Support Board
Date/Time: Tue, 26 Nov 2024 13:47:25 +0000
Post From: Problem with data speed
| [2014-05-08 16:33:02] |
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We have heard about this with OEC and reported the problem to OEC. This is an OEC issue. The reason you notice a difference is because Sierra Chart now uses a different connection method to OEC. It uses the FAST data feed. Refer to help topic 4 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails4.html As far as what you should do. You can choose one of the following: Do not use OEC. Sierra Chart supports many other Trading services: http://www.sierrachart.com/index.php?l=doc/data.php Use the Sierra Chart Real-time and Historical Exchange Data Feed: http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |