-time: 2022-10-10 10:55:58.000000. File last date-time: 2022-10-10 10:55:58.401003 \| 2022-10-11 05:14:38.510 HD Request # 1 \| Using server: 127.0.0.1 port 11098 \| 2022-10-11 05:14:38.584 Socket (1) \| Creating socket. \| 2022-10-11 05:14:38.584 Socket (1) \| New receive buffer size: 5242880 \| 2022-10-11 05:14:38.584 Socket (1) \| Connecting to IP: 127.0.0.1. \| 2022-10-11 05:14:38.584 HD Request # 1 \| Setting DTC encoding to Binary VLS \| 2022-10-11 05:14:38.684 HD Request # 1 \| Sending historical data logon request message. \| 2022-10-11 05:14:38.684 HD Request # 1 \| Requesting Intraday data. Start date-time: 2022-10-10 10:55:58. Record interval: 0. Symbol: CLX2.NYMEX \| 2022-10-11 05:14:38.699 HD Request # 1 \| Data is being downloaded from a remote source. Download will start when this is done. \| 2022-10-11 05:14:38.709 Added historical Intraday data request for ESZ2.CME to the queue. \| 2022-10-11 05:14:38.730 Intraday data recording state for symbol ESZ2.CME is set to download 'Pending'. \| 2022-10-11 05:14:38.730 Triggering next historical data download in queue. \| 2022-10-11 05:14:38.772 MESU2.CME 3000 Volume #13 \| StartDateTimeForLoadingOrderFills: 2022-09-16 00:00:00 \| 2022-10-11 05:14:38.774 MESU2.CME 3000 Volume #13 \| Reloading chart. \| 2022-10-11 05:14:38.810 Added historical Daily data request for CLX2.NYMEX to the queue. \| 2022-10-11 05:14:38.830 Triggering next historical data download in queue. \| 2022-10-11 05:14:38.830 Added historical Daily data request for ESZ2.CME to the queue. \| 2022-10-11 05:14:38.852 Triggering next historical data download in queue. \| 2022-10-11 05:14:38.852 DTC - Sub Instance \| Connecting to the server 127.0.0.1. Port 11099 \| 2022-10-11 05:14:39.023 DTC Client socket (3) \| Creating socket. \| 2022-10-11 05:14:39.043 Added historical Intraday data request for MESU2.CME to the queue. \| 2022-10-11 05:14:39.043 Intraday data recording state for symbol MESU2.CME is set to download 'Pending'. \| 2022-10-11 05:14:39.043 Triggering next historical data download in queue. \| 2022-10-11 05:14:39.043 DTC Client socket (3) \| New receive buffer size: 5242880 \| 2022-10-11 05:14:39.044 DTC Client socket (3) \| Connecting to IP: 127.0.0.1. \| 2022-10-11 05:14:39.044 DTC - Sub Instance \| Network connection to server complete. \| 2022-10-11 05:14:39.050 DTC - Sub Instance \| Starting socket receive thread. \| 2022-10-11 05:14:39.050 DTC - Sub Instance \| Sending encoding request to server: Binary VLS. Compression: none \| 2022-10-11 05:14:39.051 DTC - Sub Instance \| Setting DTC encoding to Binary VLS \| 2022-10-11 05:14:39.088 DTC - Sub Instance \| Sending logon request message. \| 2022-10-11 05:14:39.088 DTC - Sub Instance \| Received logon response. \| 2022-10-11 05:14:39.095 DTC - Sub Instance \| Server Name: SC DTC Server. Build=38263M. \| 2022-10-11 05:14:39.095 DTC - Sub Instance \| Server protocol version: 8. Client protocol version: 8 \| 2022-10-11 05:14:39.095 DTC - Sub Instance \| Successfully connected. Connected to SC DTC Protocol server. Service=tradingevaluator.dtctrading\|SymbolSettings=tradesimulation.dtctrading. \| 2022-10-11 05:14:39.095 DTC - Sub Instance \| Trading is supported. \| 2022-10-11 05:14:39.095 DTC - Sub Instance \| Order cancel and replace is supported. \| 2022-10-11 05:14:39.095 DTC - Sub Instance \| OCO Orders supported. \| 2022-10-11 05:14:39.095 DTC - Sub Instance \| Bracket Orders supported. \| 2022-10-11 05:14:39.095 DTC - Sub Instance \| Connected to server complete. \| 2022-10-11 05:14:39.095 Triggering next historical data download in queue. \| 2022-10-11 05:14:39.213 Triggering next historical data download in queue. \| 2022-10-11 05:14:39.213 Triggering next historical data download in queue. \| 2022-10-11 05:14:39.213 Triggering next historical data download in queue. \| 2022-10-11 05:14:39.213 No download requests in the queue to start downloads for. \| 2022-10-11 05:14:39.287 No download requests in the queue to start downloads for. \| 2022-10-11 05:14:39.287 No download requests in the queue to start downloads for. \| 2022-10-11 05:14:39.288 Using symbol data fast lookup vector \| 2022-10-11 05:14:39.541 Trading Evaluator \| Starting real-time market data updates for: CLX2.NYMEX. ID: 1 Service code: rithmic.trading \| 2022-10-11 05:14:39.585 Trading Evaluator \| Requesting security definition data for: CLX2.NYMEX. ID: 1 \| 2022-10-11 05:14:39.607 Socket (1) \| CloseSocket call. \| 2022-10-11 05:14:39.715 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-10-11 05:14:39.715 Socket (1) \| Socket gracefully closed by remote side. \| 2022-10-11 05:14:39.715 Socket (1) \| Closed. \| 2022-10-11 05:14:39.715 CLX2.NYMEX 800 Volume #6 \| StartDateTimeForLoadingOrderFills: 2022-09-26 10:55:58 \| 2022-10-11 05:14:39.910 HD Request # 1 \| Error downloading historical Intraday data for CLX2.NYMEX. Historical data file not available for symbol. \| 2022-10-11 05:14:40.118 Historical data download thread signaled to stop. \| 2022-10-11 05:14:40.118 HD Request # 1 \| Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for CLX2.NYMEX \| 2022-10-11 05:14:40.121 HD Request # 1 \| Add time&sales data \| Remembered last file record date-time: 2022-10-10 15:55:58.401003 \| 2022-10-11 05:14:40.138 HD Request # 1 \| Completion time: 2s. \| 2022-10-11 05:14:40.138 HD Request # 1 \| Intraday data download complete for CLX2.NYMEX. Unique request ID: 1 \| 2022-10-11 05:14:40.139 Removing historical data download ID 1. \| 2022-10-11 05:14:40.139 Real-time Intraday chart data file updates started for CLX2.NYMEX \| 2022-10-11 05:14:40.139 Intraday chart data file opened for CLX2.NYMEX \| 2022-10-11 05:14:40.139 HD Request # 1 \| Enabling Intraday chart updating for symbol. \| 2022-10-11 05:14:40.139 Triggering next historical data download in queue. \| 2022-10-11 05:14:40.139 Trading Evaluator \| Received security definition for symbol CLX2.NYMEX \| 2022-10-11 05:14:40.208 HD Request # 2 \| Downloading Intraday chart data for ESZ2.CME to the file ESZ2.CME.scid. Service: DTCSubInstance \| 2022-10-11 05:14:40.210 HD Request # 2 \| Download start date-time: 2022-10-10 10:55:58.000000. File last date-time: 2022-10-10 10:55:58.575000 \| 2022-10-11 05:14:40.210 HD Request # 2 \| Using server: 127.0.0.1 port 11098 \| 2022-10-11 05:14:40.210 Socket (1) \| Creating socket. \| 2022-10-11 05:14:40.222 Socket (1) \| New receive buffer size: 5242880 \| 2022-10-11 05:14:40.222 Socket (1) \| Connecting to IP: 127.0.0.1. \| 2022-10-11 05:14:40.222 HD Request # 2 \| Setting DTC encoding to Binary VLS \| 2022-10-11 05:14:40.345 HD Request # 2 \| Sending historical data logon request message. \| 2022-10-11 05:14:40.345 HD Request # 2 \| Requesting Intraday data. Start date-time: 2022-10-10 10:55:58. Record interval: 0. Symbol: ESZ2.CME \| 2022-10-11 05:14:40.347 HD Request # 2 \| Data is being downloaded from a remote source. Download will start when this is done. \| 2022-10-11 05:14:40.348 Trading Evaluator \| Starting real-time market data updates for: MESU2.CME. ID: 3 Service code: rithmic.trading \| 2022-10-11 05:14:40.608 Trading Evaluator \| Requesting security definition data for: MESU2.CME. ID: 3 \| 2022-10-11 05:14:40.608 Trading Evaluator \| Starting real-time market data updates for: ESZ2.CME. ID: 2 Service code: rithmic.trading \| 2022-10-11 05:14:40.610 Trading Evaluator \| Requesting security definition data for: ESZ2.CME. ID: 2 \| 2022-10-11 05:14:40.610 Trading Evaluator \| Received security definition for symbol MESU2.CME \| 2022-10-11 05:14:40.701 Trading Evaluator \| Received security definition for symbol ESZ2.CME \| 2022-10-11 05:14:40.702 MESU2.CME 3000 Volume #13 \| StartDateTimeForLoadingOrderFills: 2022-09-16 00:00:00 \| 2022-10-11 05:14:40.719 Socket (1) \| CloseSocket call. \| 2022-10-11 05:14:41.349 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-10-11 05:14:41.349 Socket (1) \| Socket gracefully closed by remote side. \| 2022-10-11 05:14:41.350 Socket (1) \| Closed. \| 2022-10-11 05:14:41.350 HD Request # 2 \| Error downloading historical Intraday data for ESZ2.CME. Historical data file not available for symbol. \| 2022-10-11 05:14:41.735 Historical data download thread signaled to stop. \| 2022-10-11 05:14:41.735 HD Request # 2 \| Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for ESZ2.CME \| 2022-10-11 05:14:41.735 HD Request # 2 \| Add time&sales data \| Remembered last file record date-time: 2022-10-10 15:55:58.575000 \| 2022-10-11 05:14:42.076 HD Request # 2 \| Completion time: 2s. \| 2022-10-11 05:14:42.191 HD Request # 2 \| Intraday data download complete for ESZ2.CME. Unique request ID: 2 \| 2022-10-11 05:14:42.191 Removing historical data download ID 2. \| 2022-10-11 05:14:42.191 Real-time Intraday chart data file updates started for ESZ2.CME \| 2022-10-11 05:14:42.191 Intraday chart data file opened for ESZ2.CME \| 2022-10-11 05:14:42.191 HD Request # 2 \| Enabling Intraday chart updating for symbol. \| 2022-10-11 05:14:42.191 Triggering next historical data download in queue. \| 2022-10-11 05:14:42.197 HD Request # 3 \| Downloading Historical Daily chart data for CLX2.NYMEX. Starting date: 2022-10-05. Service: DTCSubInstance \| 2022-10-11 05:14:42.200 HD Request # 3 \| Using server: 127.0.0.1 port 11098 \| 2022-10-11 05:14:42.202 Socket (1) \| Creating socket. \| 2022-10-11 05:14:42.202 Socket (1) \| New receive buffer size: 5242880 \| 2022-10-11 05:14:42.206 Socket (1) \| Connecting to IP: 127.0.0.1. \| 2022-10-11 05:14:42.206 HD Request # 3 \| Setting DTC encoding to Binary VLS \| 2022-10-11 05:14:42.341 HD Request # 3 \| Sending historical data logon request message. \| 2022-10-11 05:14:42.341 HD Request # 3 \| Requesting historical Daily data starting at 2022-10-05. \| 2022-10-11 05:14:42.344 HD Request # 3 \| Data is being downloaded from a remote source. Download will start when this is done. \| 2022-10-11 05:14:42.365 Socket (1) \| CloseSocket call. \| 2022-10-11 05:14:43.366 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-10-11 05:14:43.366 Socket (1) \| Socket gracefully closed by remote side. \| 2022-10-11 05:14:43.368 Socket (1) \| Closed. \| 2022-10-11 05:14:43.368 HD Request # 3 \| Error downloading historical Daily data for CLX2.NYMEX. Historical data file not available for symbol. \| 2022-10-11 05:14:43.598 Historical data download thread signaled to stop. \| 2022-10-11 05:14:43.599 HD Request # 3 \| Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLX2.NYMEX \| 2022-10-11 05:14:43.599 HD Request # 3 \| Completion time: 1s. \| 2022-10-11 05:14:43.599 HD Request # 3 \| Daily data download complete for CLX2.NYMEX. Unique request ID: 3 \| 2022-10-11 05:14:43.599 Removing historical data download ID 3. \| 2022-10-11 05:14:43.599 Triggering next historical data download in queue. \| 2022-10-11 05:14:43.599 HD Request # 4 \| Downloading Historical Daily chart data for ESZ2.CME. Starting date: 2022-10-05. Service: DTCSubInstance \| 2022-10-11 05:14:43.605 HD Request # 4 \| Using server: 127.0.0.1 port 11098 \| 2022-10-11 05:14:43.605 Socket (1) \| Creating socket. \| 2022-10-11 05:14:43.605 Socket (1) \| New receive buffer size: 5242880 \| 2022-10-11 05:14:43.605 Socket (1) \| Connecting to IP: 127.0.0.1. \| 2022-10-11 05:14:43.605 HD Request # 4 \| Setting DTC encoding to Binary VLS \| 2022-10-11 05:14:43.629 HD Request # 4 \| Sending historical data logon request message. \| 2022-10-11 05:14:43.629 HD Request # 4 \| Requesting historical Daily data starting at 2022-10-05. \| 2022-10-11 05:14:43.630 HD Request # 4 \| Data is being downloaded from a remote source. Download will start when this is done. \| 2022-10-11 05:14:43.631 Socket (1) \| CloseSocket call. \| 2022-10-11 05:14:44.643 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-10-11 05:14:44.643 Socket (1) \| Socket gracefully closed by remote side. \| 2022-10-11 05:14:44.643 Socket (1) \| Closed. \| 2022-10-11 05:14:44.643 HD Request # 4 \| Error downloading historical Daily data for ESZ2.CME. Historical data file not available for symbol. \| 2022-10-11 05:14:44.947 Historical data download thread signaled to stop. \| 2022-10-11 05:14:44.947 HD Request # 4 \| Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESZ2.CME \| 2022-10-11 05:14:44.947 HD Request # 4 \| Completion time: 1s. \| 2022-10-11 05:14:44.947 HD Request # 4 \| Daily data download complete for ESZ2.CME. Unique request ID: 4 \| 2022-10-11 05:14:44.947 Removing historical data download ID 4. \| 2022-10-11 05:14:44.947 Triggering next historical data download in queue. \| 2022-10-11 05:14:44.950 Delaying start of download for MESU2.CME. \| 2022-10-11 05:14:44.950 CLX2.NYMEX Daily #9 \| Reloading chart. \| 2022-10-11 05:14:44.953 ESZ2.CME 4000 Volume #1 \| StartDateTimeForLoadingOrderFills: 2022-09-26 10:55:58 \| 2022-10-11 05:14:46.123 ESZ2.CME Daily #5 \| Reloading chart. \| 2022-10-11 05:14:46.435 HD Request # 5 \| Downloading Intraday chart data for MESU2.CME to the file MESU2.CME.scid. Service: DTCSubInstance \| 2022-10-11 05:14:46.443 HD Request # 5 \| Download start date-time: 2022-09-16 08:29:59.000000. File last date-time: 2022-09-16 08:29:59.771000 \| 2022-10-11 05:14:46.443 HD Request # 5 \| Using server: 127.0.0.1 port 11098 \| 2022-10-11 05:14:46.443 Socket (1) \| Creating socket. \| 2022-10-11 05:14:46.443 Socket (1) \| New receive buffer size: 5242880 \| 2022-10-11 05:14:46.443 Socket (1) \| Connecting to IP: 127.0.0.1. \| 2022-10-11 05:14:46.443 ESZ2.CME 4000 Volume #1 \| Reloading chart. \| 2022-10-11 05:14:46.448 HD Request # 5 \| Setting DTC encoding to Binary VLS \| 2022-10-11 05:14:46.472 HD Request # 5 \| Sending historical data logon request message. \| 2022-10-11 05:14:46.472 HD Request # 5 \| Requesting Intraday data. Start date-time: 2022-09-16 08:29:59. Record interval: 0. Symbol: MESU2.CME \| 2022-10-11 05:14:46.473 HD Request # 5 \| Data is being downloaded from a remote source. Download will start when this is done. \| 2022-10-11 05:14:46.475 Socket (1) \| CloseSocket call. \| 2022-10-11 05:14:47.484 HD Request # 5 \| Error downloading historical Intraday data for MESU2.CME. Historical data file not available for symbol. \| 2022-10-11 05:14:47.484 Historical data download thread signaled to stop. \| 2022-10-11 05:14:47.484 HD Request # 5 \| Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for MESU2.CME \| 2022-10-11 05:14:47.484 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-10-11 05:14:47.484 HD Request # 5 \| Add time&sales data \| Remembered last file record date-time: 2022-09-16 13:29:59.771000 \| 2022-10-11 05:14:47.485 HD Request # 5 \| Completion time: 1s. \| 2022-10-11 05:14:47.485 HD Request # 5 \| Intraday data download complete for MESU2.CME. Unique request ID: 5 \| 2022-10-11 05:14:47.485 Removing historical data download ID 5. \| 2022-10-11 05:14:47.485 Real-time Intraday chart data file updates started for MESU2.CME \| 2022-10-11 05:14:47.485 Intraday chart data file opened for MESU2.CME \| 2022-10-11 05:14:47.485 HD Request # 5 \| Enabling Intraday chart updating for symbol. \| 2022-10-11 05:14:47.485 Triggering next historical data download in queue. \| 2022-10-11 05:14:47.485 No download requests in the queue to start downloads for. \| 2022-10-11 05:14:47.485 Socket (1) \| Socket gracefully closed by remote side. \| 2022-10-11 05:14:47.485 Socket (1) \| Closed. \| 2022-10-11 05:14:47.486 ESZ2.CME 4000 Volume #1 \| StartDateTimeForLoadingOrderFills: 2022-09-26 10:55:58 \| 2022-10-11 05:14:49.507 Reloading all Intraday charts in active chartbook. \| 2022-10-11 05:15:16.082 Reloading all Historical Daily charts in active chartbook. \| 2022-10-11 05:15:16.082 ESZ2.CME 4000 Volume #1 \| Reloading chart. \| 2022-10-11 05:15:16.120 CLX2.NYMEX #14 \| Reloading chart. \| 2022-10-11 05:15:16.168 CLX2.NYMEX 800 Volume #6 \| Reloading chart. \| 2022-10-11 05:15:16.249 CLX2.NYMEX #8 \| Reloading chart. \| 2022-10-11 05:15:16.722 CLX2.NYMEX 60 Min #7 \| Reloading chart. \| 2022-10-11 05:15:16.921 MESU2.CME 3000 Volume #13 \| Reloading chart. \| 2022-10-11 05:15:16.930 ESZ2.CME #2 \| Reloading chart. \| 2022-10-11 05:15:17.033 CLX2.NYMEX 800 Volume #6 \| StartDateTimeForLoadingOrderFills: 2022-09-26 10:55:58 \| 2022-10-11 05:15:17.363 ESZ2.CME Daily #5 \| Reloading chart. \| 2022-10-11 05:15:17.536 CLX2.NYMEX Daily #9 \| Reloading chart. \| 2022-10-11 05:15:17.622 ESZ2.CME 60 Min #4 \| Reloading chart. \| 2022-10-11 05:15:17.701 ESZ2.CME #17 \| Reloading chart. \| 2022-10-11 05:15:17.765 MESU2.CME 3000 Volume #13 \| StartDateTimeForLoadingOrderFills: 2022-09-16 00:00:00 \| 2022-10-11 05:15:18.305 ESZ2.CME 4000 Volume #1 \| StartDateTimeForLoadingOrderFills: 2022-09-26 10:55:58 \| 2022-10-11 05:15:20.564 Added historical Intraday data request for CLX2.NYMEX to the queue. \| 2022-10-11 05:17:40.374 Intraday data recording state for symbol CLX2.NYMEX is set to download 'Pending'. \| 2022-10-11 05:17:40.374 Triggering next historical data download in queue. \| 2022-10-11 05:17:40.374 HD Request # 6 \| Downloading Intraday chart data for CLX2.NYMEX to the file CLX2.NYMEX.scid. Service: nymex \| 2022-10-11 05:17:40.374 HD Request # 6 \| Download start date-time: 2022-10-09 13:30:27.000000. File last date-time: 2022-10-10 10:55:58.401003 \| 2022-10-11 05:17:40.374 HD Request # 6 \| Disabling Intraday chart updating for symbol. \| 2022-10-11 05:17:40.374 HD Request # 6 \| Using server: ds23.sierracharts.com port 10149 \| 2022-10-11 05:17:40.375 Socket (1) \| Creating socket. \| 2022-10-11 05:17:40.375 Socket (1) \| New receive buffer size: 5242880 \| 2022-10-11 05:17:40.375 Socket (1) \| Connecting to IP: 216.1.90.130. \| 2022-10-11 05:17:40.375 HD Request # 6 \| Setting DTC encoding to Binary VLS \| 2022-10-11 05:17:40.625 HD Request # 6 \| Sending historical data logon request message. \| 2022-10-11 05:17:40.625 HD Request # 6 \| Requesting Intraday data. Start date-time: 2022-10-09 13:30:27. Record interval: 0. Symbol: CLX22 \| 2022-10-11 05:17:41.242 HD Request # 6 \| Decompressing data. \| 2022-10-11 05:17:41.353 HD Request # 6 \| Receiving Intraday data for CLX2.NYMEX starting at 2022-10-09 17:00:00.000000 \| 2022-10-11 05:17:41.758 HD Request # 6 \| Truncating file to starting date-time of 2022-10-09 17:00:00.000. \| 2022-10-11 05:17:41.758 HD Request # 6 \| Timestamp of first Intraday data file record written: 2022-10-09 17:00:00.000000. \| 2022-10-11 05:17:42.269 Socket (1) \| CloseSocket call. \| 2022-10-11 05:17:42.870 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-10-11 05:17:42.870 Historical data download thread signaled to stop. \| 2022-10-11 05:17:42.870 HD Request # 6 \| Received 212989 Intraday data records from 2022-10-09 17:00:00.000000 to 2022-10-11 05:17:39.346000 (36.3 hours) and wrote 212989 records for CLX2.NYMEX \| 2022-10-11 05:17:42.870 HD Request # 6 \| Add time&sales data \| Remembered last file record date-time: 2022-10-11 10:17:39.346000 \| 2022-10-11 05:17:42.877 HD Request # 6 \| Completion time: 2s. \| 2022-10-11 05:17:42.877 HD Request # 6 \| Intraday data download complete for CLX2.NYMEX. Unique request ID: 6 \| 2022-10-11 05:17:42.877 Removing historical data download ID 6. \| 2022-10-11 05:17:42.877 Real-time Intraday chart data file updates started for CLX2.NYMEX \| 2022-10-11 05:17:42.877 Intraday chart data file opened for CLX2.NYMEX \| 2022-10-11 05:17:42.877 HD Request # 6 \| Enabling Intraday chart updating for symbol. \| 2022-10-11 05:17:42.893 CLX2.NYMEX 800 Volume #6 \| Flagging to reload Intraday data on download completion. \| 2022-10-11 05:17:42.893 CLX2.NYMEX #14 \| Flagging to reload Intraday data on download completion. \| 2022-10-11 05:17:42.893 CLX2.NYMEX 60 Min #7 \| Flagging to reload Intraday data on download completion. \| 2022-10-11 05:17:42.893 CLX2.NYMEX #8 \| Flagging to reload Intraday data on download completion. \| 2022-10-11 05:17:42.893 Triggering next historical data download in queue. \| 2022-10-11 05:17:42.893 No download requests in the queue to start downloads for. \| 