Login Page - Create Account

Support Board


Date/Time: Sat, 15 Mar 2025 15:58:12 +0000



Post From: simulation orders getting closed automatically

[2022-07-18 19:24:37]
John - SC Support - Posts: 38678
You would have to look at why they are getting closed automatically. There has to be a reason this is occurring, but we do not have the information to know what it is. Look at your Trade Activity Log for Order Fills and look at the Order Action Source to see what it states. Refer to the information here:
Trade Activity Log: Orders | Fills | Positions | Account Balance | All Activity Filter

You can also check your Trade Service Log to see if there are errors showing in there, but since this is Simulated trading, the chances are that there is no information in the log. Refer to the following:
Trading Information Windows: Trade Service Log
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing