Support Board
Date/Time: Sun, 16 Mar 2025 12:44:47 +0000
Chart not updating on computer not in use
View Count: 379
| [2022-08-17 07:36:07] |
| eaglefutures - Posts: 48 |
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Hi I have Sierra running on a windows PC on my network. I use remote desktop to access this machine from within the same network. This works fine. However I have a problem in that , when I am not logged into the PC, the charts do not update. Only then when I re-login does it then start updating again. This affects symbols which are having the suffix -BID at the end as they do not have historical data. Also impacts any automation Is there a way to keep Sierra chart updating continously even though I am not logged into the pc? thanks |
| [2022-08-17 07:55:54] |
| Sierra_Chart Engineering - Posts: 18797 |
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This is not a question for Sierra Chart. You need to find out why you are having this problem. We have no idea. This is not a Sierra Chart issue. This is an operating system problem. You need to figure out why you are having this issue. We know on a Windows computer when using Remote Desktop Connection, Sierra Chart will continue to run even when disconnected from that desktop with Remote Desktop Connection. But you need to make sure not to log out. Just simply disconnect. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-17 07:57:01
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