2022-10-11 05:17:42.893 Socket (1) \| Socket gracefully closed by remote side. \| 2022-10-11 05:17:42.981 Socket (1) \| Closed. \| 2022-10-11 05:17:42.981 CLX2.NYMEX #14 \| Reloading chart. \| 2022-10-11 05:17:43.187 CLX2.NYMEX 800 Volume #6 \| Reloading chart. \| 2022-10-11 05:17:43.260 CLX2.NYMEX 800 Volume #6 \| StartDateTimeForLoadingOrderFills: 2022-09-27 05:17:39 \| 2022-10-11 05:17:43.983 CLX2.NYMEX 60 Min #7 \| Reloading chart. \| 2022-10-11 05:17:44.005 CLX2.NYMEX #8 \| Reloading chart. \| 2022-10-11 05:17:44.738 Added historical Intraday data request for ESZ2.CME to the queue. \| 2022-10-11 05:18:02.485 Intraday data recording state for symbol ESZ2.CME is set to download 'Pending'. \| 2022-10-11 05:18:02.485 Triggering next historical data download in queue. \| 2022-10-11 05:18:02.485 HD Request # 7 \| Downloading Intraday chart data for ESZ2.CME to the file ESZ2.CME.scid. Service: cme \| 2022-10-11 05:18:02.486 HD Request # 7 \| Download start date-time: 2022-10-09 15:15:09.000000. File last date-time: 2022-10-10 10:55:58.575000 \| 2022-10-11 05:18:02.486 HD Request # 7 \| Disabling Intraday chart updating for symbol. \| 2022-10-11 05:18:02.486 HD Request # 7 \| Using server: ds26.sierracharts.com port 10150 \| 2022-10-11 05:18:02.486 Socket (1) \| Creating socket. \| 2022-10-11 05:18:02.487 Socket (1) \| New receive buffer size: 5242880 \| 2022-10-11 05:18:02.487 Socket (1) \| Connecting to IP: 142.215.18.107. \| 2022-10-11 05:18:02.487 HD Request # 7 \| Setting DTC encoding to Binary VLS \| 2022-10-11 05:18:02.722 HD Request # 7 \| Sending historical data logon request message. \| 2022-10-11 05:18:02.723 HD Request # 7 \| Requesting Intraday data. Start date-time: 2022-10-09 15:15:09. Record interval: 0. Symbol: ESZ22 \| 2022-10-11 05:18:03.348 HD Request # 7 \| Decompressing data. \| 2022-10-11 05:18:03.468 HD Request # 7 \| Receiving Intraday data for ESZ2.CME starting at 2022-10-09 17:00:00.000000 \| 2022-10-11 05:18:03.592 HD Request # 7 \| Truncating file to starting date-time of 2022-10-09 17:00:00.000. \| 2022-10-11 05:18:03.592 HD Request # 7 \| Timestamp of first Intraday data file record written: 2022-10-09 17:00:00.000000. \| 2022-10-11 05:18:04.064 Socket (1) \| CloseSocket call. \| 2022-10-11 05:18:09.856 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-10-11 05:18:09.857 Historical data download thread signaled to stop. \| 2022-10-11 05:18:09.857 HD Request # 7 \| Received 1608730 Intraday data records from 2022-10-09 17:00:00.000000 to 2022-10-11 05:18:08.589000 (36.3 hours) and wrote 1608730 records for ESZ2.CME \| 2022-10-11 05:18:09.857 HD Request # 7 \| Add time&sales data \| Remembered last file record date-time: 2022-10-11 10:18:08.589000 \| 2022-10-11 05:18:09.863 HD Request # 7 \| Completion time: 7s. \| 2022-10-11 05:18:09.863 HD Request # 7 \| Intraday data download complete for ESZ2.CME. Unique request ID: 7 \| 2022-10-11 05:18:09.863 Removing historical data download ID 7. \| 2022-10-11 05:18:09.863 Real-time Intraday chart data file updates started for ESZ2.CME \| 2022-10-11 05:18:09.863 Intraday chart data file opened for ESZ2.CME \| 2022-10-11 05:18:09.863 HD Request # 7 \| Enabling Intraday chart updating for symbol. \| 2022-10-11 05:18:09.863 ESZ2.CME 4000 Volume #1 \| Flagging to reload Intraday data on download completion. \| 2022-10-11 05:18:09.863 ESZ2.CME #2 \| Flagging to reload Intraday data on download completion. \| 2022-10-11 05:18:09.863 ESZ2.CME 60 Min #4 \| Flagging to reload Intraday data on download completion. \| 2022-10-11 05:18:09.863 ESZ2.CME #17 \| Flagging to reload Intraday data on download completion. \| 2022-10-11 05:18:09.863 Triggering next historical data download in queue. \| 2022-10-11 05:18:09.863 No download requests in the queue to start downloads for. \| 2022-10-11 05:18:09.864 ESZ2.CME #2 \| Reloading chart. \| 2022-10-11 05:18:09.962 Socket (1) \| Socket gracefully closed by remote side. \| 2022-10-11 05:18:09.970 Socket (1) \| Closed. \| 2022-10-11 05:18:09.970 ESZ2.CME 4000 Volume #1 \| Reloading chart. \| 2022-10-11 05:18:10.090 ESZ2.CME 60 Min #4 \| Reloading chart. \| 2022-10-11 05:18:10.231 ESZ2.CME #17 \| Reloading chart. \| 2022-10-11 05:18:10.362 ESZ2.CME 4000 Volume #1 \| StartDateTimeForLoadingOrderFills: 2022-09-27 05:18:08 \| 2022-10-11 05:18:12.575

[2022-10-11 11:00:56] #2 [Go To First Post]
Ju17 - Posts: 39
When i delete and download data, the data upload to the current price put no further live updating.

[2022-10-11 11:37:34] #3 [Go To First Post]
Sierra_Chart Engineering - Posts: 18840
Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After that translate the symbols with Edit >> Translate Symbols to Current Service.: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-11 11:38:29

[2022-10-11 12:32:40] #4 [Go To First Post]
Ju17 - Posts: 39
I did everything what you suggest but i still have the same problem. no updating live data in the second instance ! yesterday i had no problems, today it doesnt work.

[2022-10-11 12:40:48] #5 [Go To First Post]
Sierra_Chart Engineering - Posts: 18840
We need to check the log again. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. The exact symbol. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-10-11 12:51:28] #6 [Go To First Post]
Ju17 - Posts: 39
CLX2.NYMEX Software version: 2403 64-bit \| 2022-10-11 07:48:47.327 Primary Thread ID: 1728 \| 2022-10-11 07:48:47.327 Usage end date: 2023-03-06 \| 2022-10-11 07:48:47.327 Enabled for: Advanced Features 2. \| 2022-10-11 07:48:47.327 Enabled for: Sierra Chart Historical Data Service. \| 2022-10-11 07:48:47.327 Enabled for: Denali Real-Time Exchange Data Feed. \| 2022-10-11 07:48:47.327 Enabled for: Delayed Denali Exchange Data Feed. \| 2022-10-11 07:48:47.327 Enabled for exchange2: CME \| 2022-10-11 07:48:47.327 Enabled for exchange2: COMEX \| 2022-10-11 07:48:47.327 Enabled for exchange2: NYMEX \| 2022-10-11 07:48:47.327 Enabled for exchange2: EUREX EOBI \| 2022-10-11 07:48:47.327 Enabled for exchange2: fairx_exchange.data \| 2022-10-11 07:48:47.327 Allow Support for Sierra Chart Data Feeds is enabled. \| 2022-10-11 07:48:47.327 Current selected Data/Trading service: DTC - Sub Instance \| 2022-10-11 07:48:47.327 Custom symbol settings values: enabled \| 2022-10-11 07:48:47.327 Chart Update Interval: 1800 \| 2022-10-11 07:48:47.327 Intraday Data Storage Time Unit: 0 \| 2022-10-11 07:48:47.327 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2022-10-11 07:48:47.327 2022-10-11 12:48:47 Local computer time in UTC \| 2022-10-11 07:48:47.327 2022-10-11 07:48:47 Local computer time in SC Time Zone \| 2022-10-11 07:48:47.327 2022-10-11 12:47:43 Server time in UTC \| 2022-10-11 07:48:47.327 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2022-10-11 07:48:47.327 Program path: D:\Sierra Charts Apteros\SierraChartInstance_2\ \| 2022-10-11 07:48:47.327 Data Files path: D:\Sierra Charts Apteros\SierraChartInstance_2\Data\ \| 2022-10-11 07:48:47.327 OS Version Number: 10.0 \| 2022-10-11 07:48:47.327 Locale Setting: C \| 2022-10-11 07:48:47.327 DLLs: UserContributedStudies_64.dll \| 2022-10-11 07:48:47.327 Allowed protected custom studies: \| 2022-10-11 07:48:47.327 Crash reporter started: true \| 2022-10-11 07:48:47.327 File >> Disconnect selected. \| 2022-10-11 07:50:04.373 Trading Evaluator \| Waiting for socket receive thread to end \| 2022-10-11 07:50:04.377 DTC Client socket (3) \| CloseSocket call. \| 2022-10-11 07:50:04.377 DTC Client socket (3) \| Shutdown started. Waiting for graceful close. \| 2022-10-11 07:50:04.377 Trading Evaluator \| Disconnected. \| 2022-10-11 07:50:04.377 DTC Client socket (3) \| Socket gracefully closed by remote side. \| 2022-10-11 07:50:04.377 DTC Client socket (3) \| Closed. \| 2022-10-11 07:50:04.377 Trading Evaluator \| Connecting to the server 127.0.0.1. Port 11099 \| 2022-10-11 07:50:17.686 DTC Client socket (1) \| Creating socket. \| 2022-10-11 07:50:17.686 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-10-11 07:50:17.686 DTC Client socket (1) \| Connecting to IP: 127.0.0.1. \| 2022-10-11 07:50:17.686 Trading Evaluator \| Network connection to server complete. \| 2022-10-11 07:50:17.689 Trading Evaluator \| Starting socket receive thread. \| 2022-10-11 07:50:17.689 Trading Evaluator \| Sending encoding request to server: Binary VLS. Compression: none \| 2022-10-11 07:50:17.689 Trading Evaluator \| Setting DTC encoding to Binary VLS \| 2022-10-11 07:50:17.694 Trading Evaluator \| Sending logon request message. \| 2022-10-11 07:50:17.694 Trading Evaluator \| Received logon response. \| 2022-10-11 07:50:17.699 Trading Evaluator \| Server Name: SC DTC Server. Build=38263M. \| 2022-10-11 07:50:17.699 Trading Evaluator \| Server protocol version: 8. Client protocol version: 8 \| 2022-10-11 07:50:17.699 Trading Evaluator \| Successfully connected. Connected to SC DTC Protocol server. Service=tradingevaluator.dtctrading\|SymbolSettings=tradesimulation.dtctrading. \| 2022-10-11 07:50:17.699 Trading Evaluator \| Trading is supported. \| 2022-10-11 07:50:17.699 Trading Evaluator \| Order cancel and replace is supported. \| 2022-10-11 07:50:17.699 Trading Evaluator \| OCO Orders supported. \| 2022-10-11 07:50:17.699 Trading Evaluator \| Bracket Orders supported. \| 2022-10-11 07:50:17.699 Trading Evaluator \| Connected to server complete. \| 2022-10-11 07:50:17.699 Triggering next historical data download in queue. \| 2022-10-11 07:50:17.699 Triggering next historical data download in queue. \| 2022-10-11 07:50:17.699 Triggering next historical data download in queue. \| 2022-10-11 07:50:17.699 Triggering next historical data download in queue. \| 2022-10-11 07:50:17.699 No download requests in the queue to start downloads for. \| 2022-10-11 07:50:17.702 No download requests in the queue to start downloads for. \| 2022-10-11 07:50:17.702 No download requests in the queue to start downloads for. \| 2022-10-11 07:50:17.702 No download requests in the queue to start downloads for. \| 2022-10-11 07:50:17.703 Using symbol data fast lookup vector \| 2022-10-11 07:50:17.714 Trading Evaluator \| Starting real-time market data updates for: ESZ2.CME. ID: 1 Service code: rithmic.trading \| 2022-10-11 07:50:17.714 Trading Evaluator \| Requesting security definition data for: ESZ2.CME. ID: 1 \| 2022-10-11 07:50:17.714 Added historical Intraday data request for ESZ2.CME to the queue. \| 2022-10-11 07:50:17.714 Intraday data recording state for symbol ESZ2.CME is set to download 'Pending'. \| 2022-10-11 07:50:17.714 Triggering next historical data download in queue. \| 2022-10-11 07:50:17.714 Delaying start of download for ESZ2.CME. \| 2022-10-11 07:50:17.774 Trading Evaluator \| Received security definition for symbol ESZ2.CME \| 2022-10-11 07:50:17.774 Trading Evaluator \| Starting real-time market data updates for: MESU2.CME. ID: 2 Service code: rithmic.trading \| 2022-10-11 07:50:17.819 Trading Evaluator \| Requesting security definition data for: MESU2.CME. ID: 2 \| 2022-10-11 07:50:17.819 Added historical Intraday data request for MESU2.CME to the queue. \| 2022-10-11 07:50:17.819 Intraday data recording state for symbol MESU2.CME is set to download 'Pending'. \| 2022-10-11 07:50:17.819 Triggering next historical data download in queue. \| 2022-10-11 07:50:17.819 Trading Evaluator \| Starting real-time market data updates for: CLX2.NYMEX. ID: 3 Service code: rithmic.trading \| 2022-10-11 07:50:17.822 Trading Evaluator \| Requesting security definition data for: CLX2.NYMEX. ID: 3 \| 2022-10-11 07:50:17.823 Added historical Intraday data request for CLX2.NYMEX to the queue. \| 2022-10-11 07:50:17.823 Intraday data recording state for symbol CLX2.NYMEX is set to download 'Pending'. \| 2022-10-11 07:50:17.823 Triggering next historical data download in queue. \| 2022-10-11 07:50:17.823 Trading Evaluator \| Received security definition for symbol MESU2.CME \| 2022-10-11 07:50:17.866 Trading Evaluator \| Received security definition for symbol CLX2.NYMEX \| 2022-10-11 07:50:17.867 HD Request # 8 \| Downloading Intraday chart data for ESZ2.CME to the file ESZ2.CME.scid. Service: cme \| 2022-10-11 07:50:22.645 HD Request # 8 \| Download start date-time: 2022-10-11 07:48:11.000000. File last date-time: 2022-10-11 07:48:11.768000 \| 2022-10-11 07:50:22.646 HD Request # 8 \| Using server: ds23.sierracharts.com port 10150 \| 2022-10-11 07:50:22.646 Socket (2) \| Creating socket. \| 2022-10-11 07:50:22.646 Socket (2) \| New receive buffer size: 5242880 \| 2022-10-11 07:50:22.646 Socket (2) \| Connecting to IP: 216.1.90.130. \| 2022-10-11 07:50:22.646 HD Request # 8 \| Setting DTC encoding to Binary VLS \| 2022-10-11 07:50:22.909 HD Request # 8 \| Sending historical data logon request message. \| 2022-10-11 07:50:22.909 HD Request # 8 \| Requesting Intraday data. Start date-time: 2022-10-11 07:48:11. Record interval: 0. Symbol: ESZ22 \| 2022-10-11 07:50:23.491 HD Request # 8 \| Decompressing data. \| 2022-10-11 07:50:23.611 HD Request # 8 \| Receiving Intraday data for ESZ2.CME starting at 2022-10-11 07:48:11.768000 \| 2022-10-11 07:50:23.725 Socket (2) \| CloseSocket call. \| 2022-10-11 07:50:23.726 Socket (2) \| Shutdown started. Waiting for graceful close. \| 2022-10-11 07:50:23.726 Historical data download thread signaled to stop. \| 2022-10-11 07:50:23.743 HD Request # 8 \| Timestamp of first Intraday data file record written: 2022-10-11 07:48:13.380000. \| 2022-10-11 07:50:23.743 HD Request # 8 \| Received 1181 Intraday data records from 2022-10-11 07:48:11.768000 to 2022-10-11 07:50:21.794001 (2.2 minutes) and wrote 1180 records for ESZ2.CME \| 2022-10-11 07:50:23.743 HD Request # 8 \| Add time&sales data \| Remembered last file record date-time: 2022-10-11 12:50:21.794001 \| 2022-10-11 07:50:23.767 HD Request # 8 \| Completion time: 1s. \| 2022-10-11 07:50:23.767 HD Request # 8 \| Intraday data download complete for ESZ2.CME. Unique request ID: 8 \| 2022-10-11 07:50:23.767 Removing historical data download ID 8. \| 2022-10-11 07:50:23.767 Real-time Intraday chart data file updates started for ESZ2.CME \| 2022-10-11 07:50:23.767 Intraday chart data file opened for ESZ2.CME \| 2022-10-11 07:50:23.767 HD Request # 8 \| Enabling Intraday chart updating for symbol. \| 2022-10-11 07:50:23.767 Triggering next historical data download in queue. \| 2022-10-11 07:50:23.767 HD Request # 9 \| Downloading Intraday chart data for MESU2.CME to the file MESU2.CME.scid. Service: cme \| 2022-10-11 07:50:23.767 HD Request # 9 \| Download start date-time: 2022-09-16 08:29:59.000000. File last date-time: 2022-09-16 08:29:59.771000 \| 2022-10-11 07:50:23.767 HD Request # 9 \| Using server: ds26.sierracharts.com port 10149 \| 2022-10-11 07:50:23.767 Socket (3) \| Creating socket. \| 2022-10-11 07:50:23.767 Socket (3) \| New receive buffer size: 5242880 \| 2022-10-11 07:50:23.767 Socket (3) \| Connecting to IP: 142.215.18.107. \| 2022-10-11 07:50:23.767 Socket (2) \| Socket gracefully closed by remote side. \| 2022-10-11 07:50:23.843 Socket (2) \| Closed. \| 2022-10-11 07:50:23.843 HD Request # 9 \| Setting DTC encoding to Binary VLS \| 2022-10-11 07:50:24.184 HD Request # 9 \| Sending historical data logon request message. \| 2022-10-11 07:50:24.184 HD Request # 9 \| Requesting Intraday data. Start date-time: 2022-09-16 08:29:59. Record interval: 0. Symbol: MESU22 \| 2022-10-11 07:50:24.901 HD Request # 9 \| Decompressing data. \| 