Support Board
Date/Time: Sun, 16 Mar 2025 21:45:52 +0000
All paid up... Still No Data Plz Advise
View Count: 377
| [2022-08-22 16:45:16] |
| User429065 - Posts: 128 |
|
All paid up and downloaded the latest version... still no data! Connected to broker and confirmed via "Rithmic Direct" for order-only data but still not getting Sierra Chart historical data. Control Panel says all paid up just as before. See attached "Historical Download error Logon Denied". I initially directed this request to account support but got a message saying to post it to the support board. Plz advise... thank you very much! |
 Data Error.JPG / V - Attached On 2022-08-22 16:45:01 UTC - Size: 98.43 KB - 110 views |
| [2022-08-22 17:06:12] |
| Sierra_Chart Engineering - Posts: 18799 |
|
Activate the exchanges you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: