Support Board
Date/Time: Tue, 26 Nov 2024 13:20:46 +0000
Problem with data speed
View Count: 1069
| [2014-05-08 13:31:10] |
| golan_82 - Posts: 24 |
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Hi , I upgraded my sierra from 1077 to 1132 and I now feel a hugh delay in the data flow , the data comes very slowly , not flowing as it used to be in 1077 version. I'm using OEC data feed what should I do? thanks |
| [2014-05-08 16:33:02] |
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We have heard about this with OEC and reported the problem to OEC. This is an OEC issue. The reason you notice a difference is because Sierra Chart now uses a different connection method to OEC. It uses the FAST data feed. Refer to help topic 4 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails4.html As far as what you should do. You can choose one of the following: Do not use OEC. Sierra Chart supports many other Trading services: http://www.sierrachart.com/index.php?l=doc/data.php Use the Sierra Chart Real-time and Historical Exchange Data Feed: http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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