2022-10-11 07:50:25.101 HD Request # 9 \| Receiving Intraday data for MESU2.CME starting at 2022-09-16 08:29:59.771000 \| 2022-10-11 07:50:25.101 Socket (3) \| CloseSocket call. \| 2022-10-11 07:50:25.101 Historical data download thread signaled to stop. \| 2022-10-11 07:50:25.101 HD Request # 9 \| Received 1 Intraday data record from 2022-09-16 08:29:59.771000 to 2022-09-16 08:29:59.771000 (0.0 seconds) and wrote 0 records for MESU2.CME \| 2022-10-11 07:50:25.101 Socket (3) \| Shutdown started. Waiting for graceful close. \| 2022-10-11 07:50:25.101 HD Request # 9 \| Add time&sales data \| Remembered last file record date-time: 2022-09-16 13:29:59.771000 \| 2022-10-11 07:50:25.102 HD Request # 9 \| Completion time: 2s. \| 2022-10-11 07:50:25.102 HD Request # 9 \| Intraday data download complete for MESU2.CME. Unique request ID: 9 \| 2022-10-11 07:50:25.102 Removing historical data download ID 9. \| 2022-10-11 07:50:25.102 Real-time Intraday chart data file updates started for MESU2.CME \| 2022-10-11 07:50:25.102 Intraday chart data file opened for MESU2.CME \| 2022-10-11 07:50:25.102 HD Request # 9 \| Enabling Intraday chart updating for symbol. \| 2022-10-11 07:50:25.102 Triggering next historical data download in queue. \| 2022-10-11 07:50:25.102 HD Request # 10 \| Downloading Intraday chart data for CLX2.NYMEX to the file CLX2.NYMEX.scid. Service: nymex \| 2022-10-11 07:50:25.102 HD Request # 10 \| Download start date-time: 2022-10-11 07:48:16.000000. File last date-time: 2022-10-11 07:48:16.333000 \| 2022-10-11 07:50:25.102 HD Request # 10 \| Using server: ds21.sierracharts.com port 10150 \| 2022-10-11 07:50:25.102 Socket (2) \| Creating socket. \| 2022-10-11 07:50:25.102 Socket (2) \| New receive buffer size: 5242880 \| 2022-10-11 07:50:25.102 Socket (2) \| Connecting to IP: 216.1.90.129. \| 2022-10-11 07:50:25.102 Socket (3) \| Socket gracefully closed by remote side. \| 2022-10-11 07:50:25.305 Socket (3) \| Closed. \| 2022-10-11 07:50:25.306 HD Request # 10 \| Setting DTC encoding to Binary VLS \| 2022-10-11 07:50:25.337 HD Request # 10 \| Sending historical data logon request message. \| 2022-10-11 07:50:25.337 HD Request # 10 \| Requesting Intraday data. Start date-time: 2022-10-11 07:48:16. Record interval: 0. Symbol: CLX22 \| 2022-10-11 07:50:25.911 HD Request # 10 \| Decompressing data. \| 2022-10-11 07:50:26.020 HD Request # 10 \| Receiving Intraday data for CLX2.NYMEX starting at 2022-10-11 07:48:16.333000 \| 2022-10-11 07:50:26.021 Socket (2) \| CloseSocket call. \| 2022-10-11 07:50:26.022 Historical data download thread signaled to stop. \| 2022-10-11 07:50:26.022 Socket (2) \| Shutdown started. Waiting for graceful close. \| 2022-10-11 07:50:26.022 HD Request # 10 \| Timestamp of first Intraday data file record written: 2022-10-11 07:48:17.496000. \| 2022-10-11 07:50:26.022 HD Request # 10 \| Received 366 Intraday data records from 2022-10-11 07:48:16.333000 to 2022-10-11 07:50:25.844000 (2.2 minutes) and wrote 365 records for CLX2.NYMEX \| 2022-10-11 07:50:26.022 HD Request # 10 \| Add time&sales data \| Remembered last file record date-time: 2022-10-11 12:50:25.844000 \| 2022-10-11 07:50:26.047 HD Request # 10 \| Completion time: 1s. \| 2022-10-11 07:50:26.047 HD Request # 10 \| Intraday data download complete for CLX2.NYMEX. Unique request ID: 10 \| 2022-10-11 07:50:26.047 Removing historical data download ID 10. \| 2022-10-11 07:50:26.047 Real-time Intraday chart data file updates started for CLX2.NYMEX \| 2022-10-11 07:50:26.047 Intraday chart data file opened for CLX2.NYMEX \| 2022-10-11 07:50:26.047 HD Request # 10 \| Enabling Intraday chart updating for symbol. \| 2022-10-11 07:50:26.047 Triggering next historical data download in queue. \| 2022-10-11 07:50:26.047 No download requests in the queue to start downloads for. \| 2022-10-11 07:50:26.047 Socket (2) \| Socket gracefully closed by remote side. \| 2022-10-11 07:50:26.137 Socket (2) \| Closed. \| 2022-10-11 07:50:26.137

[2022-10-11 14:13:50] #7 [Go To First Post]
Sierra_Chart Engineering - Posts: 18840
These symbols are definitely not correct. You need to translate them with Edit >> Translate Symbols To Current Service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-10-11 14:23:46] #8 [Go To First Post]
Ju17 - Posts: 39
i did that serval times but the problem is still there. i use denali as data feed and rhitmic as execution feed

[2022-10-11 14:41:00] #9 [Go To First Post]
Sierra_Chart Engineering - Posts: 18840
Rithmic? Is the main instance of Sierra Chart set to Rithmic? It is not. You probably have a port number conflict. The sub instance is not connecting to Rithmic. It is connecting to an instance you have installed, that is connected to the Sierra Chart Trading Evaluator. Port numbers are controlled through Global Settings >> Sierra Chart Server Settings >> DTC Protocol Server. When you change port numbers you have to exit the sub instances and start them again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-11 14:41:26

[2022-10-11 14:50:49] #10 [Go To First Post]
Ju17 - Posts: 39
Thank you very much !!! This was the problem. Your support is outstanding.

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