Support Board
Date/Time: Tue, 18 Mar 2025 22:20:02 +0000
Delayed data not available
View Count: 382
[2022-09-22 05:50:59] |
Grahamaf - Posts: 1 |
Hello, wonder if you could assist - I am evaluating the sierra chart software as a future trading platform for myself. The 14 day trial has expired, being a first time user of sierra charts I did find it quite demanding with the setup to my user preferences, currently I am not at the point to which I am compformatble with the software and hence further evaluation is required. I requested delayed data to continue my evaluation, and have referenced all the support forms and guidance listed on the website (Delayed Exchange Data Feed / https://www.sierrachart.com/SupportBoard.php?do=Search&Query=delayed+data&Submit_Search=Search) The delayed data agreement has been signed and accepted (as per attachment). Following all the guidance provided, I am unable to receive delayed data and all services indicate (not available on package). Apprecaite the assistance with delayed data activation. Date Time Of Last Edit: 2022-09-26 15:53:20
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[2022-09-26 15:52:59] |
Sierra_Chart Engineering - Posts: 18825 |
We see the post has been deleted but we have reactivated your trial. Let us know if you need further help. And you do have access to the delayed data feed without having to sign anything. You have access to it now.: Delayed Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-26 23:11:20
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