Support Board
Date/Time: Sat, 15 Mar 2025 16:19:52 +0000
simulation orders getting closed automatically
View Count: 438
| [2022-07-18 16:19:03] |
| User873130 - Posts: 47 |
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when in replay mode "calculate same as real time" using V2390, simulation buy and sell orders are getting closed automatically. Please how to fix?
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| [2022-07-18 19:24:37] |
| John - SC Support - Posts: 38678 |
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You would have to look at why they are getting closed automatically. There has to be a reason this is occurring, but we do not have the information to know what it is. Look at your Trade Activity Log for Order Fills and look at the Order Action Source to see what it states. Refer to the information here: Trade Activity Log: Orders | Fills | Positions | Account Balance | All Activity Filter You can also check your Trade Service Log to see if there are errors showing in there, but since this is Simulated trading, the chances are that there is no information in the log. Refer to the following: Trading Information Windows: Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-18 20:01:18] |
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If this is about troubleshooting an automated trading system, refer to: Automated Trading Management: Troubleshooting Automated Trading System Behavior Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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