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Date/Time: Sat, 15 Mar 2025 04:01:31 +0000



Data services

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[2022-07-05 19:39:01]
User565325 - Posts: 11
Hi,

I have denali sevices active with COMEX with Market Depth for nonprofessional Trading accounts activated.
Do i have to configure the data trading service on sierra ? wich one, with wich credentials? ?
Just for real data without broker( orders)
Actually i'm on delayed...

Thank you
[2022-07-05 20:14:59]
John - SC Support - Posts: 38678
You have selected a Non-Professional exchange for the CME Group. But in order to qualify for the non-professional exchange, you need to have a live, funded, futures trading account to which you can connect your Sierra Chart software. Refer to the following for more information:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

Therefore, to get the real-time data, you need to connect to that live, funded, futures trading account. According to your Exchange Agreements you have an account with AMP. If you still have this account, then you will need to connect to it at least once a month in order to validate the CME Group rule for Non-Professionals. Refer to the instructions here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

Also, if you are using AMP, then you are most likely setup with CQG. To connect to your CQG account, refer to the Setup Instructions here:
CQG Trading Platform Service: Setup Instructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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