Support Board
Date/Time: Wed, 27 Nov 2024 21:36:41 +0000
Trade DOM market depth not showing > 60 days back
View Count: 810
| [2022-07-31 16:23:43] |
| User666632 - Posts: 2 |
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Hi, Version: 2419 Data Service: SC Data - All Services [Data] ISSUE: In Replay mode for MESM22 (June) contract, I can't see Trade DOM market depth previous to 6/1/2022. Anything newer/later date I see and all looks good, anything previous to 6/1/2022 I only see the 1 level in Trade DOM with 1 contract at current bid/ask. In looking in Data\MarketDepthData folder I only see files from 6/1/2022 to current date nothing previous, so issue stems from not being able to download those older MarketDepth files. When going to my actual tick chart, I can go back and see older chart data back to April 2022. SETTINGS: * Global Settings > Data/Trade Service Settings >> Intraday Download... is set to 186 * Trade DOM >> Chart Settings >> Load Data Limiting Method...is set to Use Number of Days to Load * Trade DOM >> Chart Settings >> Days to Load for Intraday Chart Data Type...is set to 186 * Chart >> Chart Settings >>Days to Load for Intraday Chart Data Type...is set to 186 Attempts to fix: * I have tried to go to older date on tick chart and right click >> Download Depth Data from Date-Time, but does not work. No new download ins MarketDepthData folder * Disconnected data feed and reconnected * Global Settings >> Symbol Settings >> confirmed Record Market Depth Data is set to 'yes' Any help is appreciated Jim |
| [2022-08-01 08:12:53] |
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The first thing to do is to follow the instructions here and make sure that you can actually see the historical market depth data on the chart for the time period that you want: Market Depth Historical Graph: Market Depth Historical Graph Not Displaying Regarding downloading historical market depth data you must follow through the instructions here: Market Depth Historical Graph: Downloading Of Historical Market Depth Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-01 08:13:58
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| [2023-07-14 20:37:53] |
| User692684 - Posts: 3 |
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hello, i just downloaded sierra chart today and facing the same problem. only seeing 1 contract on both buy and sell coloumn. i think its not supposed to show like that. below i attached a screenshot for that. just wondering, am i facing the problem as am on free trial?
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sc.png| [2023-07-14 20:43:58] |
| John - SC Support - Posts: 36350 |
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We do not have Market Depth data for FOREX and CFD data. Also, you were on a standard trial which has limited capabilities. We have activated the trial for your account, so you can use other symbols that do have Market Depth data (such as the CME Group). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-07-15 07:26:57] |
| User692684 - Posts: 3 |
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Hello, i have seen many people using seirra chart for forex market depth. how is it not have it? also why they have forex data mentioned in the Software if they dont have it. thanks
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| [2023-07-15 09:29:36] |
| Sierra_Chart Engineering - Posts: 17198 |
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Refer to: Market Depth Historical Graph: Symbols that Provide Market Depth Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-07-15 20:24:30] |
| User692684 - Posts: 3 |
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Hello, in my trial version am trying to get non cfd depth of market. but in the dom its only showing 1 contract each on buy or sell again .this problem aint go no where. help me fix it
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| [2023-07-16 08:34:32] |
| Sierra_Chart Engineering - Posts: 17198 |
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For what symbol? Also this is a weekend so there may not be any market depth visible.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-07-16 08:34:41
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